ProAct Rx vs i360 miBenefits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ProAct Rx
Manage your health benefits on the go. Access claims history, track orders, refill prescriptions, find pharmacies, and display your member ID. Designed for ProAct members to easily manage their health information anytime, anywhere.
- Access claims history
- Track online order status
- Order prescription refills
- Find in-network pharmacies
- Display member ID
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The ProAct mobile app is designed to be useful for ProAct members on the go! - Access your recent claims History - Access Order status, and do real-time tracking of your online orders. - Easily order Refills - Find In-Network pharmacies - Display your Member Identification information
i360 miBenefits
Access your benefit plan details, ID cards, and claim history securely. Track coverage for yourself and family, receive real-time notifications, and find in-network providers. Manage your account and customize your experience easily.
- Secure benefit plan access
- Digital ID cards
- Real-time coverage tracking
- Claim history viewing
- In-network provider search
- Push notifications
- Account customization
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The miBenefits app’ commitment to simplify the benefit journey by giving our customers instant access to their information. FEATURES: Secure access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7. SECURITY: Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to log in now. BENEFITS & COVERAGE INFORMATION: Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan. ID CARD: Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use! CLAIMS: View all claims in for an easy understanding of your claim journey! You can also filter by a specific date range or status. NOTIFICATIONS: Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app. USEFUL LINKS: Need a provider or pharmacy? The app will help you locate one in a network near you. MANAGE ACCOUNT: Customize your experience in the app settings to enable or disable specific notifications. ABOUT Imagine 360 - Imagine 360 is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.
Screenshots
Verdict
The clearest difference is rating: i360 miBenefits at 1.9 against ProAct Rx's 1.2. i360 miBenefits also leads on update cadence (every 2 months vs every 10 months) and review sentiment (9% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
i360 miBenefits holds the better App Store score, 1.9 against 1.2. Both are backed by a comparable volume of ratings — 27 and 54 respectively. Written reviews point the same way: 0% of ProAct Rx's written reviews are positive against 9% of i360 miBenefits's.
ProAct Rx ships an update every 10 months, i360 miBenefits every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | ProAct Rx | i360 miBenefits |
|---|---|---|
| Price | Free | Free |
| Rating | 1.2 (27 ratings) | 1.9 (54 ratings) — better |
| Positive reviews | 0.0% of reviews | 9.3% of reviews — better |
| Number of ratings | 27 | 54 — better |
| Update frequency | Every 10 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 21 MB | 113 MB |
| Age rating | 17+ | 4+ |
| Developer | Proact, Inc. | EBMS |
Customer experience
ProAct Rx
i360 miBenefits
Bugs and requests
ProAct Rx
Not enough reviews yet to summarise bugs or requests.
i360 miBenefits
Reported bugs
22 issues- App shows a white screen
- App won't open
- App crashes at login screen
- App shows error messages
- App freezes at main screen
Show 17 moreShow fewer
- App gets stuck on loading screen
- App session expired errors
- App requires update loop
- App doesn't load past login screen
- App doesn't load in app function
- App logo covers EOB information
- App update doesn't work
- App doesn't allow landscape view
- App kicks users out to login page
- App doesn't show updated deductible
- App says update required but cannot update
- App doesn't work to upload for anything
- App doesn't cover basic lab work
- App doesn't give provider options
- App is unusable
- App is super glitchy
- App is slow and difficult to communicate with
Requested features
7 requests- Fix the app
- Make the app load
- Allow provider search
- Allow claim submission
- Fix update issues
Show 2 moreShow fewer
- Improve website functionality
- Improve insurance coverage
In-app purchases
ProAct Rx
No in-app purchases
i360 miBenefits
No in-app purchases







