Comparison

Splashtop SOS vs UniFi Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Splashtop SOS

Enable IT technicians to provide secure, real-time remote support to your devices. Share your screen and receive guided assistance to quickly resolve technical issues. Connect from desktops or mobile devices with bank-grade security.

Highlights
  • On-demand remote support
  • Real-time screen sharing
  • Bank-grade security
  • Connect from desktop or mobile
  • Voice call technician
Features
Read full description

Secure real-time remote support from your IT technician Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time. Why Splashtop? • Simple on-demand support across your desktop and/or mobile devices • Bank-grade security to keep you secure • Live support when you need it • Control who connects to your devices at all times Experience Splashtop Today 1. Download the SOS app on the devices/computers you would like your tech to connect to 2. Share the session ID with your remote technician 3. That’s it! Your technician can now provide the remote support you need! Key Features: • Connect from desktops or other mobile devices • Voice call your technician for assistance

About

UniFi Access

Manage your entire access control system remotely. Oversee doors, users, readers, and security policies. View real-time activity logs and receive doorbell notifications.

Highlights
  • Manage connected doors and security policies
  • Oversee user rosters and access methods
  • Configure reader devices and greeting messages
  • View real-time access event logs
  • Receive doorbell notifications
  • Grant remote access to visitors
Features
Read full description

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace. [Doorbell] Receive a push notification when someone rings a connected doorbell. [Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely. [Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness. [Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security. [Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards. [Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime. [Cards] Utilize existing NFC cards or assign new UA Cards to system users.

Screenshots

Splashtop SOS3 screens
UniFi Access4 screens

Verdict

The call

The clearest difference is review sentiment: UniFi Access at 60% against Splashtop SOS's 12%. UniFi Access also leads on rating (4.9 vs 3.0) and ratings volume (5.2K vs 71). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UniFi Access holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: UniFi Access has 5.2K ratings behind it against 71, so its average is the more settled of the two. Written reviews point the same way: 12% of Splashtop SOS's written reviews are positive against 60% of UniFi Access's.

UpkeepUpdate frequency

Splashtop SOS ships an update every 2 months, UniFi Access every 2 weeks. The most recent releases landed on October 22, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
Splashtop SOS versus UniFi Access: the parameters behind the verdict, then further details
ParameterSplashtop SOSUniFi Access
PriceFreeFree
Rating3.0 (71 ratings)4.9 (5.2K ratings) — better
Positive reviews12.1% of reviews59.8% of reviews — better
Number of ratings715.2K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size5 MB280 MB
Age rating4+4+
DeveloperSplashtop Inc.Ubiquiti Inc.

Customer experience

Splashtop SOS

All ratings70 ratings
Positive45.7%
Neutral7.1%
Negative47.1%
Written reviews132 reviews
Positive12.1%
Neutral0.0%
Negative87.9%

UniFi Access

All ratings4,586 ratings
Positive98.8%
Neutral0.5%
Negative0.8%
Written reviews82 reviews
Positive59.8%
Neutral6.1%
Negative34.1%

User reviews

Splashtop SOS

From 71 App Store ratings

What we love

  • 👍 Easy to use for remote support
  • 🚀 Fast and efficient remote access
  • 💡 Useful for IT professionals
  • ✅ Secure remote connections

Room to improve

  • ⚠️ Used by scammers for fraud
  • 🚫 Facilitates screen sharing for theft
  • 🔒 Potential for unauthorized access
  • 📱 Scammers trick users into downloading
  • 💰 Users report money theft

UniFi Access

From 5.2K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Works great
  • 🔒 Secure access control
  • 💡 Useful features

Room to improve

  • 🐛 Crashes and bugs
  • 🔍 Missing key features
  • 💻 Lack of iPad/desktop support
  • 🔔 Notification issues

Bugs and requests

Splashtop SOS

Reported bugs

3 issues
  • App crashes (implied by scammer use)
  • Inability to control device remotely (mentioned by one user)
  • Only works in portrait mode (mentioned by one user)

Requested features

2 requests
  • Improved security to prevent scammer misuse
  • Better user education on scam prevention

UniFi Access

Reported bugs

4 issues
  • App crashes on launch
  • Notifications not working
  • Remote login issues
  • Outdated information in app

Requested features

4 requests
  • Integrate with Unifi Protect
  • Add schedule management in app
  • Allow door hold open/timer controls
  • Improve camera/intercom integration

In-app purchases

None

Splashtop SOS

No in-app purchases

None

UniFi Access

No in-app purchases

Questions

Is Splashtop SOS free?
Splashtop SOS is free to download, with no in-app purchases.
Is UniFi Access free?
UniFi Access is free to download, with no in-app purchases.
Which has better reviews, Splashtop SOS or UniFi Access?
UniFi Access is rated higher. Splashtop SOS averages 3.0 out of 5 from 71 ratings, while UniFi Access averages 4.9 from 5.2K ratings.
Do Splashtop SOS or UniFi Access have ads?
Neither Splashtop SOS nor UniFi Access shows ads.
Which is updated more often, Splashtop SOS or UniFi Access?
Splashtop SOS ships an update every 2 months, and UniFi Access every 2 weeks. Most recently, Splashtop SOS was updated on October 22, 2026 and UniFi Access on October 25, 2026.

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