Sprinklr Extend vs Now Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sprinklr Extend
Easily share company content and news with your social networks. Discover and share engaging posts, upload your own content, and schedule shares for later. Connect your social accounts to amplify your reach.
- Access company content
- Share to social networks
- Upload own content
- Schedule posts
- Connect social accounts
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Sprinklr Extend is your new home for company content and employee advocacy. With easy access to the latest blog posts, company news, and more, you'll be able to easily share engaging content with your social networks. You will also have opportunities to upload your own content to be featured on the site. How it works: - Login with your company email and don't forget to connect all of your social accounts once you're a member. - Share engaging, relevant content from the app to all of your social communities. - Schedule posts to be shared out at a later date. - Upload your own content to be featured on the site.
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is review sentiment: Sprinklr Extend at 72% against Now Support's 44%. Sprinklr Extend also leads on rating (4.6 vs 4.3) and ratings volume (343 vs 26). Now Support's advantage is update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sprinklr Extend holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Sprinklr Extend has 343 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 72% of Sprinklr Extend's written reviews are positive against 44% of Now Support's.
Sprinklr Extend ships an update every 5 weeks, Now Support fortnightly. The most recent releases landed on September 28, 2026 and September 30, 2026 respectively.
| Parameter | Sprinklr Extend | Now Support |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (343 ratings) — better | 4.3 (26 ratings) |
| Positive reviews | 72.0% of reviews — better | 44.4% of reviews |
| Number of ratings | 343 — better | 26 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.1 — better | 18.0 |
| Further details — not scored | ||
| Size | 49 MB | 140 MB |
| Age rating | 4+ | 4+ |
| Developer | Sprinklr | ServiceNow |
Customer experience
Sprinklr Extend
Now Support
Bugs and requests
Sprinklr Extend
Reported bugs
10 issues- App crashes after updates
- Keyboard doesn't appear on name entry field during signup
- Login window closes when leaving app for 2FA code
- Points not credited properly after posting
- Copy-paste feature doesn't work for Instagram
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- Blank screens and missing images for scheduled posts
- Search returns no results
- Profile unable to update
- Notifications take time to clear
- Inconsistent content loading across categories
Requested features
8 requests- Batch loading and scheduling multiple posts
- Tagging functionality for LinkedIn and company mentions
- Better video support for LinkedIn
- More advanced features and customization
- Improved gamification mechanics
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- Multi-language support
- Training and documentation resources
- Leaderboard functionality
Now Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Sprinklr Extend
No in-app purchases
Now Support
No in-app purchases
Questions
Is Sprinklr Extend free?
Is Now Support free?
Which has better reviews, Sprinklr Extend or Now Support?
Do Sprinklr Extend or Now Support have ads?
Which is updated more often, Sprinklr Extend or Now Support?
Other comparisons
