Comparison

Hanover Mobile vs Donegal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hanover Mobile

Manage your insurance account on the go. View policy details, pay bills, and report claims easily. Securely access your account with fingerprint or face ID login.

Highlights
  • View policy information
  • Pay bills and sign up for paperless billing
  • Report and track claims
  • Contact agent and customer service
  • Secure login with biometrics
  • Update profile and contact info
Features
Read full description

Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app. With Hanover Mobile, you'll have access to: Policy information – view policy number, effective dates, and more Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing Report a claim —File personal lines and commercial lines claims and view status of open claims Contact information • Get in touch with your insurance agent by phone or email • Call our customer service representatives Easily manage your account • Log in with fingerprint or face id • Update your profile and contact info …and much more. We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536. All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.

About

Donegal

Access your insurance policy details, digital ID cards, and billing information. Submit and track claims conveniently. The redesigned interface provides easy access to essential information anytime, anywhere.

Highlights
  • Access policy information and coverages
  • View and save digital ID cards
  • View billing information
  • Make payments
  • Submit and view claims
Features
Read full description

The all new Donegal Insurance Group mobile app allows insureds to access policy information, coverages, and documents, view and save digital id cards, view billing information and make payments and submit and view your claims. The redesigned interface makes it easier to get the information you need anytime and anywhere, when it matters most.

Screenshots

Hanover Mobile4 screens
Donegal4 screens

Verdict

The call

The clearest difference is rating: Hanover Mobile at 2.0 against Donegal's 1.8. Hanover Mobile also leads on ratings volume (157 vs 20). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hanover Mobile holds the better App Store score, 2.0 against 1.8. That said, the two scores are not equally well evidenced: Hanover Mobile has 157 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 13% of Hanover Mobile's written reviews are positive against 8% of Donegal's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard2 real differences · 8 level
Hanover Mobile versus Donegal: the parameters behind the verdict, then further details
ParameterHanover MobileDonegal
PriceFreeFree
Rating2.0 (157 ratings) — better1.8 (20 ratings)
Positive reviews12.5% of reviews — better8.3% of reviews
Number of ratings157 — better20
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.013.0 — better
Further details — not scored
Size58 MB16 MB
Age rating4+4+
DeveloperThe Hanover Insurance GroupDONEGAL MUTUAL INSURANCE COMPANY

Customer experience

Hanover Mobile

All ratings157 ratings
Positive19.7%
Neutral4.5%
Negative75.8%
Written reviews72 reviews
Positive12.5%
Neutral4.2%
Negative83.3%

Donegal

All ratings15 ratings
Positive20.0%
Neutral0.0%
Negative80.0%
Written reviews24 reviews
Positive8.3%
Neutral4.2%
Negative87.5%

In-app purchases

None

Hanover Mobile

No in-app purchases

None

Donegal

No in-app purchases

Questions

Is Hanover Mobile free?
Hanover Mobile is free to download, with no in-app purchases.
Is Donegal free?
Donegal is free to download, with no in-app purchases.
Which has better reviews, Hanover Mobile or Donegal?
Hanover Mobile is rated higher. Hanover Mobile averages 2.0 out of 5 from 157 ratings, while Donegal averages 1.8 from 20 ratings.
Do Hanover Mobile or Donegal have ads?
Neither Hanover Mobile nor Donegal shows ads.
Which is updated more often, Hanover Mobile or Donegal?
Hanover Mobile ships an update every 2 months, and Donegal every 2 months. Most recently, Hanover Mobile was updated on November 2, 2026 and Donegal on November 3, 2026.

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