MMLink vs Talkdesk Conversations

Australia’s number 1 app for helping people get around Australian cities –whether they are autistic, have a disability, come from a culturally diverse or linguistic diverse background… or are simply new to Australia. Easy to navigate, user-friendly and multi-lingual, it is a must for any carer, person with a disability or tourists. Find nearby facilities like post boxes, accessible toilets, shops, places to eat and helpful services. The app helps you get to where you need to go! Looking for some relaxation, a sport centre, medical help, a job centre, police station, travel agents, religious services , sightseeing, parks, events or accommodation – it is all there in the palm of your hand. With one tap of a finger, the user can contact a companion, their carer or a loved one - it is like an emergency button on your phone. With this app, you won’t get lost for long. Because it was written for all people with a disadvantage in our community, the app has important information on service providers who can help you in your situation. Download now if you are residing in Australia or intended to travel to Australia; for an introductory price of $4.49, and tell us what you think.

TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch. Superior call handling on the go Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions. Customer service beyond the contact center Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers. Connect to critical information Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations. Stay in the know Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience. FEATURES: - Inbound and outbound calls - Sending, receiving and managing SMS - Status synced with Talkdesk ACD - Dispositions and notes - Warm and blind transfers - Conference and agent-to-agent calls - Managing call recordings - Voicemails - Integration with Talkdesk Analytics & Insights - Integration with Salesforce and Zendesk - Dark mode and Light mode - Version for tablets and smart watch - Siri and iOS Shortcuts support