Hanover Mobile vs Chubb Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hanover Mobile
Manage your insurance account on the go. View policy details, pay bills, and report claims easily. Securely access your account with fingerprint or face ID login.
- View policy information
- Pay bills and sign up for paperless billing
- Report and track claims
- Contact agent and customer service
- Secure login with biometrics
- Update profile and contact info
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Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app. With Hanover Mobile, you'll have access to: Policy information – view policy number, effective dates, and more Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing Report a claim —File personal lines and commercial lines claims and view status of open claims Contact information • Get in touch with your insurance agent by phone or email • Call our customer service representatives Easily manage your account • Log in with fingerprint or face id • Update your profile and contact info …and much more. We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536. All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
Chubb Mobile
Access your insurance information and manage your policy on the go. Get digital auto ID cards, accident support, and tools to report claims easily. Connect with your agent and find answers to common questions.
- Digital auto ID cards
- Accident support tools
- One-step claim reporting
- Agent contact information
- FAQ section
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This app is designed specifically for Chubb Personal Risk Services (PRS) clients. With the Chubb Mobile app, you can view your policy information, manage your account, and do so much more: - Pay your bill quickly and securely, manage your saved payment methods, and enroll in AutoPay - View and sign policy documents, add or replace a vehicle on an existing auto policy, and access auto ID cards - Report a claim, upload and access claim documents, and find your claim adjuster or payment history - Use the Catastrophe Tracker to track major events like hurricanes, tropical storms, floods, tornadoes, enroll in services, access tips, and more - View valuable services that are important to our clients, such as home-fortification products and cyber- and security-related services - Sign up for SMS notifications
Screenshots
Verdict
The clearest difference is rating: Chubb Mobile at 4.6 against Hanover Mobile's 2.0. Hanover Mobile's advantage is iOS requirement (14.0 vs 17.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chubb Mobile holds the better App Store score, 4.6 against 2.0. Both are backed by a comparable volume of ratings — 154 and 370 respectively. Written reviews point the same way: 13% of Hanover Mobile's written reviews are positive against 18% of Chubb Mobile's.
Hanover Mobile ships an update every 2 months, Chubb Mobile every 3 months. The most recent releases landed on September 1, 2026 and September 26, 2026 respectively.
| Parameter | Hanover Mobile | Chubb Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (154 ratings) | 4.6 (370 ratings) — better |
| Positive reviews | 12.7% of reviews | 17.9% of reviews — better |
| Number of ratings | 154 | 370 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 58 MB | 152 MB |
| Age rating | 4+ | 17+ |
| Developer | The Hanover Insurance Group | CHUBB INA HOLDINGS INC |
Customer experience
Hanover Mobile
Chubb Mobile
In-app purchases
Hanover Mobile
No in-app purchases
Chubb Mobile
No in-app purchases
Questions
Is Hanover Mobile free?
Is Chubb Mobile free?
Which has better reviews, Hanover Mobile or Chubb Mobile?
Do Hanover Mobile or Chubb Mobile have ads?
Which is updated more often, Hanover Mobile or Chubb Mobile?
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