Comparison

Dialdirect Insurance vs Pineapple

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialdirect Insurance

Manage your insurance policy, submit claims, and request emergency assistance all from your mobile device. This app provides a convenient way to handle your insurance needs on the go.

Highlights
  • Manage policy
  • Submit claims
  • Request emergency assistance
  • View policy details
Read full description

With the Dialdirect insurance app you can do everything on your mobile app, from view managing your policy, submitting your claims and requesting emergency assistance.

About

Pineapple

Insure your car, electronics, jewelry, and more with instant, fair, and rewarding coverage. Features include free crash detection, roadside assistance, and rewards for completing challenges. Earn money back based on claims made by the community.

Highlights
  • Instant insurance for vehicles and personal items
  • Free automatic crash detection
  • 24H emergency roadside assistance
  • Rewards program with vouchers
  • Community-driven claims payout
  • Video car self-inspection
Features
Read full description

AIM. SNAP. INSURE. You name it, we insure it and FAST - Whether it’s your 4x4, 2x4, Bakkie or Hatch, we’ve got you! Oh, and... phones, laptops, cameras, drones, headphones, gaming consoles, bicycles, jewellery and MORE! Pineapple is instant, fair and rewarding. Our app is powered by tech, driven by the community and backed by OMART Insure Limited, a member of the Old Mutual Group, one of the most established and trusted financial services companies in the game. *NEW* - Free automatic crash-detection feature in-app for all SA app users, whether you insure with us or not. _______________ PINEAPPLE ON YOUR CAR 100% covered for theft, hail, fire, accidental damage, damage to others and fire Free 24H Emergency roadside assistance at the tap of a button Free 24H Dead-battery and No-Fuel assistance Trauma Counseling Video car self-inspection, in-app Get your policy schedule and confirmation of cover in seconds 30% of your premium back for driving under 300kms P/M Premiums starting from R380.00 P/M _______________ PINEAPPLE ON YOUR STUFF 100% covered for theft, fire, water, impact, accidental loss and power surges Phones, Laptops & Tablets from R20.00 P/M Camera & Gaming Gear from R11.00 P/M Bicycles & Sporting Equipment from R14.00 P/M Drones & Smart Wearables from R20.00 P/M Jewellery & Watches from R5.00 P/M Music Instruments & Equipment from R10.00 P/M Home Electronics & Furniture from R11.00 P/M _______________ REWARDS Uber, Netflix, Takealot, Superbalist and MORE Complete in-app challenges for points! Points redeemable for vouchers _______________ 12-MONTH-BONUS-PAYOUT How it works: All premium paid goes into a communal pot The money in the pot is used to pay claims Little to no claims = leftover money Leftover money = CHA-CHING money BACK, in points Bonus Payout tracking in-app COMING SOON! _______________ LIVE COMMUNITY FEED FEATURE See how many people your premium has helped See what the community is insuring See what the community has claimed for Engage and interact with fun community facts & stats _______________ AUTO CRASH DETECT FEATURE SA’s first FREE, in-app car crash detection feature for policyholders AND non-policyholders No car installations needed, just the Pineapple app: Sign-up in-app Select your emergency contacts In an accident? Your emergency contacts WILL be alerted _______________ CHECK US OUT HERE facebook.com/pineapple instagram.com/pineapple_sa twitter.com/Pineapple_SA https://www.pineapple.co.za/ Pineapple (FSP 48650) is underwritten by Old Mutual Alternative Risk Transfer Insure Limited, a licensed Non-Life Insurer and authorised FSP. Premium is risk profile dependent. T&C’s apply.

Screenshots

Dialdirect Insurance4 screens
Pineapple4 screens

Verdict

The call

The clearest difference is review sentiment: Pineapple at 100% against Dialdirect Insurance's 26%. Pineapple also leads on rating (5.0 vs 3.7) and update cadence (every 2 weeks vs every 2 months). Dialdirect Insurance's advantage is ads (none vs shown) and ratings volume (28 vs 2). On price, in-app purchases, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pineapple holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Dialdirect Insurance has 28 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 26% of Dialdirect Insurance's written reviews are positive against 100% of Pineapple's.

UpkeepUpdate frequency

Dialdirect Insurance ships an update every 2 months, Pineapple every 2 weeks. The most recent releases landed on October 20, 2026 and October 6, 2026 respectively.

Scorecard5 real differences · 5 level
Dialdirect Insurance versus Pineapple: the parameters behind the verdict, then further details
ParameterDialdirect InsurancePineapple
PriceFreeFree
Rating3.7 (28 ratings)5.0 (2 ratings) — better
Positive reviews25.9% of reviews100.0% of reviews — better
Number of ratings28 — better2
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size153 MB105 MB
Age rating17+4+
DeveloperDialdirect InsurancePineapple Tech (PTY) Ltd

Customer experience

Dialdirect Insurance

All ratings28 ratings
Positive67.9%
Neutral7.1%
Negative25.0%
Written reviews58 reviews
Positive25.9%
Neutral13.8%
Negative60.3%

Pineapple

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Dialdirect Insurance

No in-app purchases

None

Pineapple

No in-app purchases

Questions

Is Dialdirect Insurance free?
Dialdirect Insurance is free to download, with no in-app purchases.
Is Pineapple free?
Pineapple is free to download, with no in-app purchases.
Which has better reviews, Dialdirect Insurance or Pineapple?
Pineapple is rated higher. Dialdirect Insurance averages 3.7 out of 5 from 28 ratings, while Pineapple averages 5.0 from 2 ratings.
Do Dialdirect Insurance or Pineapple have ads?
Pineapple shows ads; Dialdirect Insurance does not.
Which is updated more often, Dialdirect Insurance or Pineapple?
Dialdirect Insurance ships an update every 2 months, and Pineapple every 2 weeks. Most recently, Dialdirect Insurance was updated on October 20, 2026 and Pineapple on October 6, 2026.

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