Comparison

Smartsupp vs Linquo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsupp

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

Highlights
  • AI chat assistants
  • Unified chat inbox
  • Automated messages & chatbots
  • Lead generation tools
  • Performance reports
  • Customer satisfaction insights
Features
Read full description

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

Linquo

This platform provides real-time live chat and customer support directly from your mobile device. Respond to customer inquiries instantly, manage conversations, and collaborate with your team from anywhere.

Highlights
  • Real-time inbox with unread counts
  • Instant replies and quick responses
  • Automatic translation for customer conversations
  • Chat-to-ticket conversion with status assignment
  • Customer context with location and device details
  • Team chat assignment and collaboration
  • Push notifications for new messages
Features
Read full description

Linquo is the live chat and customer support platform that lets your whole team talk to customers in real time, now in your pocket. The Linquo app puts your support inbox on your phone so you can reply the moment a visitor messages, wherever you are. Never miss a conversation when you step away from your desk. WHAT YOU CAN DO • Real-time inbox — see every conversation as it arrives, with unread counts and urgent flags • Reply in seconds — send messages, internal notes, and saved quick replies • Auto-translate — type in your language and Linquo translates it into the customer's • Tickets — turn chats into tickets and set status, type, and assignee • Customer context — location, device, language, pages visited, and tags at a glance • Assign & collaborate — take over a chat or assign it to the right teammate • Push notifications — get alerted instantly and jump straight into the conversation • Attachments & tags — share images and organize chats with colored tags • Customize your widget — colors, launcher, welcome message, pre-chat form, working hours, and more • AI agent — manage your AI's knowledge, persona, and human handoff • Light & dark mode Linquo is free live chat support for every business. Install the app, sign in to your workspace, and start helping customers from anywhere. Note: A Linquo account is required to use this app.

Screenshots

Smartsupp4 screens
Linquo4 screens

Verdict

The call

The clearest difference is rating: Linquo at 5.0 against Smartsupp's 4.1. Linquo also leads on in-app purchases (none vs 12). Smartsupp's advantage is ratings volume (142 vs 1). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Linquo asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Linquo holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 142 ratings behind it against 1, so its average is the more settled of the two.

Scorecard4 real differences · 6 level
Smartsupp versus Linquo: the parameters behind the verdict, then further details
ParameterSmartsuppLinquo
PriceFreeFree
Rating4.1 (142 ratings)5.0 (1 ratings) — better
Positive reviews51.4% of reviews—
Number of ratings142 — better1
Update frequencyMonthly—
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size60 MB30 MB
Age rating4+4+
DeveloperSmartsupp.com, s.r.o.Md Momen Sarker

Customer experience

Smartsupp

All ratings143 ratings
Positive74.8%
Neutral4.9%
Negative20.3%
Written reviews111 reviews
Positive51.4%
Neutral3.6%
Negative45.0%

Linquo

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Smartsupp

Reported bugs

10 issues
  • App crashes on startup
  • Cannot log in
  • Chat not working
  • Messages not received
  • Notifications not working
Show 5 more
  • App freezes
  • App closes automatically
  • Error 404 on login
  • Connection failures
  • Inconsistent notifications

Requested features

7 requests
  • Allow writing messages when customer is offline
  • Option to set status to offline
  • Red badge for unread messages
  • Repeat notifications for new chats
  • Pre-chat options
Show 2 more
  • Dark mode
  • macOS application

Linquo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

11 purchases

Smartsupp

Subscriptions11
  • Standard Package Monthly$17.991 Month
  • Standard Package Monthly$30.991 Month
  • Standard Package Monthly$34.991 Month
Show 8 more
  • Pro Package Monthly$36.901 Month
  • Standard Package Monthly$59.991 Month
  • Pro Package Monthly2 variants$72.991 Month
  • Standard Package Annual$144.991 Year
  • Standard Package Annual$259.001 Year
  • Standard Package Annual$284.991 Year
  • Pro Package Annual$349.001 Year
  • Pro Package Annual$699.991 Year
None

Linquo

No in-app purchases

Questions

Is Smartsupp free?
Smartsupp is free to download, with in-app purchases available.
Is Linquo free?
Linquo is free to download, with no in-app purchases.
Which has better reviews, Smartsupp or Linquo?
Linquo is rated higher. Smartsupp averages 4.1 out of 5 from 142 ratings, while Linquo averages 5.0 from 1 ratings.
Do Smartsupp or Linquo have ads?
Neither Smartsupp nor Linquo shows ads.

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