Comparison

EV Connect vs Francis Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EV Connect

Locate, access, and pay for electric vehicle charging stations. Monitor charging sessions in real-time, receive notifications when charging is complete, and manage payments securely. Favorite frequently used stations and review past charging history.

Highlights
  • Find charging stations by location, ID, availability, power, and accessibility
  • Start charge sessions via QR code or station ID
  • Monitor charging sessions in real-time
  • Receive charging completion notifications
  • Secure payment processing
  • Favorite charging locations
  • View charging history and receipts
Features
Currently charting
Read full description

EV Connect is the home of the most innovative, robust and feature-rich cloud-based software platform for managing electric vehicle charging stations, their interaction with utilities and the driver experience. The EV Connect App uses location-based services to allow drivers to easily find, access, and securely pay for EV charging. Drivers can search for and locate electric vehicle charging stations based on location, station ID, availability, power level provided, and accessibility. Start charge sessions simply by scanning QR codes or entering the desired station ID in the app. With the EV Connect electric vehicle charging app, you can also: • Monitor your current charge sessions in real-time • Get phone notifications as soon as your EV is finished charging • Make secure payments • Favorite locations that have easy access to your commonly used EV charging stations • Receive an email receipt of your EV charging transactions • View a history of past charging sessions • Report drivers that abuse charging station use

About

Francis Energy

Locate and manage electric vehicle charging sessions with real-time availability updates. View charger details, save favorites, and monitor your charging progress and history. Supports a wide range of EV models and charging connector types.

Highlights
  • Real-time charger availability
  • Charger details and favorites
  • Remote charging session control
  • Live charging information
  • Charging history and statements
  • Supports CCS and CHAdeMo
  • Finds Level 2 chargers
Features
Read full description

When you sign up for a free Francis Energy account, you can use the app to: • Check the availability of chargers in real-time • See charger details and save your favorite charging locations • Start and stop your charging session from your phone • View live charging information while you take a break from the road • See your charging history and view statements Francis Energy’s DC fast charging stations support all CCS (SAE Combo) and CHAdeMo compatible EVs. You can also use the app to find Level 2 chargers (with J1772 connectors) You can charge almost all electric vehicles on the road with us from manufacturers including: Audi BMW Chevrolet Ford Hyundai Kia Mercedes-Benz Nissan Polestar Porsche Rivian Tesla Toyota Volkswagen

Screenshots

EV Connect4 screens
Francis Energy4 screens

Verdict

The call

The clearest difference is review sentiment: EV Connect at 60% against Francis Energy's 10%. EV Connect also leads on rating (4.5 vs 1.5) and update cadence (every 2 months vs every 15 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EV Connect holds the better App Store score, 4.5 against 1.5. That said, the two scores are not equally well evidenced: EV Connect has 6.8K ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 60% of EV Connect's written reviews are positive against 10% of Francis Energy's.

UpkeepUpdate frequency

EV Connect ships an update every 2 months, Francis Energy every 15 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard6 real differences · 5 level
EV Connect versus Francis Energy: the parameters behind the verdict, then further details
ParameterEV ConnectFrancis Energy
PriceFreeFree
Rating4.5 (6.8K ratings) — better1.5 (29 ratings)
Positive reviews60.3% of reviews — better9.8% of reviews
Number of ratings6.8K — better29
Update frequencyEvery 2 months — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#100 — better—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.1
Further details — not scored
Size61 MB72 MB
Age rating4+4+
DeveloperEV Connect, Inc.Francis Energy, LLC

Customer experience

EV Connect

All ratings6,767 ratings
Positive88.1%
Neutral3.0%
Negative8.9%
Written reviews383 reviews
Positive60.3%
Neutral8.1%
Negative31.6%

Francis Energy

All ratings24 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews51 reviews
Positive9.8%
Neutral0.0%
Negative90.2%

User reviews

EV Connect

From 6.8K App Store ratings

What we love

  • 🚀 Fast charging
  • 👍 Easy to use
  • 👍 Convenient locations
  • 👍 Reliable charging
  • 👍 Affordable pricing

Room to improve

  • 🐛 Unreliable chargers
  • 🐛 Buggy app
  • 💰 Expensive charging
  • ⏱️ Slow charging speeds
  • 🔍 Poor customer support

Francis Energy

From 29 App Store ratings

What we love

  • 👍 User-friendly dashboard (recent update)
  • 👍 Guest option available
  • 👍 Decent network of locations
  • 👍 Quick and easy setup (for some)
  • 👍 Clear prompts during setup

Room to improve

  • ❌ Chargers often unreliable/not working
  • ❌ App is consistently buggy/unusable
  • ❌ Expensive pricing compared to competitors
  • ❌ Poor customer service
  • ❌ Inconsistent app performance

Bugs and requests

EV Connect

Reported bugs

5 issues
  • App crashes frequently
  • Chargers not working as expected
  • Inconsistent charging speeds
  • Billing issues and unexpected charges
  • Connectivity problems between app and chargers

Requested features

5 requests
  • Improved app stability
  • More charging stations
  • Ability to check charging status remotely
  • Easier payment options
  • Better signage and instructions at charging stations

Francis Energy

Reported bugs

25 issues
  • App crashes immediately after starting charge
  • App crashes on iOS 17.3.1
  • App gets stuck in a billing history loop
  • App doesn't remember password
  • App doesn't integrate with Google or Apple for login
Show 20 more
  • App doesn't allow password visibility
  • App doesn't seem to have a working timer
  • App won't allow cutoff at 80%
  • App requires license plate number
  • App requires excessive personal information
  • App crashes after starting charger
  • App doesn't load chargers quickly
  • App doesn't accurately display chargers
  • App says chargers work when they don't
  • App doesn't load charging data
  • Charging ends when leaving the app
  • Permission failure at charging station
  • Chargers have hardware issues
  • Credit card reader failures
  • Station timed out during initial connection
  • Cannot enter car model or change password in app
  • Error message: car belongs to someone else
  • Password incorrect, no reset email received
  • Customer service doesn't know why chargers work/don't work
  • App doesn't show chargers in the area

Requested features

13 requests
  • Fix non-working chargers
  • Improve app reliability and fix bugs
  • Make app more user-friendly
  • Offer dark mode
  • Integrate with car's in-dash system (new Chevy EVs)
Show 8 more
  • Allow password autofill/remember me functionality
  • Allow password visibility toggle
  • Implement charging timer and 80% cutoff
  • Don't force app signup for basic charging
  • Reduce required personal information for signup
  • Put stations on a major charging network
  • Transfer user accounts/funds from old apps
  • Improve customer service responsiveness and knowledge

In-app purchases

None

EV Connect

No in-app purchases

None

Francis Energy

No in-app purchases

Questions

Is EV Connect free?
EV Connect is free to download, with no in-app purchases.
Is Francis Energy free?
Francis Energy is free to download, with no in-app purchases.
Which has better reviews, EV Connect or Francis Energy?
EV Connect is rated higher. EV Connect averages 4.5 out of 5 from 6.8K ratings, while Francis Energy averages 1.5 from 29 ratings.
Do EV Connect or Francis Energy have ads?
Neither EV Connect nor Francis Energy shows ads.
Which is updated more often, EV Connect or Francis Energy?
EV Connect ships an update every 2 months, and Francis Energy every 15 months. Most recently, EV Connect was updated on November 6, 2026 and Francis Energy on November 7, 2026.

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