Comparison

Civitatis vs Renfe

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Civitatis

Discover and book over 90,000 activities worldwide, from guided tours to adventure sports. Plan your itinerary, access vouchers offline, and enjoy flexible payment options. Get personalized suggestions and exclusive app-only deals to make the most of your travels.

Highlights
  • Explore 90,000+ global activities
  • Personalized travel suggestions
  • Build itineraries in 'My Trips'
  • Offline access to vouchers and schedules
  • 24/7 customer support
  • Exclusive app-only offers
Features
Read full description

So, you know where you’re going on your next trip, but have you decided what you’re going to do when you get there? With the free Civitatis app, you can explore over 90,000 activities around the world, from guided tours and day trips to bar crawls and bungee jumps. Whether you’re in the early stages of planning a trip or looking for a last-minute idea, the new and improved Civitatis app offers a wide variety of hand-picked experiences for every type of traveler. Backed by over 5 million verified reviews, 24/7 customer support, and industry-leading flexibility, you can organize your trip with confidence. Founded in 2008, Civitatis has helped over 40,000,000 travelers get the most out of their trips. From Rome to New York, from Medellín to Tokyo, from Sydney to Cape Town, Civitatis has a plan for you. Discover, plan, and travel with one single app Get personalized travel suggestions anywhere in the world based on your interests. Save your favorite ideas and build your itinerary in My Trips. Access your vouchers, schedules, and meeting points online or offline. Let the app guide you before, during, and after your trip with real-time reminders and support. Enjoy exclusive app-only offers and discounts Flexible payment options Book with Apple Pay, Google Pay, PayPal, and all major credit cards Transparent prices, no hidden fees Reserve now and pay later Pay in installments Experiences offered by Civitatis Free Tours and guided visits Day trips and multi-day excursions Skip-the-line tickets for top attractions Food tours, bar crawls, and cooking classes Cruises, helicopter rides Airport transfers and transport services Travel services like insurance and eSims Much more!

About

Renfe

Manage all your train journeys with this official application. Purchase, modify, and cancel tickets for various train types. Store tickets digitally, manage season passes, and access personalized travel information.

Highlights
  • Buy, change, and cancel train tickets
  • Store digital train tickets
  • Manage season passes and formalize journeys
  • Check routes and prices
  • Apply promotional codes
  • Associate tickets with loyalty cards
Features
Read full description

Aplicación oficial de Renfe para la compra y gestión de tus viajes en trenes Ave, Larga Distancia, Media Distancia y Avant. Descarga la app de Renfe y descubre todo lo que podrás hacer: - Comprar, cambiar y anular tus billetes más rápido - Guardar tu billete en el móvil y olvidarte del papel - Gestionar tus abonos y formalizar viajes, ¡imprescindible si eres viajero frecuente! - Consultar todas las rutas y los mejores precios - Comprar con código promocional - Asociar tu billete a tu tarjeta de fidelización y consultar tus Puntos Renfe - Accede a tu perfil y gestiona tus datos personales, datos de tus acompañantes y ¡mucho más! Cuando compras tus billetes en la app, ¡no te cobramos gastos de gestión! Además, si quieres sacarle el máximo partido, regístrate en la app y accede a todas las funcionalidades personalizadas que tenemos para ti. ¿A qué esperas? Descarga ya la app de Renfe gratis y empieza a sacarle partido. ¡Buen viaje!

Screenshots

Civitatis4 screens
Renfe4 screens

Verdict

The call

Civitatis and Renfe both sit at 4.8 stars, but that hides the real split: 54% of Civitatis's written reviews are positive against 8% of Renfe's. Civitatis also leads on update cadence (every 9 days vs every 3 weeks). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Civitatis holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 7.4K and 3.5K respectively. Written reviews point the same way: 54% of Civitatis's written reviews are positive against 8% of Renfe's.

UpkeepUpdate frequency

Civitatis ships an update every 9 days, Renfe every 3 weeks. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.

Scorecard2 real differences · 8 level
Civitatis versus Renfe: the parameters behind the verdict, then further details
ParameterCivitatisRenfe
PriceFreeFree
Rating4.8 (7.4K ratings) — better4.6 (3.5K ratings)
Positive reviews53.7% of reviews — better7.9% of reviews
Number of ratings7.4K — better3.5K
Update frequencyEvery 9 days — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.016 — better
Further details — not scored
Size252 MB68 MB
Age rating+417+
DeveloperCIVITATIS TOURS S.L.Renfe Viajeros

Customer experience

Civitatis

All ratings7,407 ratings
Positive95.6%
Neutral1.0%
Negative3.4%
Written reviews259 reviews
Positive53.7%
Neutral2.7%
Negative43.6%

Renfe

All ratings3,436 ratings
Positive90.3%
Neutral2.2%
Negative7.5%
Written reviews340 reviews
Positive7.9%
Neutral5.3%
Negative86.8%

User reviews

Civitatis

From 7.4K App Store ratings

What we love

  • 👍 Excellent tour guides
  • 🚀 Smooth booking process
  • 💡 Variety of tour options
  • 🚗 Reliable transportation services

Room to improve

  • 🐛 Booking and account issues
  • 🕰️ Last-minute tour cancellations
  • 🤖 Poor customer service
  • 🗺️ Incorrect tour information

Renfe

From 3.5K App Store ratings

What we love

  • 🚀 Convenient for train travel
  • 📱 Easy to access tickets on phone
  • 🗓️ Helpful reminders for trips

Room to improve

  • 🐛 Buggy and unreliable
  • 🤖 Poor user experience
  • 🚫 Doesn't work for non-Spanish phone numbers
  • 💳 Issues with payment processing
  • 🔍 Lacks transparency on seat availability

Bugs and requests

Civitatis

Reported bugs

3 issues
  • Unable to log in or create account
  • Incorrect tour details or meeting points
  • Unreliable booking confirmations

Requested features

4 requests
  • Improved communication with customers
  • Easier account management
  • More flexible cancellation policies
  • Better tour descriptions and details

Renfe

Reported bugs

3 issues
  • Constant crashes and errors
  • Registration process doesn't work
  • Inability to change or cancel tickets

Requested features

3 requests
  • Display train stop information
  • Allow saving of payment and personal details
  • Better support for international users

In-app purchases

None

Civitatis

No in-app purchases

None

Renfe

No in-app purchases

Questions

Is Civitatis free?
Civitatis is free to download, with no in-app purchases.
Is Renfe free?
Renfe is free to download, with no in-app purchases.
Which has better reviews, Civitatis or Renfe?
Civitatis is rated higher. Civitatis averages 4.8 out of 5 from 7.4K ratings, while Renfe averages 4.6 from 3.5K ratings.
Do Civitatis or Renfe have ads?
Neither Civitatis nor Renfe shows ads.
Which is updated more often, Civitatis or Renfe?
Civitatis ships an update every 9 days, and Renfe every 3 weeks. Most recently, Civitatis was updated on October 20, 2026 and Renfe on October 22, 2026.

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