Comparison

CBP ROAM vs Wave Providers

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CBP ROAM

This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.

Highlights
  • Online arrival reporting
  • Create trip details
  • Add travelers
  • Specify mode of travel
  • Report location
  • Video inspection eligibility
  • Push notifications for video chat
Features
Read full description

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection. Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance. Create a trip by adding travelers, your mode of travel, your location, and contact information. After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

About

Wave Providers

This app connects boat owners with certified marine service providers for on-demand maintenance and repairs. Owners can schedule services, track technicians, and manage payments, while providers can accept jobs and manage their schedules.

Highlights
  • On-demand boat maintenance marketplace
  • Connects owners with certified technicians
  • Schedule routine maintenance and repairs
  • Same-day service requests
  • Integrated calendar and GPS tracking
  • Instant messaging and payment wallet
  • Rate and review service providers
Read full description

Wave: Your On-Demand Boat Maintenance Marketplace Tired of the hassle of scheduling boat/yacht maintenance? Say hello to Wave, your go-to app for seamless, on-demand boat and yacht maintenance services. Whether you're a boat owner or a boat service provider, Wave is the one-stop solution as it connects boat owners with certified boat maintenance specialists at the tap of a button. Your Boat Deserves the Best. Download Wave Today! FOR BOAT OWNERS: • Instant Access to Top-Notch Marine Services • Schedule routine maintenance, hull cleaning, and repairs with just a few clicks. • Integrated calendar, GPS tracking, order history, instant messaging, and payment wallet • Need help while on the water? Request same-day service and get back to sailing • Choose from a range of boat services: cleaning, detailing, electronics installation, and more. • Rate and review boat service technicians after each job Download Wave now and Set Sail with Confidence! FOR SERVICE PROVIDERS: • Save Your Time and Maximize Your Earnings • Accept orders seamlessly • Manage your schedule with the integrated calendar • Track service location with GPS • Keep records with order history • Communicate instantly with customers via instant messaging • Manage payments effortlessly with the integrated wallet Download Wave Now and Streamline Your Boat Services! WHY CHOOSE WAVE APP? Wave is the ultimate solution for both boat owners and service providers: • Effortless Booking • Comprehensive Boat Maintenance Services • Get service where you need it—no more hauling your boat around • Manage multiple boats under one owner profile • No hidden costs • Secure Payments • Feedback Matters Download Wave App and Say Goodbye to endless calls for quotes and availability.

Screenshots

CBP ROAM4 screens
Wave Providers4 screens

Verdict

The call

The clearest difference is review sentiment: Wave Providers at 75% against CBP ROAM's 27%. Wave Providers also leads on rating (5.0 vs 3.3). CBP ROAM's advantage is ratings volume (125 vs 29) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Wave Providers holds the better App Store score, 5.0 against 3.3. Both are backed by a comparable volume of ratings — 125 and 29 respectively. Written reviews point the same way: 27% of CBP ROAM's written reviews are positive against 75% of Wave Providers's.

UpkeepUpdate frequency

CBP ROAM ships an update every 3 weeks, Wave Providers monthly. The most recent releases landed on October 14, 2026 and October 12, 2026 respectively.

Scorecard5 real differences · 5 level
CBP ROAM versus Wave Providers: the parameters behind the verdict, then further details
ParameterCBP ROAMWave Providers
PriceFreeFree
Rating3.3 (125 ratings)5.0 (29 ratings) — better
Positive reviews26.5% of reviews75.0% of reviews — better
Number of ratings125 — better29
Update frequencyEvery 3 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.2 — better17.6
Further details — not scored
Size291 MB31 MB
Age rating4+4+
DeveloperUS Customs and Border ProtectionTekin Software, LLC.

Customer experience

CBP ROAM

All ratings125 ratings
Positive56.8%
Neutral4.8%
Negative38.4%
Written reviews49 reviews
Positive26.5%
Neutral4.1%
Negative69.4%

Wave Providers

All ratings29 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

CBP ROAM

Reported bugs

34 issues
  • App crashes after update
  • App will not open
  • App crashes within one second of opening
  • App closes immediately after opening
  • App not letting user login
Show 29 more
  • App crashes when trying to enter a change of port of call
  • One-time verification codes never worked
  • Latest update fails to submit arrivals
  • Update forces user to update, causing crash after login
  • App keeps sending user to the same place despite logging in
  • Waiting for agent for over two days
  • App says waiting, cannot cancel or navigate
  • Unable to report 'port of call'
  • Port of call button missing
  • Latest update dumps previously configured travelers and vessels
  • No account info comes over when adding app to new device
  • Updated version on App Store downloads incomplete or old version
  • No copy-and-paste for phone numbers or other info
  • No ability to change traveler info after initial edit
  • Cannot paste existing passport photo
  • Tedious manual entry of numbers
  • Authentication failed on own phone, but works on others'
  • Facial recognition takes multiple tries
  • Stuck on login screen, does not advance to verification code
  • Switching apps for PIN code results in blank screen on return
  • App quits when editing or manually entering a traveler
  • Cannot find support for security key setup
  • Stuck in a loop requiring backup authentication setup
  • Won't go past the accept button
  • New update no longer works, fails to open
  • App won't load
  • Gets frozen on a screen
  • Misspelled 'Received' on Video Chat info page
  • App crashes when trip page is displayed

Requested features

11 requests
  • Add port of call button
  • Allow letters in flight number
  • Allow copy-paste for numbers
  • Allow sharing travelers between users
  • Add more instructions for numbers needed
Show 6 more
  • Allow submission and approval prior to US waters entry
  • Allow users to remain logged in
  • Use fingerprint recognition for login
  • Consider alternatives to Zoom for video calls
  • Add Spanish language support (already present, but caused bugs)
  • Invite users to TestFlight beta program

Wave Providers

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CBP ROAM

No in-app purchases

None

Wave Providers

No in-app purchases

Questions

Is CBP ROAM free?
CBP ROAM is free to download, with no in-app purchases.
Is Wave Providers free?
Wave Providers is free to download, with no in-app purchases.
Which has better reviews, CBP ROAM or Wave Providers?
Wave Providers is rated higher. CBP ROAM averages 3.3 out of 5 from 125 ratings, while Wave Providers averages 5.0 from 29 ratings.
Do CBP ROAM or Wave Providers have ads?
Neither CBP ROAM nor Wave Providers shows ads.
Which is updated more often, CBP ROAM or Wave Providers?
CBP ROAM ships an update every 3 weeks, and Wave Providers monthly. Most recently, CBP ROAM was updated on October 14, 2026 and Wave Providers on October 12, 2026.

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