CBP ROAM vs Wave Providers
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBP ROAM
This app allows pleasure boaters and eligible travelers arriving at remote locations to report their arrival online. It facilitates trip creation and may offer video inspections with a CBP Officer for eligible users.
- Online arrival reporting
- Create trip details
- Add travelers
- Specify mode of travel
- Report location
- Video inspection eligibility
- Push notifications for video chat
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The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection. Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance. Create a trip by adding travelers, your mode of travel, your location, and contact information. After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
Wave Providers
This app connects boat owners with certified marine service providers for on-demand maintenance and repairs. Owners can schedule services, track technicians, and manage payments, while providers can accept jobs and manage their schedules.
- On-demand boat maintenance marketplace
- Connects owners with certified technicians
- Schedule routine maintenance and repairs
- Same-day service requests
- Integrated calendar and GPS tracking
- Instant messaging and payment wallet
- Rate and review service providers
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Wave: Your On-Demand Boat Maintenance Marketplace Tired of the hassle of scheduling boat/yacht maintenance? Say hello to Wave, your go-to app for seamless, on-demand boat and yacht maintenance services. Whether you're a boat owner or a boat service provider, Wave is the one-stop solution as it connects boat owners with certified boat maintenance specialists at the tap of a button. Your Boat Deserves the Best. Download Wave Today! FOR BOAT OWNERS: • Instant Access to Top-Notch Marine Services • Schedule routine maintenance, hull cleaning, and repairs with just a few clicks. • Integrated calendar, GPS tracking, order history, instant messaging, and payment wallet • Need help while on the water? Request same-day service and get back to sailing • Choose from a range of boat services: cleaning, detailing, electronics installation, and more. • Rate and review boat service technicians after each job Download Wave now and Set Sail with Confidence! FOR SERVICE PROVIDERS: • Save Your Time and Maximize Your Earnings • Accept orders seamlessly • Manage your schedule with the integrated calendar • Track service location with GPS • Keep records with order history • Communicate instantly with customers via instant messaging • Manage payments effortlessly with the integrated wallet Download Wave Now and Streamline Your Boat Services! WHY CHOOSE WAVE APP? Wave is the ultimate solution for both boat owners and service providers: • Effortless Booking • Comprehensive Boat Maintenance Services • Get service where you need it—no more hauling your boat around • Manage multiple boats under one owner profile • No hidden costs • Secure Payments • Feedback Matters Download Wave App and Say Goodbye to endless calls for quotes and availability.
Screenshots
Verdict
The clearest difference is review sentiment: Wave Providers at 75% against CBP ROAM's 27%. Wave Providers also leads on rating (5.0 vs 3.3). CBP ROAM's advantage is ratings volume (125 vs 29) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Wave Providers holds the better App Store score, 5.0 against 3.3. Both are backed by a comparable volume of ratings — 125 and 29 respectively. Written reviews point the same way: 27% of CBP ROAM's written reviews are positive against 75% of Wave Providers's.
CBP ROAM ships an update every 3 weeks, Wave Providers monthly. The most recent releases landed on October 14, 2026 and October 12, 2026 respectively.
| Parameter | CBP ROAM | Wave Providers |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (125 ratings) | 5.0 (29 ratings) — better |
| Positive reviews | 26.5% of reviews | 75.0% of reviews — better |
| Number of ratings | 125 — better | 29 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.2 — better | 17.6 |
| Further details — not scored | ||
| Size | 291 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | US Customs and Border Protection | Tekin Software, LLC. |
Customer experience
CBP ROAM
Wave Providers
Bugs and requests
CBP ROAM
Reported bugs
34 issues- App crashes after update
- App will not open
- App crashes within one second of opening
- App closes immediately after opening
- App not letting user login
Show 29 moreShow fewer
- App crashes when trying to enter a change of port of call
- One-time verification codes never worked
- Latest update fails to submit arrivals
- Update forces user to update, causing crash after login
- App keeps sending user to the same place despite logging in
- Waiting for agent for over two days
- App says waiting, cannot cancel or navigate
- Unable to report 'port of call'
- Port of call button missing
- Latest update dumps previously configured travelers and vessels
- No account info comes over when adding app to new device
- Updated version on App Store downloads incomplete or old version
- No copy-and-paste for phone numbers or other info
- No ability to change traveler info after initial edit
- Cannot paste existing passport photo
- Tedious manual entry of numbers
- Authentication failed on own phone, but works on others'
- Facial recognition takes multiple tries
- Stuck on login screen, does not advance to verification code
- Switching apps for PIN code results in blank screen on return
- App quits when editing or manually entering a traveler
- Cannot find support for security key setup
- Stuck in a loop requiring backup authentication setup
- Won't go past the accept button
- New update no longer works, fails to open
- App won't load
- Gets frozen on a screen
- Misspelled 'Received' on Video Chat info page
- App crashes when trip page is displayed
Requested features
11 requests- Add port of call button
- Allow letters in flight number
- Allow copy-paste for numbers
- Allow sharing travelers between users
- Add more instructions for numbers needed
Show 6 moreShow fewer
- Allow submission and approval prior to US waters entry
- Allow users to remain logged in
- Use fingerprint recognition for login
- Consider alternatives to Zoom for video calls
- Add Spanish language support (already present, but caused bugs)
- Invite users to TestFlight beta program
Wave Providers
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CBP ROAM
No in-app purchases
Wave Providers
No in-app purchases








