Comparison

Manulife Mobile vs IG Wealth

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Manulife Mobile

Manage your group benefits and retirement plans on the go. Submit claims, view balances, access your benefits card, and find healthcare providers. Track savings, contributions, and rates of return for retirement plans.

Highlights
  • Submit claims
  • View benefit balances
  • Access digital benefits card
  • Find healthcare providers
  • Search for drugs and costs
  • Check savings totals
  • Review plan activity
Features
Read full description

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife. The fresh, intuitive design gives you access to your Manulife benefits and retirement plans quickly and easily while on the go. For even easier access you can use Apple Touch ID® and Face ID®. As a Group Benefits plan member, you can: • submit your claims • review recent claims and payment information • see your benefit balances • access your benefits card and load it to your Apple wallet • find health care providers in your area with directions on how to get there • search for a drug and find the lowest cost alternative As a Group Retirement and VIP Room plan member, you can: • check your savings totals and plan details • review your recent activity • view all contributions made to your plan • see your rates of return Rest assured your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://manulife.ca. Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://manulife.ca/mobile. Please note: Some employer plan designs may limit the features available to employees. The Manufacturers Life Insurance Company (Manulife)

About

IG Wealth

Securely access your IG Wealth Management accounts from your mobile device. View your financial plan, portfolio snapshot, account statements, and recent transactions. Receive paperless statements and important updates anytime, anywhere.

Highlights
  • Account access
  • Financial plan viewing
  • Portfolio snapshot
  • Transaction history
  • Account statements
  • Paperless statements
Features
Read full description

This app is intended for use by clients of IG Wealth Management (Canada). Easy and secure access to your IG Wealth Management accounts from your mobile device or tablet — anywhere and at any time. • Access to your IG Living Plan™ and assessment, as well as financial recommendations from your consultant • Secure and convenient access to your IG accounts • An immediate, up-to-date snapshot of your portfolio, including the most recent transactions • A detailed breakdown of your asset mix (including fixed income, equities, cash equivalents, etc.) • Account statements, transactions and tax documents going back seven years • Up-to date details of each account, including its current market value, rate of return, holdings contained within it and recent activity • Paperless statements and notifications when new statements are ready • Important updates about your accounts and statements The IG Wealth app is free to download. If you haven’t registered for Online Access yet, you can register through the app in three easy steps. You will need the client, loan or policy number that appears on your statements. Online Access and Mobile App Support: onlineaccess@ig.ca 1-877-796-3788 (M-F 7 a.m. to 7 p.m. CT) Investment Questions? For questions regarding investments, tax planning, insurance and estate planning, please contact your IG Wealth Management Consultant. Mortgage Questions? For any questions regarding mortgages, please contact your Mortgage Planning Specialist. If you need assistance immediately and your IG Wealth Management Consultant can't be reached, please call our Mortgage Contact Centre: 1-800-328-6488 (M-F, 7 a.m. to 7 p.m. CT).

Screenshots

Manulife Mobile3 screens
IG Wealth4 screens

Verdict

The call

The clearest difference is rating: Manulife Mobile at 4.5 against IG Wealth's 3.1. Manulife Mobile also leads on update cadence (fortnightly vs every 3 months) and ratings volume (894 vs 204). IG Wealth's advantage is iOS requirement (15.5 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Manulife Mobile holds the better App Store score, 4.5 against 3.1. Both are backed by a comparable volume of ratings — 894 and 204 respectively. Written reviews point the same way: 13% of Manulife Mobile's written reviews are positive against 12% of IG Wealth's.

UpkeepUpdate frequency

Manulife Mobile ships an update fortnightly, IG Wealth every 3 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
Manulife Mobile versus IG Wealth: the parameters behind the verdict, then further details
ParameterManulife MobileIG Wealth
PriceFreeFree
Rating4.5 (894 ratings) — better3.1 (204 ratings)
Positive reviews13.5% of reviews — better11.9% of reviews
Number of ratings894 — better204
Update frequencyFortnightly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.5 — better
Further details — not scored
Size201 MB8 MB
Age rating12+4+
DeveloperThe Manufacturers Life Insurance CompanyIG Wealth Management

Customer experience

Manulife Mobile

All ratings894 ratings
Positive87.2%
Neutral3.2%
Negative9.5%
Written reviews601 reviews
Positive13.5%
Neutral4.5%
Negative82.0%

IG Wealth

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews67 reviews
Positive11.9%
Neutral7.5%
Negative80.6%

User reviews

Manulife Mobile

From 894 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient features
  • 🔒 Secure login
  • 📊 Good coverage details
  • 💰 Excellent benefits

Room to improve

  • 🐛 Frequent crashes
  • ⏱️ Slow performance
  • 🔍 Difficult to navigate
  • 💳 Issues with claims processing
  • 📞 Poor customer service

IG Wealth

From 204 App Store ratings

What we love

  • 👍 App works fine for some users
  • 👍 Provides essential information
  • 👍 Can check investments daily
  • 👍 App is available

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Login issues (password, Face ID, Touch ID)
  • 🐛 Documents not loading or closing immediately
  • 🐛 Tutorial pop-up blocking interaction
  • 🐛 Poor performance on mobile devices (phone, iPad)

Bugs and requests

Manulife Mobile

Reported bugs

5 issues
  • App freezes during login
  • Unable to submit claims
  • Incorrect coverage information displayed
  • Inconsistent app behavior across devices
  • Frequent app crashes and downtime

Requested features

5 requests
  • Ability to view detailed coverage information
  • Option to submit claims directly through the app
  • Improved app stability and reliability
  • Enhanced user interface and navigation
  • Faster claims processing and reimbursement

IG Wealth

Reported bugs

47 issues
  • App closes or crashes when opening documents (statements, tax documents)
  • Tutorial pop-up blocks interaction
  • Message pops up on login, greys out overview, and cannot be closed or scrolled
  • App closes when trying to view online statements after changing iPhone
  • App rejects password and disables Face ID, then repeats after reset
Show 42 more
  • Latest iOS version wiped out FaceID
  • Year-to-date earnings not updated
  • Money moved around not reflected in accounts
  • FaceID login does not work, password field not configured for Apple passwords
  • App glitchy and doesn't load properly
  • App won't show or download documents, brief flash then returns to main page
  • App locks after viewing two accounts and cannot refresh
  • Documents closed just after opening
  • Impossible to see documents on iPad or iPhone
  • App opens and closes immediately after selecting a document
  • App flashed documents on screen only to erase almost immediately
  • App doesn't remember user for 30 days
  • Face ID login option removed
  • App locks up and shows nothing after surfing through accounts
  • Rate of return stats not current
  • Hard to read transaction details
  • Constantly having to complete dual factor authentication
  • Touch and facial login no longer works after latest update
  • Two-step feature is garbage
  • Facial recognition removed and not added back
  • Two-factor authentication texts back to the same device
  • Drop-down fields coming up empty
  • Last update locked user out for days
  • Face ID has not worked since last update
  • Biometric recognition used to work and now it's broken
  • App doesn't load 40% of the time
  • App is clunky and needs overhauling
  • App instable and poorly made
  • Does not require double identification
  • App not always loading
  • Sometimes only in English
  • App freezes frequently and doesn't allow access to credentials page
  • Last update shows double the money
  • Bad design and bad visual layout
  • Takes up to 2 minutes to connect and view data
  • Download new version, can't access app, just blue screen
  • App doesn't remember username
  • App barely works, painfully slow, navigation issues
  • App doesn't open after last iPhone update
  • App doesn't display full screen on iPads
  • Generates Error 500: java.lang.OutOfMemoryError: Java heap space on iPhone
  • Error on startup: « Error 500: java.lang.OutOfMemoryError: Java heap space »

Requested features

9 requests
  • More up-to-date information and graphs
  • Ability to make fonts larger and easier to read
  • Zoom functionality on iPad
  • Charting function for investment performance
  • Dark mode option
Show 4 more
  • Improved accessibility options
  • Face ID/Touch ID login option
  • Remember username feature
  • French version of the app

In-app purchases

None

Manulife Mobile

No in-app purchases

None

IG Wealth

No in-app purchases

Questions

Is Manulife Mobile free?
Manulife Mobile is free to download, with no in-app purchases.
Is IG Wealth free?
IG Wealth is free to download, with no in-app purchases.
Which has better reviews, Manulife Mobile or IG Wealth?
Manulife Mobile is rated higher. Manulife Mobile averages 4.5 out of 5 from 894 ratings, while IG Wealth averages 3.1 from 204 ratings.
Do Manulife Mobile or IG Wealth have ads?
Neither Manulife Mobile nor IG Wealth shows ads.
Which is updated more often, Manulife Mobile or IG Wealth?
Manulife Mobile ships an update fortnightly, and IG Wealth every 3 months. Most recently, Manulife Mobile was updated on November 1, 2026 and IG Wealth on October 29, 2026.

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