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SMS-Magic

SMS-Magic

Conversational Messaging

29 ratings
18 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • July 13, 2017
  • May 27, 2026

Developer

Screen Magic Mobile Media Inc
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About

Manage customer interactions and respond to leads and service tickets directly from your smartphone. Communicate via SMS, WhatsApp, and Messenger, and integrate seamlessly with your CRM for real-time context and automation.

✓Real-time lead and query notifications
✓Multi-channel customer conversations (SMS, WhatsApp, Messenger)
✓Customer interaction context identification
✓Automated standard customer interactions
✓End-to-end CRM integration
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What's New in SMS

2.18.4

May 27, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

no notifications

app stopped delivering notifications. 5 stars when it’s fixed. Checked all my settings and even reinstalled not sending any notifications have to check it manually
CJ de SoFloCJ de SoFlo

Response from developer

We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update. For faster solution reach out to us via email on care@screen-magic.com

Not getting notification

I have tried deleting and redownloading and several updates and triple checked that notifications are indeed marked as on.

Have not gotten any notifications from this app and it has been a struggle as I use this for my work tool for texting.
Tom WickTom Wick

This app is terrible

Constant issues not pulling in templates, it’s bad on iOS and even worse on a PC.

It could be so much better. UI/UX is awful. They constantly impact performance of communication with customers. We’ve all seen the red triangle of death, which is just another way for SMS Magic to have your org buy more numbers.

Constantly have to sign back in and out to get things to push through. It’s bad.
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Mark Zuckerburg's MomMark Zuckerburg's Mom

Trash

App is trash doesn’t show you the new messages that you’ve received unless you click on the notification from your Lock Screen.
ndi ribdndi ribd

Unreliable

Undelivered text messages randomly and then never resends the messages once SMS magic decides to work again.
When not receiving inbound texts, the texts that were once sent but not received are lost.
smatheus7smatheus7

Response from developer

We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. We will surely get back to you once we have an update. For faster solution, reach out to us via email on care@screen-magic.com

See 13 more reviews

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FAQ

What is SMS-Magic?

SMS-Magic is a global messaging platform provider for CRM solutions, designed to improve marketing, sales, and service performance through conversational engagement. It helps businesses manage customer interactions and leads efficiently.

Is SMS-Magic free to use?

Yes, the SMS-Magic mobile app is available for free. It is a free application with no in-app purchases or advertisements.

What devices does SMS-Magic support?

SMS-Magic is available on iPhone, iPad, and iPod. It is designed for mobile use across Apple devices.

How often is SMS-Magic updated?

The latest version of SMS-Magic is 2.17.9, last updated on July 25, 2025. Updates ensure the app remains functional and synchronized with CRM platforms.

What CRMs can SMS-Magic integrate with?

SMS-Magic offers end-to-end integration with popular CRMs such as Salesforce, Zoho, and others, ensuring seamless data synchronization.

Can I use SMS-Magic for WhatsApp conversations?

Yes, SMS-Magic allows you to converse with your customers and prospects across SMS, WhatsApp, and Messenger, using both text and rich media.

What is the age rating for SMS-Magic?

SMS-Magic has an age rating of 4+, making it suitable for a wide range of users involved in business communications.

How does SMS-Magic help with sales leads?

SMS-Magic enables you to get notified about and respond to incoming leads in real-time, helping to shrink the sales cycle and attend to prospects in crucial micro-moments.