Excellus BCBS vs AR Physical Therapy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Excellus BCBS
Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.
- View and order member cards
- Track deductibles and out-of-pocket spending
- Check coverage details
- Find doctors, urgent care, and hospitals
- Go paperless
- View and filter claims
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Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.
AR Physical Therapy
Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with virtual achievements, and monitor daily activity. Book appointments and mark exercises as complete to keep your provider informed.
- Personalized Home Exercise Program
- HD Instructional Videos
- Secure Messaging with Provider
- Progress Tracking with Awards
- Activity Monitoring Integration
- Appointment Booking
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Welcome to the AR Physical Therapy App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your AR Physical Therapy provider. As you make progress in your program, you'll earn virtual trophies and achievement badges to celebrate your milestones! Visit the 'Awards' tab to see your achievements and track your progress. On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a AR Physical Therapy patient to gain access. This app integrates with your phone's Motion and Fitness activity framework to read daily step count data allowing your provider to monitor your activity.
Screenshots
Verdict
The clearest difference is review sentiment: AR Physical Therapy at 100% against Excellus BCBS's 14%. AR Physical Therapy also leads on rating (5.0 vs 4.5) and device support (3 vs 1). Excellus BCBS's advantage is update cadence (monthly vs every 6 months) and ratings volume (1.9K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AR Physical Therapy holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.9K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 100% of AR Physical Therapy's.
Excellus BCBS ships an update monthly, AR Physical Therapy every 6 months. The most recent releases landed on October 21, 2026 and October 5, 2026 respectively.
| Parameter | Excellus BCBS | AR Physical Therapy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.9K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 13.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 1.9K — better | 1 |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 43 MB | 43 MB |
| Age rating | 4+ | 12+ |
| Developer | Excellus Health Plan, Inc. | AR Physical Therapy, P.C. |
Customer experience
Excellus BCBS
AR Physical Therapy
Bugs and requests
Excellus BCBS
Reported bugs
4 issues- Login verification code not received
- Member card information not loading
- Keyboard blocking UI elements
- Incompatibility with newer devices
Requested features
3 requests- Itemized billing information
- Improved dental coverage visibility
- Seamless login and account management
AR Physical Therapy
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Excellus BCBS
No in-app purchases
AR Physical Therapy
No in-app purchases
Questions
Is Excellus BCBS free?
Is AR Physical Therapy free?
Which has better reviews, Excellus BCBS or AR Physical Therapy?
Do Excellus BCBS or AR Physical Therapy have ads?
Which is updated more often, Excellus BCBS or AR Physical Therapy?
Other comparisons
