Comparison

Smartsupp vs Alora Suite

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsupp

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

Highlights
  • AI chat assistants
  • Unified chat inbox
  • Automated messages & chatbots
  • Lead generation tools
  • Performance reports
  • Customer satisfaction insights
Features
Read full description

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Alora Suite

Streamline business communications with a unified platform for SMS, voice calls, e-faxes, and contact management. Operate smarter and more efficiently with a mobile-first experience designed for modern workplaces.

Highlights
  • Business SMS with media attachments
  • E-fax sending and receiving
  • Voice call history and monitoring
  • Integrated contact management
  • Multiple business number support
  • Dark and light mode options
Read full description

Alora Suite is a business-grade app that unifies SMS, Voice, E-faxing, and contact management in one powerful, mobile-first experience. Alora Suite eliminates the need for switching between multiple apps. It’s more than just a communication tool; it’s a complete solution for businesses looking to operate smarter, faster, and more efficiently in the modern workplace. Perfect for IT providers, parking services, medical offices, or legal teams, Alora Suite allows you to communicate with clients and colleagues using dedicated service numbers from one clean interface. Key Features: Business SMS - Send and receive messages - Attach media and documents - Filter by number for easy tracking E-Fax (Send/Receive PDFs) - Browse incoming and outgoing fax history - Attach PDFs and send directly from your phone - Simple, tap-to-send interface Voice - View Call History - Instantly dial contacts from the app - View Active devices connected - Monitor live calls Contact Management - View all saved contacts - Call, message, or email directly from contact detail view Dark & Light Mode Toggle - Choose a theme that works best for your eyes Multiple Number Management - Switch between business lines - See which number is used for each conversation or fax Permissions Storage – For sending/receiving PDFs Notification - To ensure you don't miss any critical updates

Screenshots

Smartsupp4 screens
Alora Suite4 screens

Verdict

The call

The clearest difference is rating: Smartsupp at 4.1 against Alora Suite's 3.0. Smartsupp also leads on ratings volume (142 vs 2). Alora Suite's advantage is in-app purchases (none vs 12). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Alora Suite asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Smartsupp holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: Smartsupp has 142 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of Smartsupp's written reviews are positive against 50% of Alora Suite's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Smartsupp versus Alora Suite: the parameters behind the verdict, then further details
ParameterSmartsuppAlora Suite
PriceFreeFree
Rating4.1 (142 ratings) — better3.0 (2 ratings)
Positive reviews51.4% of reviews — better50.0% of reviews
Number of ratings142 — better2
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size60 MB52 MB
Age rating4+4+
DeveloperSmartsupp.com, s.r.o.SineriS

Customer experience

Smartsupp

All ratings143 ratings
Positive74.8%
Neutral4.9%
Negative20.3%
Written reviews111 reviews
Positive51.4%
Neutral3.6%
Negative45.0%

Alora Suite

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Smartsupp

Reported bugs

10 issues
  • App crashes on startup
  • Cannot log in
  • Chat not working
  • Messages not received
  • Notifications not working
Show 5 more
  • App freezes
  • App closes automatically
  • Error 404 on login
  • Connection failures
  • Inconsistent notifications

Requested features

7 requests
  • Allow writing messages when customer is offline
  • Option to set status to offline
  • Red badge for unread messages
  • Repeat notifications for new chats
  • Pre-chat options
Show 2 more
  • Dark mode
  • macOS application

Alora Suite

Not enough reviews yet to summarise bugs or requests.

In-app purchases

11 purchases

Smartsupp

Subscriptions11
  • Standard Package Monthly$17.991 Month
  • Standard Package Monthly$30.991 Month
  • Standard Package Monthly$34.991 Month
Show 8 more
  • Pro Package Monthly$36.901 Month
  • Standard Package Monthly$59.991 Month
  • Pro Package Monthly2 variants$72.991 Month
  • Standard Package Annual$144.991 Year
  • Standard Package Annual$259.001 Year
  • Standard Package Annual$284.991 Year
  • Pro Package Annual$349.001 Year
  • Pro Package Annual$699.991 Year
None

Alora Suite

No in-app purchases

Questions

Is Smartsupp free?
Smartsupp is free to download, with in-app purchases available.
Is Alora Suite free?
Alora Suite is free to download, with no in-app purchases.
Which has better reviews, Smartsupp or Alora Suite?
Smartsupp is rated higher. Smartsupp averages 4.1 out of 5 from 142 ratings, while Alora Suite averages 3.0 from 2 ratings.
Do Smartsupp or Alora Suite have ads?
Neither Smartsupp nor Alora Suite shows ads.
Which is updated more often, Smartsupp or Alora Suite?
Smartsupp ships an update monthly, and Alora Suite monthly. Most recently, Smartsupp was updated on October 26, 2026 and Alora Suite on October 24, 2026.

Other comparisons