Comparison

SMS vs Zoho Contracts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMS

Manage customer interactions and respond to leads and service tickets directly from your smartphone. Communicate via SMS, WhatsApp, and Messenger, and integrate seamlessly with your CRM for real-time context and automation.

Highlights
  • Real-time lead and query notifications
  • Multi-channel customer conversations (SMS, WhatsApp, Messenger)
  • Customer interaction context identification
  • Automated standard customer interactions
  • End-to-end CRM integration
Features
Read full description

SMS-Magic Mobile App SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle. Use SMS-Magic Mobile App to: 1. Get notified about and respond to incoming leads and customer queries in real-time 2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media 3. Identify the context of each customer interaction and assign them to relevant team members 4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders 5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others. Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try. Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App. Are you having trouble? Please contact care@sms-magic.com Who is SMS-Magic: SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert. Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.

About

Zoho Contracts

Manage your entire contract lifecycle from creation to termination. This app streamlines legal operations, improves governance, and mitigates business risk with features like obligation tracking and renewal alerts.

Highlights
  • Contract creation and negotiation
  • Obligation tracking and management
  • Renewal and amendment management
  • Centralized contract repository
  • Approval workflow design
  • Dashboard overview
  • Counterparty information management
Read full description

Zoho Contracts is a Contract Lifecycle Management software to create, negotiate, execute contracts, track and fulfill contractual obligations, and manage renewals and amendments on the cloud. Our approach to Contract Lifecycle Management In addition to delivering efficiency in legal operations, a CLM should also facilitate better business outcomes. To be able to achieve this, any CLM should comprehensively address the following aspects of legal operations: Streamlining the entire contract lifecycle Improving governance Mitigating business risk With Zoho Contracts, you can: Manage your entire contract lifecycle from authoring to termination without having to toggle between apps Achieve better control and compliance with features that enable improved governance Gain actionable insights from contract data across your organization Stay risk-proof with the best-in-class obligation management Never miss a renewal opportunity or an obligation with the help of reminder alerts Reduce costs incurred from manual, disconnected contract processes With this mobile companion app of Zoho Contracts, you can: Complete your contract drafts and send them for approval Approve or reject contracts pending your approval Gain a high-level overview of your contracts with a dashboard Track and manage contract obligations Instantly access counterparty information and contracts' summary Feature Highlights of Zoho Contracts Web App: Predefined templates for commonly used contracts and the ability to create custom templates Built-in document editor with real-time collaboration and document assembly capabilities Clause library to ensure language consistency Single central repository for all the contracts across the enterprise Ability to design approval workflows, both sequential and parallel Analytics & Reports to convert contract data into business insights Seamless online negotiation with track changes, review summary, and version comparison features. Integration with eSignature software Zoho Sign, to sign and secure legally binding signatures in minutes Customizable letter templates to enable effortless amendments, renewals, and extensions. Contextual obligation management module within each contract Audit trail to stay on top of all the activities in the CLM Counterparties module to store and manage counterparty information efficiently For more information, visit zoho.com/contracts.

Screenshots

SMS4 screens
Zoho Contracts4 screens

Verdict

The call

The clearest difference is rating: SMS at 4.2 against Zoho Contracts's 1.8. SMS also leads on review sentiment (21% vs 0%) and ratings volume (39 vs 4). Zoho Contracts's advantage is iOS requirement (14.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SMS holds the better App Store score, 4.2 against 1.8. That said, the two scores are not equally well evidenced: SMS has 39 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 21% of SMS's written reviews are positive against 0% of Zoho Contracts's.

UpkeepUpdate frequency

SMS ships an update every 5 weeks, Zoho Contracts every 2 months. The most recent releases landed on September 9, 2026 and June 1, 2026 respectively.

Scorecard4 real differences · 6 level
SMS versus Zoho Contracts: the parameters behind the verdict, then further details
ParameterSMSZoho Contracts
PriceFreeFree
Rating4.2 (39 ratings) — better1.8 (4 ratings)
Positive reviews21.1% of reviews — better0.0% of reviews
Number of ratings39 — better4
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.014.0 — better
Further details — not scored
Size58 MB36 MB
Age rating4+4+
DeveloperScreen Magic Mobile Media IncZoho Corporation

Customer experience

SMS

All ratings39 ratings
Positive76.9%
Neutral5.1%
Negative17.9%
Written reviews19 reviews
Positive21.1%
Neutral21.1%
Negative57.9%

Zoho Contracts

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

SMS

No in-app purchases

None

Zoho Contracts

No in-app purchases

Questions

Is SMS free?
SMS is free to download, with no in-app purchases.
Is Zoho Contracts free?
Zoho Contracts is free to download, with no in-app purchases.
Which has better reviews, SMS or Zoho Contracts?
SMS is rated higher. SMS averages 4.2 out of 5 from 39 ratings, while Zoho Contracts averages 1.8 from 4 ratings.
Do SMS or Zoho Contracts have ads?
Neither SMS nor Zoho Contracts shows ads.
Which is updated more often, SMS or Zoho Contracts?
SMS ships an update every 5 weeks, and Zoho Contracts every 2 months. Most recently, SMS was updated on September 9, 2026 and Zoho Contracts on June 1, 2026.

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