Comparison

Hanover Mobile vs Chubb Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hanover Mobile

Manage your insurance account on the go. View policy details, pay bills, and report claims easily. Securely access your account with fingerprint or face ID login.

Highlights
  • View policy information
  • Pay bills and sign up for paperless billing
  • Report and track claims
  • Contact agent and customer service
  • Secure login with biometrics
  • Update profile and contact info
Features
Read full description

Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app. With Hanover Mobile, you'll have access to: Policy information – view policy number, effective dates, and more Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing Report a claim —File personal lines and commercial lines claims and view status of open claims Contact information • Get in touch with your insurance agent by phone or email • Call our customer service representatives Easily manage your account • Log in with fingerprint or face id • Update your profile and contact info …and much more. We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536. All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.

About

Chubb Mobile

Access your insurance information and manage your policy on the go. Get digital auto ID cards, accident support, and tools to report claims easily. Connect with your agent and find answers to common questions.

Highlights
  • Digital auto ID cards
  • Accident support tools
  • One-step claim reporting
  • Agent contact information
  • FAQ section
Features
Read full description

This app is designed specifically for Chubb Personal Risk Services (PRS) clients. With the Chubb Mobile app, you can view your policy information, manage your account, and do so much more: - Pay your bill quickly and securely, manage your saved payment methods, and enroll in AutoPay - View and sign policy documents, add or replace a vehicle on an existing auto policy, and access auto ID cards - Report a claim, upload and access claim documents, and find your claim adjuster or payment history - Use the Catastrophe Tracker to track major events like hurricanes, tropical storms, floods, tornadoes, enroll in services, access tips, and more - View valuable services that are important to our clients, such as home-fortification products and cyber- and security-related services - Sign up for SMS notifications

Screenshots

Hanover Mobile4 screens
Chubb Mobile4 screens

Verdict

The call

The clearest difference is rating: Chubb Mobile at 4.6 against Hanover Mobile's 2.0. Hanover Mobile's advantage is iOS requirement (14.0 vs 17.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chubb Mobile holds the better App Store score, 4.6 against 2.0. Both are backed by a comparable volume of ratings — 154 and 370 respectively. Written reviews point the same way: 13% of Hanover Mobile's written reviews are positive against 18% of Chubb Mobile's.

UpkeepUpdate frequency

Hanover Mobile ships an update every 2 months, Chubb Mobile every 3 months. The most recent releases landed on September 1, 2026 and September 26, 2026 respectively.

Scorecard2 real differences · 8 level
Hanover Mobile versus Chubb Mobile: the parameters behind the verdict, then further details
ParameterHanover MobileChubb Mobile
PriceFreeFree
Rating2.0 (154 ratings)4.6 (370 ratings) — better
Positive reviews12.7% of reviews17.9% of reviews — better
Number of ratings154370 — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS14.0 — better17.0
Further details — not scored
Size58 MB152 MB
Age rating4+17+
DeveloperThe Hanover Insurance GroupCHUBB INA HOLDINGS INC

Customer experience

Hanover Mobile

All ratings154 ratings
Positive20.1%
Neutral4.5%
Negative75.3%
Written reviews71 reviews
Positive12.7%
Neutral4.2%
Negative83.1%

Chubb Mobile

All ratings370 ratings
Positive89.7%
Neutral1.4%
Negative8.9%
Written reviews145 reviews
Positive17.9%
Neutral4.1%
Negative77.9%

In-app purchases

None

Hanover Mobile

No in-app purchases

None

Chubb Mobile

No in-app purchases

Questions

Is Hanover Mobile free?
Hanover Mobile is free to download, with no in-app purchases.
Is Chubb Mobile free?
Chubb Mobile is free to download, with no in-app purchases.
Which has better reviews, Hanover Mobile or Chubb Mobile?
Chubb Mobile is rated higher. Hanover Mobile averages 2.0 out of 5 from 154 ratings, while Chubb Mobile averages 4.6 from 370 ratings.
Do Hanover Mobile or Chubb Mobile have ads?
Neither Hanover Mobile nor Chubb Mobile shows ads.
Which is updated more often, Hanover Mobile or Chubb Mobile?
Hanover Mobile ships an update every 2 months, and Chubb Mobile every 3 months. Most recently, Hanover Mobile was updated on September 1, 2026 and Chubb Mobile on September 26, 2026.

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