Storage Genie vs Hele
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Storage Genie
This app offers a convenient way to access your self-storage unit without needing to interact with your phone. It allows for hands-free entry, easy rent payments, and direct communication with your facility. Find nearby storage locations and track your activity logs.
- Hands-free gate and door access
- In-app rent payments
- Direct facility communication
- Activity log tracking
- Self-storage facility search
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Storage Genie brings a new level of convenience to your self storage experience by granting you seamless, hands-free access to your facility. Simply drive up to the gate, and it will open like magic! No need to remove your phone from your pocket or search for an app. Simplify your self storage experience with Storage Genie. Download now and enjoy the magic! Key App Features: • Hands-Free Access: Enter and exit the property, open doors, gates, or elevators without touching your phone (enable location services in settings for this feature). • Easy Payments: Conveniently pay your self storage rent directly from your mobile device. • Facility Communication: Effortlessly call or email your self storage facility. • Activity Tracking: View your activity logs for your self storage property. • Facility Search: Locate nearby self storage facilities with ease. *Available at select self storage facilities, contact your facility to learn more.
Hele
Earn and redeem reward points on qualifying purchases, including fuel, at participating locations. Points can be used like cash back for desired rewards, and users also receive exclusive discounts and freebies.
- Earn reward points on purchases
- Redeem points like cash back
- Get discounts and freebies
- Points earned on fuel purchases
- Easy to join and use
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At Hele Rewards, we value our customers, so we want to reward YOU for shopping with us! Hele Rewards are easy to get and spend. You’ll earn rewards points on qualifying purchases including fuel! Points can be spent just like cash back at Hele locations for the rewards you want when you want them. Each point = $0.01* That’s it, you’re in! In addition to points, you will also earn discounts and freebies. *Points cannot be redeemed for cash. Other exclusions may apply. See cashier for details.
Screenshots
Verdict
The clearest difference is rating: Storage Genie at 4.7 against Hele's 2.7. Storage Genie also leads on update cadence (every 4 weeks vs every 17 months) and ratings volume (3.6K vs 24). Hele's advantage is iOS requirement (10.0 vs 15.1). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Storage Genie holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Storage Genie has 3.6K ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 23% of Storage Genie's written reviews are positive against 21% of Hele's.
Storage Genie ships an update every 4 weeks, Hele every 17 months. The most recent releases landed on October 20, 2026 and October 6, 2026 respectively.
| Parameter | Storage Genie | Hele |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3.6K ratings) — better | 2.7 (24 ratings) |
| Positive reviews | 23.0% of reviews — better | 21.4% of reviews |
| Number of ratings | 3.6K — better | 24 |
| Update frequency | Every 4 weeks — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 10.0 — better |
| Further details — not scored | ||
| Size | 50 MB | 81 MB |
| Age rating | 4+ | 17+ |
| Developer | OpenTech | KickBack Points, L.L.C. |
Customer experience
Storage Genie
Hele
Bugs and requests
Storage Genie
Reported bugs
14 issues- App crashes on 'loading your data' screen
- Settings and saved codes erased after updates
- Keypad missing asterisk (*) and pound (#) symbols
- Keyboard won't pop up for text input
- Auto open feature not functioning with location permissions
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- App fails to recognize nearby keypads
- Bluetooth connectivity issues
- Access denied despite correct codes
- iPhone 15 compatibility issues
- Facility information not saving after entry
- Search function returns excessive results without filtering
- App stalls when locating facilities
- Gate shows as opened but remains closed
- Location tracking notification excessive (137 times in 3 days)
Requested features
8 requests- Better facility search functionality
- Improved navigation and maps integration
- More intuitive save button (not floppy disk icon)
- Support for special characters (* and #) in passcodes
- Location permission set to 'while using app' instead of 'always'
Show 3 moreShow fewer
- Faster auto-open feature
- Activity report access
- Better keyboard functionality for code entry
Hele
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Storage Genie
No in-app purchases
Hele
No in-app purchases
