Comparison

Smartsupp vs ZohChat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsupp

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

Highlights
  • AI chat assistants
  • Unified chat inbox
  • Automated messages & chatbots
  • Lead generation tools
  • Performance reports
  • Customer satisfaction insights
Features
Read full description

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

ZohChat

Features
Read full description

ZohChat is the ultimate live chat companion for website owners, sales teams, and support agents. Never miss a potential lead or customer question again, even when you are away from your desk. With the ZohChat mobile app, you can manage your website conversations directly from your iPhone or iPad, providing lightning-fast customer service and building better relationships with your visitors. Key Features: - Real-Time Messaging: Chat with your website visitors instantly from anywhere. - Push Notifications: Get alerted the second a new visitor starts a chat or replies to a message. - Visitor Insights: See who is on your website, what pages they are browsing, and their chat history to provide personalized support. - Seamless Syncing: Conversations instantly sync between your mobile app and the web dashboard.

Screenshots

Smartsupp4 screens
ZohChat4 screens

Verdict

The call

The clearest difference is in-app purchases: ZohChat at none against Smartsupp's 12. On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. ZohChat asks for nothing beyond the download.

UpkeepUpdate frequency

Smartsupp ships an update monthly, ZohChat every 2 weeks. The most recent releases landed on September 22, 2026 and September 4, 2026 respectively.

Scorecard1 real difference · 9 level
Smartsupp versus ZohChat: the parameters behind the verdict, then further details
ParameterSmartsuppZohChat
PriceFreeFree
Rating4.1 (143 ratings) — better—
Positive reviews50.9% of reviews—
Number of ratings143 — better—
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.6
Further details — not scored
Size60 MB6 MB
Age rating4+4+
DeveloperSmartsupp.com, s.r.o.MYKROFT LIMITED

Bugs and requests

Smartsupp

Reported bugs

10 issues
  • App crashes on startup
  • Cannot log in
  • Chat not working
  • Messages not received
  • Notifications not working
Show 5 more
  • App freezes
  • App closes automatically
  • Error 404 on login
  • Connection failures
  • Inconsistent notifications

Requested features

7 requests
  • Allow writing messages when customer is offline
  • Option to set status to offline
  • Red badge for unread messages
  • Repeat notifications for new chats
  • Pre-chat options
Show 2 more
  • Dark mode
  • macOS application

ZohChat

Not enough reviews yet to summarise bugs or requests.

In-app purchases

11 purchases

Smartsupp

Subscriptions11
  • Standard Package Monthly$17.991 Month
  • Standard Package Monthly$30.991 Month
  • Standard Package Monthly$34.991 Month
Show 8 more
  • Pro Package Monthly$36.901 Month
  • Standard Package Monthly$59.991 Month
  • Pro Package Monthly2 variants$72.991 Month
  • Standard Package Annual$144.991 Year
  • Standard Package Annual$259.001 Year
  • Standard Package Annual$284.991 Year
  • Pro Package Annual$349.001 Year
  • Pro Package Annual$699.991 Year
None

ZohChat

No in-app purchases

Questions

Is Smartsupp free?
Smartsupp is free to download, with in-app purchases available.
Is ZohChat free?
ZohChat is free to download, with no in-app purchases.
Do Smartsupp or ZohChat have ads?
Neither Smartsupp nor ZohChat shows ads.
Which is updated more often, Smartsupp or ZohChat?
Smartsupp ships an update monthly, and ZohChat every 2 weeks. Most recently, Smartsupp was updated on September 22, 2026 and ZohChat on September 4, 2026.

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