SMS vs Zoho Sprints
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMS
Manage customer interactions and respond to leads and service tickets directly from your smartphone. Communicate via SMS, WhatsApp, and Messenger, and integrate seamlessly with your CRM for real-time context and automation.
- Real-time lead and query notifications
- Multi-channel customer conversations (SMS, WhatsApp, Messenger)
- Customer interaction context identification
- Automated standard customer interactions
- End-to-end CRM integration
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SMS-Magic Mobile App SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle. Use SMS-Magic Mobile App to: 1. Get notified about and respond to incoming leads and customer queries in real-time 2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media 3. Identify the context of each customer interaction and assign them to relevant team members 4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders 5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others. Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try. Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App. Are you having trouble? Please contact care@sms-magic.com Who is SMS-Magic: SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert. Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.
Zoho Sprints
This agile project management app helps teams plan sprints, track work, and deliver projects efficiently. It offers features like scrum boards, backlog management, and real-time collaboration to enhance team productivity.
- User stories and backlog management
- Spreadsheet-inspired list view
- Scrum boards for work item tracking
- Epic and sprint insights
- Performance insights with charts
- Work item management with sub-items and reminders
- Real-time updates and collaboration
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The Zoho Sprints mobile app is a powerful agile project management app that helps teams plan sprints, track work items, manage workspace users, and deliver projects efficiently. With scrum boards, backlog management, user stories, and real-time collaboration, Zoho Sprints elevates sprint management for agile teams. Key Features: User stories and backlog management : - Easily manage project backlogs, create user stories to break down epics into manageable chunks, and plan sprints from anywhere, anytime. Spreadsheet-inspired list view : - Quickly view and update work item details from a clean, spreadsheet-like list view. The list view displays all the relevant information you need in a clutter-free and organized manner. Scrum project management : - Use scrum boards to manage work items across statuses. You can swiftly drag and drop work items on to the kanban board to update their status. Visualize and track board items as categories with swimlanes. Epic and sprint insights : - Manage epics effectively by adding and associating work items to an epic. Move items across epics and sprints without any hassle. Track epic completion percentages based on item count or estimation points. Performance insights : - Track time spent on work items to identify bottlenecks in your agile workflow and get performance insights with velocity charts, as well as burn-up and burn-down graphs. Work item management : - Manage work items efficiently using sub-items, checklists, reminders, tags, attachments, and followers. Record work hours using log hours and timers. Real-time updates : - Post comments and stay informed about everything happening across all projects from the global feed. Plans: Starter - Billed annually: 50 projects | 20 GB storage Elite - Billed monthly or annually: Unlimited projects | 50 GB storage Premier - Billed monthly or annually: Unlimited projects | 100 GB storage - Payment will be charged to your iTunes account upon purchase confirmation. - Subscription auto-renews unless turned off at least 24 hours before the current period ends. - Renewal will be charged to your account within 24 hours before the current period ends. - You can manage the subscription and turn off auto-renewal in Account Settings. - Any unused free trial period will be forfeited upon purchasing a subscription. Privacy Policy and Terms & Conditions: - https://www.zoho.com/privacy.html - https://www.zoho.com/terms.html
Screenshots
Verdict
The clearest difference is in-app purchases: SMS at none against Zoho Sprints's 13. SMS also leads on rating (4.2 vs 4.0). Zoho Sprints's advantage is review sentiment (43% vs 21%) and iOS requirement (15.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Zoho Sprints sells 13 in-app purchases, starting at $9.99 per month. SMS asks for nothing beyond the download.
SMS holds the better App Store score, 4.2 against 4.0. Both are backed by a comparable volume of ratings — 39 and 29 respectively. Written reviews complicate that: 21% of SMS's written reviews are positive against 43% of Zoho Sprints's, so the app with the better star average is not the one people write more warmly about.
SMS ships an update every 5 weeks, Zoho Sprints every 2 months. The most recent releases landed on September 9, 2026 and September 5, 2026 respectively.
| Parameter | SMS | Zoho Sprints |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (39 ratings) — better | 4.0 (29 ratings) |
| Positive reviews | 21.1% of reviews | 42.9% of reviews — better |
| Number of ratings | 39 — better | 29 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 141 MB |
| Age rating | 4+ | 4+ |
| Developer | Screen Magic Mobile Media Inc | Zoho Corporation |
Customer experience
SMS
Zoho Sprints
In-app purchases
SMS
No in-app purchases
Zoho Sprints
- Standard Monthly 10 Users Plan$9.991 Month
- Professional 12 Users Plan$13.991 Month
- Premier 1 User Yearly Plan$60.001 Year
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- Professional 20 Users Plan$61.991 Month
- Premium Monthly 25 Users Plan$79.991 Month
- Premier 2 Users Yearly Plan$120.991 Year
- Premium Monthly 50 Users Plan$154.991 Month
- Premier 3 Users Yearly Plan$180.991 Year
- Elite 10 Users Yearly Plan$300.001 Year
- Premier 5 Users Yearly Plan$300.001 Year
- Elite 20 Users Yearly Plan$600.001 Year
- Premier 10 Users Yearly Plan$600.001 Year
- Elite 25 Users Yearly Plan$749.991 Year








