Comparison

PRO1 Connect vs Carrier SmartHome

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PRO1 Connect

Effortlessly manage your home's heating and cooling system. Adjust temperatures, create custom schedules, and monitor your thermostat remotely for ultimate comfort and energy savings. Enjoy peace of mind with professional installation and reliable performance.

Highlights
  • Add and manage thermostats
  • Adjust temperatures remotely
  • Create custom schedules
  • Energy saving features
  • Intuitive user interface
  • Seamless setup process
Features
Read full description

Redesigned for ultimate simplicity, efficiency, and control. Easily add and manage your thermostat with a seamless setup process, adjust temperatures through an intuitive interface, and create schedules with just a few taps. Stay connected and comfortable from anywhere, save energy effortlessly, and enjoy complete peace of mind. Elevate your thermostat experience with PRO1 Connect today! Who is PRO1? PRO1 products are designed to maximize the comfort and energy efficiency of your heating and cooling system. Our thermostats and apps are built for ease of use and years of reliable performance. We distribute exclusively through the professional HVAC trade so you can have peace of mind knowing that your thermostat was installed properly by a professional heating and cooling technician.

About

Carrier SmartHome

Manage your home's comfort remotely with this app. Adjust temperature, create custom schedules, monitor energy usage, and receive real-time alerts for your compatible Carrier system. Redefine your home comfort experience with intuitive control.

Highlights
  • Remote temperature and humidity adjustment
  • Customizable smart scheduling
  • Energy usage monitoring
  • Real-time system alerts
  • Intuitive user interface
Features
Read full description

Carrier SmartHome is your go-to app for managing and personalizing your home’s comfort experience! With a sleek, intuitive design and enhanced features, Carrier SmartHome makes it easier than ever to control your compatible Carrier system remotely, set customized schedules, monitor energy use, and get real-time alerts to ensure your home is always just the way you like it. Key Features: • Remote Control: Adjust temperature, humidity, and settings from anywhere. • Smart Schedules: Create custom schedules to match your routine and save on energy costs. • Energy Insights: Track usage trends to optimize efficiency. • Real-Time Alerts: Receive notifications if anything needs attention, from filter changes to unexpected system performance. With Carrier SmartHome, we’re redefining what home comfort means. Download now and enjoy complete control at your fingertips! This app is compatible with iPhone iOS 15.1 or later.

Screenshots

PRO1 Connect4 screens
Carrier SmartHome4 screens

Verdict

The call

The clearest difference is rating: PRO1 Connect at 4.5 against Carrier SmartHome's 3.5. PRO1 Connect also leads on review sentiment (19% vs 11%). Carrier SmartHome's advantage is update cadence (fortnightly vs every 6 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PRO1 Connect holds the better App Store score, 4.5 against 3.5. Both are backed by a comparable volume of ratings — 2.4K and 2.6K respectively. Written reviews point the same way: 19% of PRO1 Connect's written reviews are positive against 11% of Carrier SmartHome's.

UpkeepUpdate frequency

PRO1 Connect ships an update every 6 weeks, Carrier SmartHome fortnightly. Both last shipped on November 11, 2026.

Scorecard3 real differences · 7 level
PRO1 Connect versus Carrier SmartHome: the parameters behind the verdict, then further details
ParameterPRO1 ConnectCarrier SmartHome
PriceFreeFree
Rating4.5 (2.4K ratings) — better3.5 (2.6K ratings)
Positive reviews19.3% of reviews — better10.9% of reviews
Number of ratings2.4K2.6K — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size71 MB193 MB
Age rating4+4+
DeveloperPro1Carrier Corporation

Customer experience

PRO1 Connect

All ratings2,306 ratings
Positive87.7%
Neutral6.8%
Negative5.6%
Written reviews228 reviews
Positive19.3%
Neutral9.2%
Negative71.5%

Carrier SmartHome

All ratings2,563 ratings
Positive60.5%
Neutral4.8%
Negative34.8%
Written reviews716 reviews
Positive10.9%
Neutral11.2%
Negative77.9%

User reviews

PRO1 Connect

From 2.4K App Store ratings

What we love

  • 🚀 Easy to set up
  • 👍 Reliable control
  • 💡 Helpful customer support

Room to improve

  • 🐛 Frequent connectivity issues
  • 🔍 Confusing user interface
  • 🕰️ Slow performance
  • 🔄 Unreliable app updates

Carrier SmartHome

From 2.6K App Store ratings

What we love

  • 🚀 Significant improvement
  • 👍 Intuitive and easy to use
  • 👍 Sleek, modern feel
  • 👍 Refreshed look and improved experience
  • 👍 Good screens

Room to improve

  • 🐛 App freezes and requires force quit
  • 🐛 Doesn't show correct operating status
  • 🐛 Doesn't update outside temperature
  • 🐛 Fails to register temperature changes
  • 🐛 Unreliable connection and sync issues

Bugs and requests

PRO1 Connect

Reported bugs

3 issues
  • App freezes when changing temperature
  • Thermostat settings not syncing with app
  • Inability to log in or create account

Requested features

3 requests
  • Dark mode option
  • Improved scheduling capabilities
  • Better integration with smart home platforms

Carrier SmartHome

Reported bugs

6 issues
  • App freezes and becomes unresponsive
  • Operating status not in sync with wall controller
  • Notifications don't work or are delayed
  • AQI data is inaccurate for user's location
  • Temperature changes not reflected in app
Show 1 more
  • Compatibility issues with iOS 18.3.1 update

Requested features

5 requests
  • Show system operating status (heating, cooling)
  • Display energy consumption details
  • Add more temperature schedule options
  • Integrate with Apple HomeKit
  • Show outside temperature measured by the system

In-app purchases

None

PRO1 Connect

No in-app purchases

None

Carrier SmartHome

No in-app purchases

Questions

Is PRO1 Connect free?
PRO1 Connect is free to download, with no in-app purchases.
Is Carrier SmartHome free?
Carrier SmartHome is free to download, with no in-app purchases.
Which has better reviews, PRO1 Connect or Carrier SmartHome?
PRO1 Connect is rated higher. PRO1 Connect averages 4.5 out of 5 from 2.4K ratings, while Carrier SmartHome averages 3.5 from 2.6K ratings.
Do PRO1 Connect or Carrier SmartHome have ads?
Neither PRO1 Connect nor Carrier SmartHome shows ads.
Which is updated more often, PRO1 Connect or Carrier SmartHome?
PRO1 Connect ships an update every 6 weeks, and Carrier SmartHome fortnightly. Most recently, PRO1 Connect was updated on November 11, 2026 and Carrier SmartHome on November 11, 2026.

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