Comparison

Keystone First Mobile vs MyCHOP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Keystone First Mobile

Manage your healthcare plan and access important information on the go. This app provides members with a digital ID card, medicine tracking, and a tool to find doctors and hospitals. It also offers resources and contact information for the health plan.

Highlights
  • Digital member ID card
  • Medicine tracking and reminders
  • Find doctors and hospitals
  • Access provider information
  • View health plan resources
  • Contact health plan
Features
Read full description

Are you a Keystone First member? Are you interested in finding out more about the health plans? Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are. FEATURES The Keystone First mobile app makes every provider visit easier for Keystone First members: • ID card — Get access to an electronic copy of your member ID card. • Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels. • Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment. • My Doctors — Get access to your primary care provider (PCP) and your other health care providers. • Resources — See an overview of the digital and community resources available to you. • Contact Us — Access a list of important phone numbers for the health plan. • Available in English and Spanish.

About

MyCHOP

Manage your child's healthcare with this portal. Schedule appointments, conduct video visits, message providers, and access health records including medications, immunizations, and test results. Track health data and complete questionnaires.

Highlights
  • Schedule appointments
  • Video visits
  • Message providers
  • Prescription refills
  • Access health records
  • Track health data
Features
Read full description

MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP). Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists. Use your phone’s camera to attend video visits with your child’s provider. Send messages to your child’s provider and request prescription refills and referrals. You can also access a current list of your child’s medications, immunizations, allergies, physician-released test results, growth charts, as well as a health summary and your account billing summary. Complete history Questionnaires. Track My Health features allow patients enter data manually onto the MyCHOP app through Apple HealthKit. Data is not received through Apple Health and wearable devices.

Screenshots

Keystone First Mobile4 screens
MyCHOP4 screens

Verdict

The call

The clearest difference is review sentiment: MyCHOP at 66% against Keystone First Mobile's 6%. MyCHOP also leads on rating (4.8 vs 1.7) and ratings volume (1.8K vs 31). Keystone First Mobile's advantage is iOS requirement (15.6 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyCHOP holds the better App Store score, 4.8 against 1.7. That said, the two scores are not equally well evidenced: MyCHOP has 1.8K ratings behind it against 31, so its average is the more settled of the two. Written reviews point the same way: 6% of Keystone First Mobile's written reviews are positive against 66% of MyCHOP's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
Keystone First Mobile versus MyCHOP: the parameters behind the verdict, then further details
ParameterKeystone First MobileMyCHOP
PriceFreeFree
Rating1.7 (31 ratings)4.8 (1.8K ratings) — better
Positive reviews5.9% of reviews65.9% of reviews — better
Number of ratings311.8K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.6 — better18.0
Further details — not scored
Size16 MB187 MB
Age rating12+17+
DeveloperKeystone Family Health PlanThe Children's Hospital of Philadelphia

Customer experience

Keystone First Mobile

All ratings30 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews17 reviews
Positive5.9%
Neutral0.0%
Negative94.1%

MyCHOP

All ratings1,779 ratings
Positive93.8%
Neutral1.9%
Negative4.3%
Written reviews88 reviews
Positive65.9%
Neutral8.0%
Negative26.1%

Bugs and requests

Keystone First Mobile

Not enough reviews yet to summarise bugs or requests.

MyCHOP

Reported bugs

3 issues
  • Inability to access billing and payment features
  • Crashes and server connection errors
  • Inconsistent login and Face ID functionality

Requested features

3 requests
  • Option to reschedule appointments within the app
  • Ability to directly add appointments to personal calendar
  • Improved billing and payment functionality

In-app purchases

None

Keystone First Mobile

No in-app purchases

None

MyCHOP

No in-app purchases

Questions

Is Keystone First Mobile free?
Keystone First Mobile is free to download, with no in-app purchases.
Is MyCHOP free?
MyCHOP is free to download, with no in-app purchases.
Which has better reviews, Keystone First Mobile or MyCHOP?
MyCHOP is rated higher. Keystone First Mobile averages 1.7 out of 5 from 31 ratings, while MyCHOP averages 4.8 from 1.8K ratings.
Do Keystone First Mobile or MyCHOP have ads?
Neither Keystone First Mobile nor MyCHOP shows ads.
Which is updated more often, Keystone First Mobile or MyCHOP?
Keystone First Mobile ships an update every 2 months, and MyCHOP every 2 months. Most recently, Keystone First Mobile was updated on October 24, 2026 and MyCHOP on October 29, 2026.

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