Now Support vs Varicent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Now Support
Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.
- Track and advance cases
- Real-time notifications
- Access knowledge articles
- Service Catalog for requests
- Virtual Agent assistance
- Biometric login
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Now Support Mobile lets you conduct key administrative tasks anywhere, anytime. Powered by the Now Platform®, the mobile app gives you the freedom to resolve cases faster, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. With Now Support Mobile, you can: • Track requests and move cases forward • Stay informed 24/7 with real-time notifications • Access our library of knowledge articles • Use our Service Catalog to fulfill requests faster • Get insights from Ask Kodi, our Now Virtual Agent • Save time and skip SSO by logging in with facial recognition or touch ID Now Support is powered by the Now Platform®, delivering great support experiences and productivity through digital workflows across departments, systems, and people. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Varicent
This sales performance management tool provides sellers, managers, and leaders with insights into key metrics like commission, bonuses, and KPIs. It offers dashboards and workflows to understand sales activities and optimize go-to-market strategies.
- Sales activity insights
- Performance dashboards
- Workflow execution
- Commission and bonus tracking
- KPI analysis
- Opportunity potential assessment
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Varicent helps sellers understand what activities provide the best results. Reports, dashboards, and workflows help sales to understand: Achievement Bonus Commission Credits Disputes Key Performance Indicators (KPIs) Opportunity potential Plan approval Plan assignment Quota Ranking Rewards Territory Transactional payout If you’re an individual seller, manager or leader, Varicent can help you understand the right information at just the right time. Full views of charts, graphs, dashboards and workflow execution—including information input—are right at your fingertips. Realize a better time-to-value for your go-to-market strategy with Varicent Sales Performance Management. * Please note this application requires that you are a client of Varicent to utilize all features and functionalities and maximize seller performance.
Screenshots
Verdict
The clearest difference is review sentiment: Now Support at 44% against Varicent's 0%. Now Support also leads on rating (4.3 vs 1.4) and update cadence (fortnightly vs every 5 months). Varicent's advantage is iOS requirement (15.1 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Now Support holds the better App Store score, 4.3 against 1.4. Both are backed by a comparable volume of ratings — 26 and 11 respectively. Written reviews point the same way: 44% of Now Support's written reviews are positive against 0% of Varicent's.
Now Support ships an update fortnightly, Varicent every 5 months. The most recent releases landed on September 30, 2026 and September 19, 2026 respectively.
| Parameter | Now Support | Varicent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (26 ratings) — better | 1.4 (11 ratings) |
| Positive reviews | 44.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 26 — better | 11 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 140 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceNow | Varicent US OpCo Corporation |
Customer experience
Now Support
Varicent
In-app purchases
Now Support
No in-app purchases
Varicent
No in-app purchases









