Smartsupp vs Kommunicate Support Desk

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime. Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate agent app, you can: Manage customer conversation from anywhere: Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go. Manage group chats: Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere. Search and initiate conversations: Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team. Quick Replies: Use Quick Replies to instantly reply for common queries from your directory of canned responses. Take over from bot: Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff. User information section: Now you can see all the user information available in the Kommunicate webapp in your iOS app as well. Conversation sharing and universal links: Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.