Comparison

ProAct Rx vs i360 miBenefits

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ProAct Rx

Manage your health benefits on the go. Access claims history, track orders, refill prescriptions, find pharmacies, and display your member ID. Designed for ProAct members to easily manage their health information anytime, anywhere.

Highlights
  • Access claims history
  • Track online order status
  • Order prescription refills
  • Find in-network pharmacies
  • Display member ID
Features
Read full description

The ProAct mobile app is designed to be useful for ProAct members on the go! - Access your recent claims History - Access Order status, and do real-time tracking of your online orders. - Easily order Refills - Find In-Network pharmacies - Display your Member Identification information

About

i360 miBenefits

Access your benefit plan details, ID cards, and claim history securely. Track coverage for yourself and family, receive real-time notifications, and find in-network providers. Manage your account and customize your experience easily.

Highlights
  • Secure benefit plan access
  • Digital ID cards
  • Real-time coverage tracking
  • Claim history viewing
  • In-network provider search
  • Push notifications
  • Account customization
Features
Read full description

The miBenefits app’ commitment to simplify the benefit journey by giving our customers instant access to their information. FEATURES: Secure access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7. SECURITY: Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to log in now. BENEFITS & COVERAGE INFORMATION: Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan. ID CARD: Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use! CLAIMS: View all claims in for an easy understanding of your claim journey! You can also filter by a specific date range or status. NOTIFICATIONS: Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app. USEFUL LINKS: Need a provider or pharmacy? The app will help you locate one in a network near you. MANAGE ACCOUNT: Customize your experience in the app settings to enable or disable specific notifications. ABOUT Imagine 360 - Imagine 360 is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.

Screenshots

ProAct Rx4 screens
i360 miBenefits4 screens

Verdict

The call

The clearest difference is rating: i360 miBenefits at 1.9 against ProAct Rx's 1.2. i360 miBenefits also leads on update cadence (every 2 months vs every 10 months) and review sentiment (9% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

i360 miBenefits holds the better App Store score, 1.9 against 1.2. Both are backed by a comparable volume of ratings — 27 and 54 respectively. Written reviews point the same way: 0% of ProAct Rx's written reviews are positive against 9% of i360 miBenefits's.

UpkeepUpdate frequency

ProAct Rx ships an update every 10 months, i360 miBenefits every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
ProAct Rx versus i360 miBenefits: the parameters behind the verdict, then further details
ParameterProAct Rxi360 miBenefits
PriceFreeFree
Rating1.2 (27 ratings)1.9 (54 ratings) — better
Positive reviews0.0% of reviews9.3% of reviews — better
Number of ratings2754 — better
Update frequencyEvery 10 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.011.0 — better
Further details — not scored
Size21 MB113 MB
Age rating17+4+
DeveloperProact, Inc.EBMS

Customer experience

ProAct Rx

All ratings20 ratings
Positive5.0%
Neutral0.0%
Negative95.0%
Written reviews20 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

i360 miBenefits

All ratings49 ratings
Positive20.4%
Neutral0.0%
Negative79.6%
Written reviews54 reviews
Positive9.3%
Neutral0.0%
Negative90.7%

Bugs and requests

ProAct Rx

Not enough reviews yet to summarise bugs or requests.

i360 miBenefits

Reported bugs

22 issues
  • App shows a white screen
  • App won't open
  • App crashes at login screen
  • App shows error messages
  • App freezes at main screen
Show 17 more
  • App gets stuck on loading screen
  • App session expired errors
  • App requires update loop
  • App doesn't load past login screen
  • App doesn't load in app function
  • App logo covers EOB information
  • App update doesn't work
  • App doesn't allow landscape view
  • App kicks users out to login page
  • App doesn't show updated deductible
  • App says update required but cannot update
  • App doesn't work to upload for anything
  • App doesn't cover basic lab work
  • App doesn't give provider options
  • App is unusable
  • App is super glitchy
  • App is slow and difficult to communicate with

Requested features

7 requests
  • Fix the app
  • Make the app load
  • Allow provider search
  • Allow claim submission
  • Fix update issues
Show 2 more
  • Improve website functionality
  • Improve insurance coverage

In-app purchases

None

ProAct Rx

No in-app purchases

None

i360 miBenefits

No in-app purchases

Questions

Is ProAct Rx free?
ProAct Rx is free to download, with no in-app purchases.
Is i360 miBenefits free?
i360 miBenefits is free to download, with no in-app purchases.
Which has better reviews, ProAct Rx or i360 miBenefits?
i360 miBenefits is rated higher. ProAct Rx averages 1.2 out of 5 from 27 ratings, while i360 miBenefits averages 1.9 from 54 ratings.
Do ProAct Rx or i360 miBenefits have ads?
Neither ProAct Rx nor i360 miBenefits shows ads.
Which is updated more often, ProAct Rx or i360 miBenefits?
ProAct Rx ships an update every 10 months, and i360 miBenefits every 2 months. Most recently, ProAct Rx was updated on November 2, 2026 and i360 miBenefits on November 3, 2026.

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