Comparison

Pottery Barn vs Madewell

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pottery Barn

Discover new arrivals, manage your gift registry, and get personalized design advice. Explore curated rooms, create mood boards, and use 3D planning tools to visualize your dream space. Shop timeless, high-quality home furnishings and decor.

Highlights
  • Shop new arrivals and seasonal inspiration
  • Create and manage gift registries
  • Book design sessions
  • Shop curated rooms
  • Create custom design boards
  • Personalized product recommendations
  • 3D room planning tools
Features
Read full description

Everything you love about shopping with us, all in one convenient place. Here’s what you can do with the Pottery Barn app: • Discover More: Be the first to shop new arrivals and get fresh inspiration each season. • Registry: Create and manage your registry from anywhere. • Expert Design Help: Book in-home, in-store, or virtual design sessions to create your dream space. • Shop by Room: Explore curated rooms and shop the look.  • Design Boards: Save looks you love and create custom mood boards. • Picks Just for You: Get personalized recommendations based on your style. • Design Tools: Use Room Scan and Room Planner to create 3D floor plans with your phone’s camera. About Us: For over 70 years, Pottery Barn has been a destination for uncompromising quality and timeless style. We design our collections in-house, creating foundational pieces and seasonal beauty for a comfortable, well-styled home.

About

Madewell

Discover and shop the latest fashion, from denim to accessories. Track your loyalty benefits, view order history, and get inspired by curated editorials. Save favorites and enjoy a seamless checkout experience.

Highlights
  • Shop latest arrivals
  • Track Insider benefits
  • View order history
  • Save favorite styles
  • Read customer reviews
  • Discover editorials
Features
Read full description

Introducing the best way to experience the world of Madewell. Sign in and start exploring the latest denim and forever essentials, plus easily track your Insider benefits, order history and more. DISCOVER: Get inspired by our latest editorials that you can shop the looks from, learn about our exclusive collaborations and in-store events, plus read helpful customer reviews. SHOP: Explore what’s new (from just-in jeans to accessories that make the outfit) and speed through our seamless checkout. Just browsing? You can save your favorite styles to a list for later. ACCESS: Easily track your Madewell Insider status, benefits and invites to exclusive Insider-only events in the app. Sign into your account to earn points as you shop and unlock new rewards along the way.

Screenshots

Pottery Barn4 screens
Madewell4 screens

Verdict

The call

The clearest difference is ads: Pottery Barn at none against Madewell's shown. Pottery Barn also leads on review sentiment (41% vs 11%) and monetization model (free vs free with in-app purchases). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Pottery Barn against 4.8 for Madewell. Both are backed by a comparable volume of ratings — 20K and 26K respectively. Written reviews are what separate them: 41% of Pottery Barn's written reviews are positive against 11% of Madewell's.

UpkeepUpdate frequency

Pottery Barn ships an update every 3 weeks, Madewell fortnightly. The most recent releases landed on November 11, 2026 and November 10, 2026 respectively.

Scorecard3 real differences · 7 level
Pottery Barn versus Madewell: the parameters behind the verdict, then further details
ParameterPottery BarnMadewell
PriceFreeFree
Rating4.8 (20K ratings) — better4.8 (26K ratings)
Positive reviews40.6% of reviews — better10.5% of reviews
Number of ratings20K26K — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone
Requires iOS17.017.0
Further details — not scored
Size339 MB129 MB
Age rating4+4+
DeveloperWilliams-Sonoma, Inc.JCrew Group INC

Customer experience

Pottery Barn

All ratings20,277 ratings
Positive96.1%
Neutral1.6%
Negative2.3%
Written reviews320 reviews
Positive40.6%
Neutral13.4%
Negative45.9%

Madewell

All ratings26,316 ratings
Positive93.7%
Neutral2.1%
Negative4.2%
Written reviews200 reviews
Positive10.5%
Neutral10.0%
Negative79.5%

User reviews

Pottery Barn

From 20K App Store ratings

What we love

  • 👍 Easy to navigate app
  • 💎 High-quality products
  • 🌟 Excellent customer service
  • 🛒 Convenient online shopping

Room to improve

  • 🐛 App crashes and freezes
  • 🔍 Inaccurate inventory information
  • 💳 High shipping costs
  • 🔒 Login issues and account management problems

Madewell

From 26K App Store ratings

What we love

  • 💻 Great styles
  • 🛒 Convenient app for shopping

Room to improve

  • 🐛 Glitchy and buggy app
  • 🔍 Inconsistent filtering and search
  • 🔑 Login and account issues
  • 🛒 Cart and order issues
  • 🔍 Slow loading and performance

Bugs and requests

Pottery Barn

Reported bugs

4 issues
  • App not recognizing login credentials
  • Inconsistent behavior when updating addresses
  • Checkout process issues with Apple Pay
  • Unreliable stock information leading to order cancellations

Requested features

4 requests
  • Integrate rewards program for easier redemption
  • Improve search and filtering functionality
  • Provide more transparent delivery timelines
  • Streamline checkout process and payment options

Madewell

Reported bugs

4 issues
  • App freezes and crashes
  • Items disappear from cart
  • Rewards not applying correctly
  • Inconsistent login experience

Requested features

4 requests
  • Sync app and website data
  • Improve account management
  • Streamline checkout process
  • Enhance filtering and search

In-app purchases

None

Pottery Barn

No in-app purchases

None

Madewell

No in-app purchases

Questions

Is Pottery Barn free?
Pottery Barn is free to download, with no in-app purchases.
Is Madewell free?
Madewell is free to download, with no in-app purchases.
Which has better reviews, Pottery Barn or Madewell?
Pottery Barn is rated higher. Pottery Barn averages 4.8 out of 5 from 20K ratings, while Madewell averages 4.8 from 26K ratings.
Do Pottery Barn or Madewell have ads?
Madewell shows ads; Pottery Barn does not.
Which is updated more often, Pottery Barn or Madewell?
Pottery Barn ships an update every 3 weeks, and Madewell fortnightly. Most recently, Pottery Barn was updated on November 11, 2026 and Madewell on November 10, 2026.

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