Comparison

Mitel Connect vs Smart Time 5 Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mitel Connect

This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.

Highlights
  • Mobile desk phone functionality
  • Access enterprise contacts
  • One-click conference joining
  • Call and voicemail management
  • Business caller ID
  • New dashboard for work day management
  • Seamless WiFi/cellular handover
Read full description

Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: https://oneview.mitel.com/s/article/Mitel-Connect-for-iOS Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).

About

Smart Time 5 Pro

This app offers advanced mobile timekeeping features, including time entry, capture, and billing guidelines. It provides professionals with powerful tools for tracking their work, mirroring the desktop experience for flexibility.

Highlights
  • Time Entry
  • Time Capture
  • Billing Guidelines
  • Approver Modules
  • Mobile Timekeeping
  • Desktop Experience Integration
Read full description

Smart Time 5 Pro is a new, advanced mobile app designed to deliver the same timekeeping features as our desktop version including Time Entry, Time Capture, Billing Guidelines, and Approver modules. Smart Time 5 Pro mobile timekeeping is easier to use than ever before with expanded functionalities that support your active professionals everywhere they work. Combine the power of the desktop experience with the portability of mobile to build an adaptive timekeeping experience for your firm.

Screenshots

Mitel Connect4 screens
Smart Time 5 Pro4 screens

Verdict

The call

The clearest difference is rating: Mitel Connect at 4.5 against Smart Time 5 Pro's 3.3. Mitel Connect also leads on ratings volume (4.8K vs 7). Smart Time 5 Pro's advantage is update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mitel Connect holds the better App Store score, 4.5 against 3.3. That said, the two scores are not equally well evidenced: Mitel Connect has 4.8K ratings behind it against 7, so its average is the more settled of the two.

UpkeepUpdate frequency

Mitel Connect ships an update every 2 months, Smart Time 5 Pro fortnightly. The most recent releases landed on October 17, 2026 and October 3, 2026 respectively.

Scorecard3 real differences · 7 level
Mitel Connect versus Smart Time 5 Pro: the parameters behind the verdict, then further details
ParameterMitel ConnectSmart Time 5 Pro
PriceFreeFree
Rating4.5 (4.8K ratings) — better3.3 (7 ratings)
Positive reviews23.2% of reviews—
Number of ratings4.8K — better7
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better13.0
Further details — not scored
Size66 MB87 MB
Age rating4+4+
DeveloperMitel Networks CorporationBigHand

Customer experience

Mitel Connect

All ratings4,834 ratings
Positive89.0%
Neutral7.2%
Negative3.8%
Written reviews95 reviews
Positive23.2%
Neutral7.4%
Negative69.5%

Smart Time 5 Pro

All ratings7 ratings
Positive57.1%
Neutral0.0%
Negative42.9%

Bugs and requests

Mitel Connect

Reported bugs

4 issues
  • App crashes on launch
  • Calls not ringing through app
  • Frequent disconnects
  • Compatibility issues with newer iOS versions

Requested features

3 requests
  • Improve background functionality
  • Add IM and video conferencing
  • Better integration with iOS features

Smart Time 5 Pro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Mitel Connect

No in-app purchases

None

Smart Time 5 Pro

No in-app purchases

Questions

Is Mitel Connect free?
Mitel Connect is free to download, with no in-app purchases.
Is Smart Time 5 Pro free?
Smart Time 5 Pro is free to download, with no in-app purchases.
Which has better reviews, Mitel Connect or Smart Time 5 Pro?
Mitel Connect is rated higher. Mitel Connect averages 4.5 out of 5 from 4.8K ratings, while Smart Time 5 Pro averages 3.3 from 7 ratings.
Do Mitel Connect or Smart Time 5 Pro have ads?
Neither Mitel Connect nor Smart Time 5 Pro shows ads.
Which is updated more often, Mitel Connect or Smart Time 5 Pro?
Mitel Connect ships an update every 2 months, and Smart Time 5 Pro fortnightly. Most recently, Mitel Connect was updated on October 17, 2026 and Smart Time 5 Pro on October 3, 2026.

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