Comparison

SMS vs Unytalk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMS

Manage customer interactions and respond to leads and service tickets directly from your smartphone. Communicate via SMS, WhatsApp, and Messenger, and integrate seamlessly with your CRM for real-time context and automation.

Highlights
  • Real-time lead and query notifications
  • Multi-channel customer conversations (SMS, WhatsApp, Messenger)
  • Customer interaction context identification
  • Automated standard customer interactions
  • End-to-end CRM integration
Features
Read full description

SMS-Magic Mobile App SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle. Use SMS-Magic Mobile App to: 1. Get notified about and respond to incoming leads and customer queries in real-time 2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media 3. Identify the context of each customer interaction and assign them to relevant team members 4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders 5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others. Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try. Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App. Are you having trouble? Please contact care@sms-magic.com Who is SMS-Magic: SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert. Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.

About

Unytalk

Read full description

Unytalk revolutionizes customer communication with its mobile app. It enhances real-time conversations through live chat, file-sharing, and collaboration features. This feature-rich app boosts customer satisfaction, conversions, and sales. Effortlessly share files, ensuring secure and seamless exchange of documents, images, and resources within chats. Customize the app's interface to reflect your brand identity by tailoring design, color schemes, and user interface. Stand out from competitors and make a lasting impression. Elevate customer support with Unytalk's mobile app, experiencing seamless communication, personalized interactions, and delighted customers. The Unytalk native app is in beta and available by invitation only. Request access through our website.

Screenshots

SMS4 screens
Unytalk4 screens

Verdict

The call

The clearest difference is device support: SMS at 2 against Unytalk's —. Unytalk's advantage is iOS requirement (13.0 vs 17.0). On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard2 real differences · 8 level
SMS versus Unytalk: the parameters behind the verdict, then further details
ParameterSMSUnytalk
PriceFreeFree
Rating4.2 (39 ratings) — better—
Positive reviews21.1% of reviews—
Number of ratings39 — better—
Update frequencyEvery 5 weeks—
AdsNo—
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — better—
Requires iOS17.013.0 — better
Further details — not scored
Size58 MB30 MB
Age rating4+4+
DeveloperScreen Magic Mobile Media IncUnytalk Inc

In-app purchases

None

SMS

No in-app purchases

None

Unytalk

No in-app purchases

Questions

Is SMS free?
SMS is free to download, with no in-app purchases.
Is Unytalk free?
Unytalk is free to download, with no in-app purchases.

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