Appalachian Power vs NIPSCO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Appalachian Power
Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.
- Report power outages
- Check outage status
- View and pay bills
- Manage account details
- Compare energy usage
- Set up billing alerts
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Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
NIPSCO
Manage your utility account with ease. View bills, track energy usage, report outages, and make payments from anywhere. Enroll in convenient programs like AutoPay and Budget Plan to simplify your service.
- View and pay bills
- Track energy usage
- Report and manage outages
- Enroll in payment programs
- Manage multiple accounts
- Secure login with biometrics
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We want to make things easier for YOU! Convenience. Control. Choice. Download the free NIPSCO Mobile App today and customize your account so it’s perfect for YOU. Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. From anywhere, at any time! Features include: OUTAGE INFORMATION • See and report power outages • Manage outage alert settings ACCOUNT MANAGEMENT • Pay bills and view payment history • Start, stop or move your natural gas and/or electric service • View payment history • Enroll in our billing and payment programs like AutoPay, Budget Plan and Paperless Billing USAGE INFORMATION • See your energy usage history • Compare your month-over-month usage CONVENIENCE • Download a PDF of your bill • Manage multiple accounts from within the app • Easily log in with Touch ID®/Face ID®
Screenshots
Verdict
The clearest difference is rating: NIPSCO at 4.8 against Appalachian Power's 2.8. NIPSCO also leads on ratings volume (26K vs 148) and review sentiment (31% vs 20%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NIPSCO holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: NIPSCO has 26K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 20% of Appalachian Power's written reviews are positive against 31% of NIPSCO's.
Appalachian Power ships an update monthly, NIPSCO every 2 months. The most recent releases landed on August 31, 2026 and September 24, 2026 respectively.
| Parameter | Appalachian Power | NIPSCO |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (148 ratings) | 4.8 (26K ratings) — better |
| Positive reviews | 19.6% of reviews | 31.3% of reviews — better |
| Number of ratings | 148 | 26K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | American Electric Power | Smart Energy Systems LLC |
Customer experience
Appalachian Power
NIPSCO
Bugs and requests
Appalachian Power
Not enough reviews yet to summarise bugs or requests.
NIPSCO
Reported bugs
3 issues- Frequent app crashes
- Incorrect due date shown
- Bank account info disappearing
Requested features
4 requests- Allow payments before due date
- Add outage reporting
- Improve password reset process
- Provide billing statement download
In-app purchases
Appalachian Power
No in-app purchases
NIPSCO
No in-app purchases
Questions
Is Appalachian Power free?
Is NIPSCO free?
Which has better reviews, Appalachian Power or NIPSCO?
Do Appalachian Power or NIPSCO have ads?
Which is updated more often, Appalachian Power or NIPSCO?
Other comparisons
