fepblue vs Acentra Connect

With the fepblue app, you can: Access your benefits: • View and share your member ID card, and access important contact numbers 24/7. • Check your benefits and coverage for common procedures and services. • Track your deductible and out-of-pocket maximums. * • Access medical and pharmacy claims. * • View, download and share your Explanation of Benefits (EOB). Get care: • Call the 24/7 Nurse Line or use our TeleHealth services by Teladoc Health®. • Find nearby providers and urgent care centers. • Access Overseas coverage. Use health and wellness resources: • View your MyBlue® Wellness Card balance and find ways to earn and spend rewards. • Track rewards and monitor progress toward health goals. • Send secure messages to FEP customer service for claims, enrollment or other questions. • Receive important reminders directly on your mobile device (with permission). • Stay connected through our website and social media channels. *Please allow up to 10 days for claim updates to reflect on your account. • You can find providers and urgent care centers without logging in. However, you'll need your MyBlue username and password to access benefit information. • Don’t have an account? Sign up here: fepblue.org/signup Your information is secure - We use advanced security technology and industry best practices to protect your information. Your account is accessible only through your MyBlue login. - To ensure the highest level of security, keep both your app and phone operating system up to date.

Acentra-Connect is an on-demand well-being app designed to support Acentra Health Employee Assistance Program (EAP) members. Everyone faces professional, academic, or personal challenges from time to time. Our secure and confidential app allows you to obtain the solutions and support that you need, at the time that you need them; including resources to help you manage your well-being with useful tips, support tools, helpful articles, assessments, motivational exercises, informative videos, benefit information, and TalkNow® to help connect you to care that is personalized, immediate, and confidential. Once downloaded, you will need to enter the password provided by your benefits representative to log-in. If you have any difficulties, contact Acentra Health EAP through your designated toll-free number.