Comparison

The Palmetto App vs Sunnova

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

The Palmetto App

Monitor your home's energy consumption and solar system performance. Earn rewards for smart usage, get personalized savings tips, and access expert support. Optimize your clean energy journey and maximize savings.

Highlights
  • Monitor solar system and energy usage
  • Earn redeemable points for home upgrades
  • Real-time energy insights and trends
  • Personalized savings recommendations
  • Whole home energy management
  • Refer friends for cash rewards
  • Direct access to customer support
Features
Read full description

Take control of your energy with the Palmetto app. Monitor your solar system, track home energy usage, connect with expert support, and maximize your savings — all in one place. Whether you're a solar customer or just starting your clean energy journey, Palmetto makes it easy to understand and optimize your home's energy performance. Key Features REWARDS FOR SMARTER ENERGY USAGE Now you can turn your everyday energy use into points you can redeem for discounts on home upgrades. - Track your energy usage between bills - Earn points for saving energy - Redeem points for upgrades, from heat pumps to smart plugs and more It’s not a game, but it sure feels like one. Think of it as a personal energy coach for your home, always on, always on your side. Simple. Helpful. Rewarding the good choices you’re already making. ENERGY INSIGHTS & DASHBOARD Track your energy usage and solar production in real time. View daily, weekly, and monthly trends to ensure your system is running at peak efficiency. PERSONALIZED SAVINGS TOOLS Get recommendations tailored to your home that help you save even more, from system performance tips to smart energy upgrades. WHOLE HOME ENERGY MANAGEMENT See how your home uses energy beyond solar. Monitor consumption patterns and make data-driven decisions. REFER & EARN Love your solar setup? Invite friends to switch and earn cash rewards through the in-app referral program. SUPPORT, WHENEVER YOU NEED IT Reach Palmetto’s award-winning customer experience team with just one tap. Chat, email, or call directly from the app. FAQs Q: Who can use the Palmetto app? A: Anyone can download and explore the app. Existing customers get access to additional features like system monitoring and referral tracking. Q: How do I get started? A: Just download the app and sign up. Palmetto customers will receive a welcome email with tips and login details. Q: What happened to the old Home app? A: This new version replaces it and offers improved features, performance, and support. Clean energy, made simple. Download the Palmetto app today and start powering your home with confidence.

About

Sunnova

Manage your home's energy ecosystem, including solar, storage, and electric vehicles, from one app. Monitor performance, optimize energy usage, and gain insights into your home's energy consumption.

Highlights
  • Manage solar, storage, and EV devices
  • View hourly, daily, and monthly performance
  • Optimize home energy usage
  • Monitor energy ecosystem
  • Control Sunnova Adaptive Home™
Features
Read full description

The Sunnova App puts homeowners in control of their home energy by combining modern energy appliances, including solar, storage, and electric vehicles, in one, convenient app. Users can manage their devices; view hourly, daily, and monthly performance; and discover new ways to optimize their home. As the central place for managing a new kind of home energy ecosystem, the Sunnova app enables homeowners to manage and optimize their Sunnova Adaptive Home™.

Screenshots

The Palmetto App4 screens
Sunnova4 screens

Verdict

The call

The clearest difference is rating: The Palmetto App at 4.3 against Sunnova's 3.9. The Palmetto App also leads on review sentiment (15% vs 6%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

The Palmetto App holds the better App Store score, 4.3 against 3.9. Both are backed by a comparable volume of ratings — 1.4K and 861 respectively. Written reviews point the same way: 15% of The Palmetto App's written reviews are positive against 6% of Sunnova's.

UpkeepUpdate frequency

The Palmetto App ships an update every 2 weeks, Sunnova every 3 weeks. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard2 real differences · 8 level
The Palmetto App versus Sunnova: the parameters behind the verdict, then further details
ParameterThe Palmetto AppSunnova
PriceFreeFree
Rating4.3 (1.4K ratings) — better3.9 (861 ratings)
Positive reviews14.7% of reviews — better6.3% of reviews
Number of ratings1.4K — better861
Update frequencyEvery 2 weeks — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size133 MB87 MB
Age rating4+17+
DeveloperPalmetto Solar, LLCSunnova Energy

Customer experience

The Palmetto App

All ratings1,448 ratings
Positive81.5%
Neutral3.9%
Negative14.6%
Written reviews75 reviews
Positive14.7%
Neutral6.7%
Negative78.7%

Sunnova

All ratings861 ratings
Positive71.0%
Neutral1.3%
Negative27.8%
Written reviews144 reviews
Positive6.3%
Neutral2.8%
Negative91.0%

User reviews

The Palmetto App

From 1.4K App Store ratings

What we love

  • 👍 Surprisingly useful app
  • 👍 Weekly insights are helpful

Room to improve

  • 🐛 Notifications do not work
  • 🐛 App is lacking in many ways
  • 🐛 App doesn't provide clear information
  • 🐛 App doesn't stay logged in
  • 🐛 App data is outdated or inaccurate

Sunnova

From 861 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Intuitive interface

Room to improve

  • 🐛 App crashes frequently
  • ⚠️ Unreliable data
  • 🔒 Login issues
  • 💸 Poor customer service
  • 🔋 Drains battery quickly

Bugs and requests

The Palmetto App

Reported bugs

3 issues
  • App doesn't display any solar production data
  • App crashes or stops working
  • App has outdated or incorrect information

Requested features

4 requests
  • Add real-time energy consumption data
  • Improve data visualization and analytics
  • Implement reliable notification system
  • Allow users to stay logged in

Sunnova

Reported bugs

3 issues
  • App freezes on startup
  • Incorrect or missing production data
  • Billing information not updating properly

Requested features

3 requests
  • Custom date range for production data
  • Real-time energy usage and generation data
  • Ability to view individual panel performance

In-app purchases

None

The Palmetto App

No in-app purchases

None

Sunnova

No in-app purchases

Questions

Is The Palmetto App free?
The Palmetto App is free to download, with no in-app purchases.
Is Sunnova free?
Sunnova is free to download, with no in-app purchases.
Which has better reviews, The Palmetto App or Sunnova?
The Palmetto App is rated higher. The Palmetto App averages 4.3 out of 5 from 1.4K ratings, while Sunnova averages 3.9 from 861 ratings.
Do The Palmetto App or Sunnova have ads?
Neither The Palmetto App nor Sunnova shows ads.
Which is updated more often, The Palmetto App or Sunnova?
The Palmetto App ships an update every 2 weeks, and Sunnova every 3 weeks. Most recently, The Palmetto App was updated on November 6, 2026 and Sunnova on November 7, 2026.

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