my Excitel vs BSNL Selfcare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
my Excitel
Manage your internet service efficiently. View plan details, make payments, update account information, and troubleshoot connectivity issues. Request payment pickups and create support cases.
- View plan and expiration date
- Online bill payment
- Edit account information
- Troubleshoot connectivity
- Request payment pickup
- Create support cases
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Save yourself time with "my Excitel" app through changing your details, online payment, requesting payment collection, basic troubleshooting and escalating on connectivity issue. Billing - View your plan - View your Internet connection expiration date - Pay your plan online Manage Your Account Information - View Account information - Change your self-care password - Edit your contact phone number and e-mail address Troubleshooting - See global issues, affecting wider area - View your "Last Attempt Failure Detail" - "Reset MAC" of your Internet connection Appointments - "Request Payment Pickup" through single button Contact Us - Create Case with issue report
BSNL Selfcare
Manage all your BSNL services, including mobile, landline, and FTTH, from a single application. Features interactive dashboards, quick recharge options, and easy bill payments. It also offers DND management and hassle-free complaint resolution.
- Manage mobile, landline, and FTTH services
- Interactive usage statistics dashboards
- Quick recharge and plan recommendations
- Easy bill payments
- DND management
- Complaint management
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We’re excited to announce the all-new BSNL Selfcare App, revamped with the latest BSNL theme. BSNL is now "Connecting Bharat." Manage all your BSNL services—Mobile, Landline, and FTTH—effortlessly in one place! With a new and improved UI, the app offers: Interactive dashboards with detailed usage stats. Quick recharge and top-ups with the best plan recommendations. Easy bill payments for Postpaid, Landline, and FTTH. Manage multiple accounts for family and friends. Plan expiration alerts to stay updated. DND management to block spam. Choose your preferred BSNL number. Hassle-free complaint management. Stay tuned for more updates to enhance your experience!
Screenshots
Verdict
The clearest difference is rating: my Excitel at 4.7 against BSNL Selfcare's 3.5. On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
my Excitel holds the better App Store score, 4.7 against 3.5. Both are backed by a comparable volume of ratings — 52 and 80 respectively. Written reviews complicate that: 33% of my Excitel's written reviews are positive against 37% of BSNL Selfcare's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | my Excitel | BSNL Selfcare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (52 ratings) — better | 3.5 (80 ratings) |
| Positive reviews | 32.6% of reviews | 37.1% of reviews — better |
| Number of ratings | 52 | 80 — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 97 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | EXCITEL BROADBAND PRIVATE LIMITED | Bharat Sanchar Nigam Limited |
Customer experience
my Excitel
BSNL Selfcare
In-app purchases
my Excitel
No in-app purchases
BSNL Selfcare
No in-app purchases
Questions
Is my Excitel free?
Is BSNL Selfcare free?
Which has better reviews, my Excitel or BSNL Selfcare?
Do my Excitel or BSNL Selfcare have ads?
Which is updated more often, my Excitel or BSNL Selfcare?
Other comparisons
