mySafeTouch vs myRAPID HQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mySafeTouch
Control your home security and automation system remotely. Arm/disarm your system, view cameras, manage locks and lights, and adjust thermostats. Receive personalized alerts for various events, ensuring peace of mind and convenience.
- Remote arm/disarm security system
- View live/stored camera footage
- Lock/unlock doors remotely
- Control lights remotely
- Set smart thermostat schedules
- View system history and events
- Personalized event notifications
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SafeTouch Security makes it easier than ever before to access and control your security system and home automation with the NEW, mySafeTouch app. Combined with our two-way voice verification for prioritized police dispatches and crash and smash technology, the mySafeTouch app provides the most interactive and user friendly system on the market. This app is available for Apple iPhone, iPad. The mySafeTouch app allows you to: - Arm and disarm your security system remotely - Access your security cameras to view live or stored footage - Lock or unlock doors, great for house sitters or guests - Turn lights on and off from wherever you are - Set heating and cooling schedules on a smart thermostat to save money on your power bill - View recent system history and events Here are just a few of the events that the mySafeTouch app allows you to receive personalized notifications to alert you with: - Any alarm event - A reminder to arm the system, in case if it is forgotten - A door or window being left open for too long - Arming and disarming notifications, letting you know who and when someone, armed or disarmed the system - Temperature changes of more than a few degrees inside - Someone is attempting to fraudulently login to your system - and so many many more....
myRAPID HQ
Manage your home Wi-Fi network with advanced features. Set up parental controls, prioritize devices, and enhance network security. Customize your internet experience for a safer and more efficient home network.
- Parental controls
- Content filtering
- Device prioritization
- Network security
- Password management
- SSID management
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Customize your home Wi-Fi experience with myRAPID HQ. From utilizing parental controls, preventing unwanted content, to prioritizing devices, you create a unique home experience. Protect your home with network security, password, and SSID management.
Screenshots
Verdict
The clearest difference is review sentiment: myRAPID HQ at 100% against mySafeTouch's 31%. myRAPID HQ also leads on rating (4.9 vs 3.8). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myRAPID HQ holds the better App Store score, 4.9 against 3.8. Both are backed by a comparable volume of ratings — 170 and 60 respectively. Written reviews point the same way: 31% of mySafeTouch's written reviews are positive against 100% of myRAPID HQ's.
mySafeTouch ships an update every 2 months, myRAPID HQ every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | mySafeTouch | myRAPID HQ |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (170 ratings) | 4.9 (60 ratings) — better |
| Positive reviews | 31.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 170 — better | 60 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 362 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Safetouch Inc. | Rapid Fiber Internet, LLC |
Customer experience
mySafeTouch
myRAPID HQ
Bugs and requests
mySafeTouch
Reported bugs
26 issues- App is incredibly slow
- App takes 30 seconds to 2 minutes to complete functions
- App never wants to open or takes forever to show camera activity
- App is flooded with errors
- App keeps logging you out
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- App is becoming miserable to use
- Two-factor authentication issues with facial recognition/passcode
- Cameras sometimes work and sometimes don't
- Camera spins and buffers
- Alarm doesn't work half the time
- Camera constantly doesn't work, goes offline
- Unable to set up for the first time, password reset loop
- Camera issues, not able to view 24/7 footage
- Weather section shows incorrect area
- App sometimes does not arm
- Apple Watch app stops working/shuts down
- Regular device connection problems
- Unable to successfully change device settings
- Doorbell video won't come up
- Clips missing, doesn't save all triggers
- No option to update WiFi password
- Live video requires constant refreshing
- App can sometimes function at a slow pace
- Cannot find the toolbar
- App doesn't give option to sign up
- Rarely works correctly
Requested features
12 requests- Improve app speed
- Add scheduling features for arming/disarming
- Geo-arming capability
- Panic button in the app
- Snooze function for camera notifications
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- Apple Watch app functionality
- Improve user interface for multiple properties
- Add a user manual
- Allow downloading printed bills
- Constant live video feed without refreshing
- Improve setup function for doorbell
- Option to update WiFi password easily
myRAPID HQ
Not enough reviews yet to summarise bugs or requests.
In-app purchases
mySafeTouch
No in-app purchases
myRAPID HQ
No in-app purchases
Questions
Is mySafeTouch free?
Is myRAPID HQ free?
Which has better reviews, mySafeTouch or myRAPID HQ?
Do mySafeTouch or myRAPID HQ have ads?
Which is updated more often, mySafeTouch or myRAPID HQ?
Other comparisons
