Comparison

Excellus BCBS vs Onondaga Physical Therapy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Excellus BCBS

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

Highlights
  • View and order member cards
  • Track deductibles and out-of-pocket spending
  • Check coverage details
  • Find doctors, urgent care, and hospitals
  • Go paperless
  • View and filter claims
Features
Read full description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.

About

Onondaga Physical Therapy

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with awards, and integrate with your iPhone's Health app for activity monitoring. Supports multiple languages and appointment booking.

Highlights
  • Personalized Home Exercise Program
  • HD Instructional Videos
  • Secure Provider Messaging
  • Progress Tracking with Awards
  • iPhone Health App Integration
  • Multi-language Support
Features
Read full description

Welcome to the Onondaga Physical Therapy App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Onondaga Physical Therapy provider. As you complete your exercises, we'll give you trophies and medals to celebrate your progress! On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be an Onondaga Physical Therapy patient to gain access. This app integrates with your iPhone's Health app to read daily step count data allowing your provider to monitor your activity.

Screenshots

Excellus BCBS4 screens
Onondaga Physical Therapy4 screens

Verdict

The call

The clearest difference is ratings volume: Excellus BCBS at 2K against Onondaga Physical Therapy's 9. Onondaga Physical Therapy's advantage is device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for Excellus BCBS against 4.4 for Onondaga Physical Therapy. That said, the two scores are not equally well evidenced: Excellus BCBS has 2K ratings behind it against 9, so its average is the more settled of the two.

UpkeepUpdate frequency

Excellus BCBS ships an update monthly, Onondaga Physical Therapy every 2 months. The most recent releases landed on October 29, 2026 and October 20, 2026 respectively.

Scorecard2 real differences · 8 level
Excellus BCBS versus Onondaga Physical Therapy: the parameters behind the verdict, then further details
ParameterExcellus BCBSOnondaga Physical Therapy
PriceFreeFree
Rating4.4 (2K ratings) — better4.4 (9 ratings)
Positive reviews13.7% of reviews—
Number of ratings2K — better9
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size43 MB43 MB
Age rating4+12+
DeveloperExcellus Health Plan, Inc.Onondaga Physical Therapy, LLC

Customer experience

Excellus BCBS

All ratings1,846 ratings
Positive86.3%
Neutral3.0%
Negative10.7%
Written reviews102 reviews
Positive13.7%
Neutral4.9%
Negative81.4%

Onondaga Physical Therapy

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%

Bugs and requests

Excellus BCBS

Reported bugs

4 issues
  • Login verification code not received
  • Member card information not loading
  • Keyboard blocking UI elements
  • Incompatibility with newer devices

Requested features

3 requests
  • Itemized billing information
  • Improved dental coverage visibility
  • Seamless login and account management

Onondaga Physical Therapy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Excellus BCBS

No in-app purchases

None

Onondaga Physical Therapy

No in-app purchases

Questions

Is Excellus BCBS free?
Excellus BCBS is free to download, with no in-app purchases.
Is Onondaga Physical Therapy free?
Onondaga Physical Therapy is free to download, with no in-app purchases.
Which has better reviews, Excellus BCBS or Onondaga Physical Therapy?
Excellus BCBS is rated higher. Excellus BCBS averages 4.4 out of 5 from 2K ratings, while Onondaga Physical Therapy averages 4.4 from 9 ratings.
Do Excellus BCBS or Onondaga Physical Therapy have ads?
Neither Excellus BCBS nor Onondaga Physical Therapy shows ads.
Which is updated more often, Excellus BCBS or Onondaga Physical Therapy?
Excellus BCBS ships an update monthly, and Onondaga Physical Therapy every 2 months. Most recently, Excellus BCBS was updated on October 29, 2026 and Onondaga Physical Therapy on October 20, 2026.

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