AlipayHK vs HSBC US
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AlipayHK
This app offers a comprehensive mobile payment solution, enabling users to pay at a vast network of merchants, including local shops, online platforms, and international destinations. It also facilitates easy public transport payments and a range of bill payment services, alongside exclusive offers and rewards.
- Extensive merchant payment network
- Cross-border payment services
- Public transport QR code payments
- Bill payment for utilities and services
- Collect coupons and earn rewards
- Integrates with Apple HealthKit for missions
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AlipayHK provides diversified mobile payment services to users. With AlipayHK, users can enjoy different payment services, offers and value-added services, that makes life easier and more convenient. The Wide Coverage of AlipayHK’s Payment Services: AlipayHK covers over 100,000 merchants, including physical and online outlets of local retail shops, convenience stores, supermarkets, wet market stalls, restaurants, eCommerce platforms, and a variety of online services and experiences, including food delivery and digital entertainment, etc. In addition, AlipayHK’s cross-border payment service is now accepted by almost all physical stores in the Chinese mainland, around 90% of merchants in Macao and popular shopping areas in Japan. AlipayHK users can enjoy preferential exchange rates for cross-border payments in these locations. Travelling around the City at Ease with Just One App: Being the first mobile wallet that introduces QR code payment across MTR (heavy rail network), AlipayHK’s public transport payment network currently covers taxi, Kowloon Motor Bus (KMB), Citybus, New World First Bus (NWFB), Long Win Bus (LWB), New Lantao Bus (NLB), as well as selected green minibus and ferry routes. AlipayHK is expected to gradually extend its coverage to include Hong Kong Tramways soon. A Variety of Value-added Services and Offers: AlipayHK covers a wide array of bill payment services, including government bills, electricity, gas, mobile service, broadband service, pay television and education center tuition fees, etc. In addition to the extensive payment network, AlipayHK also offers services and benefits beyond payment. Users can collect different types of coupons, complete walking mission which has been connected to Apple HealthKit feature and earn stamps on purchases within the app. With AlipayHK, users can enjoy Payment + Living with just one app! For more details about AlipayHK, please visit: https://www.alipayhk.com SVF License Number: SVF0004
HSBC US
Manage your finances on the go with this mobile banking app. Monitor accounts, transfer funds, pay bills, and deposit checks. Access customer support and enhanced security features for a convenient banking experience.
- Monitor account balances and activity
- Transfer funds domestically and internationally
- Pay bills to U.S. payees
- Deposit checks via photo
- View and download statements
- Open a multi-currency Global Money Account
- Real-time payments to contacts
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The HSBC US Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the HSBC US App or log on with your existing HSBC Personal Internet Banking details. Manage your HSBC accounts in one place: • Quickly see available funds and monitor financial activities • Use Global View1 to monitor eligible international HSBC accounts • Check HSBC credit card transactions • View and download your statements • Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch Transfer Money & Pay Bills: • Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts • Take a photo of your check and deposit it within the app3 • Schedule future dated payments and transfers • Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts • Quickly send money in real time to your eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System Get Support: • Contact a Customer Relationship Representative right in the app Security Features: • You can use Touch ID or Face ID on a supported iOS® device • HSBC’s Digital Security Device provides additional protection for Online Banking * Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations. Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S. This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions. 1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited. 2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. residential address or from a select country. 3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. 4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View RTP® is a registered service mark of The Clearing House Payments Company LLC iOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.
Screenshots
Verdict
The clearest difference is rating: HSBC US at 4.7 against AlipayHK's 2.7. HSBC US also leads on ratings volume (50K vs 113) and review sentiment (39% vs 21%). AlipayHK's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HSBC US holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: HSBC US has 50K ratings behind it against 113, so its average is the more settled of the two. Written reviews point the same way: 21% of AlipayHK's written reviews are positive against 39% of HSBC US's.
AlipayHK ships an update every 3 weeks, HSBC US every 2 months. The most recent releases landed on October 26, 2026 and October 29, 2026 respectively.
| Parameter | AlipayHK | HSBC US |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (113 ratings) | 4.7 (50K ratings) — better |
| Positive reviews | 21.2% of reviews | 38.8% of reviews — better |
| Number of ratings | 113 | 50K — better |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 318 MB | 608 MB |
| Age rating | 4+ | 4+ |
| Developer | Alipay Payment Services (HK) Limited | HSBC Global Services (UK) Limited |
Customer experience
AlipayHK
HSBC US
Bugs and requests
AlipayHK
Not enough reviews yet to summarise bugs or requests.
HSBC US
Reported bugs
5 issues- Check deposit camera issues
- Inability to see pending transactions
- Lack of functionality to lock/freeze debit card
- Inconsistent transaction history display
- Difficulty in setting up secure device activation
Requested features
3 requests- Pending mobile deposits visibility
- Apple Watch balance sneak peak
- Pay HSBC credit card from external bank account
In-app purchases
AlipayHK
No in-app purchases
HSBC US
No in-app purchases








