CG4 Asset vs Now Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CG4 Asset
This app facilitates offline and real-time barcode scanning for asset tracking. It integrates with various backend systems like ServiceNow and Cherwell, as well as standalone tracking software.
- Offline barcode scanning
- Real-time barcode scanning
- Asset tracking
- Integration with backend systems
- Standalone software compatibility
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The CG4 Asset App enables offline and real-time barcode scanning with the CG4 Asset Tracking software. The CG4 Asset Tracking software can work with backend systems such as ServiceNow, Cherwell, Hewlett Packard, Peoplesoft, and other systems. The CG4 Asset App also works with the standalone CG4 Asset Tracking software.
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Screenshots
Verdict
The clearest difference is review sentiment: Now Support at 44% against CG4 Asset's 0%. Now Support also leads on rating (4.2 vs 2.3) and ratings volume (27 vs 6). CG4 Asset's advantage is iOS requirement (10.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Now Support holds the better App Store score, 4.2 against 2.3. Both are backed by a comparable volume of ratings — 6 and 27 respectively. Written reviews point the same way: 0% of CG4 Asset's written reviews are positive against 44% of Now Support's.
CG4 Asset ships an update every 4 weeks, Now Support every 2 weeks. Both last shipped on October 21, 2026.
| Parameter | CG4 Asset | Now Support |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (6 ratings) | 4.2 (27 ratings) — better |
| Positive reviews | 0.0% of reviews | 44.4% of reviews — better |
| Number of ratings | 6 | 27 — better |
| Update frequency | Every 4 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 90 MB | 140 MB |
| Age rating | 4+ | 4+ |
| Developer | CG4 Solutions | ServiceNow |
Customer experience
CG4 Asset
Now Support
In-app purchases
CG4 Asset
No in-app purchases
Now Support
No in-app purchases
Questions
Is CG4 Asset free?
Is Now Support free?
Which has better reviews, CG4 Asset or Now Support?
Do CG4 Asset or Now Support have ads?
Which is updated more often, CG4 Asset or Now Support?
Other comparisons
