Comparison

Excellus BCBS vs Integrated Physical Therapy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Excellus BCBS

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

Highlights
  • View and order member cards
  • Track deductibles and out-of-pocket spending
  • Check coverage details
  • Find doctors, urgent care, and hospitals
  • Go paperless
  • View and filter claims
Features
Read full description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.

About

Integrated Physical Therapy

Access your personalized home exercise program with HD instructional videos. Securely message your provider, track progress with virtual trophies, and monitor daily activity. Requires patient registration.

Highlights
  • Personalized Home Exercise Program
  • HD Instructional Videos
  • Secure Messaging with Provider
  • Progress Tracking with Awards
  • Activity Monitoring Integration
  • Multi-language Support
Features
Read full description

Welcome to the Integrated Physical Therapy App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your Integrated Physical Therapy provider. As you make progress in your program, you'll earn virtual trophies and achievement badges to celebrate your milestones! Visit the 'Awards' tab to see your achievements and track your progress. On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a Integrated Physical Therapy patient to gain access. This app integrates with your phone's Motion and Fitness activity framework to read daily step count data allowing your provider to monitor your activity.

Screenshots

Excellus BCBS4 screens
Integrated Physical Therapy4 screens

Verdict

The call

The clearest difference is rating: Integrated Physical Therapy at 5.0 against Excellus BCBS's 4.4. Integrated Physical Therapy also leads on device support (3 vs 1). Excellus BCBS's advantage is ratings volume (1.8K vs 1) and update cadence (monthly vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Integrated Physical Therapy holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: Excellus BCBS has 1.8K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Excellus BCBS ships an update monthly, Integrated Physical Therapy every 4 months. The most recent releases landed on October 18, 2026 and October 12, 2026 respectively.

Scorecard4 real differences · 6 level
Excellus BCBS versus Integrated Physical Therapy: the parameters behind the verdict, then further details
ParameterExcellus BCBSIntegrated Physical Therapy
PriceFreeFree
Rating4.4 (1.8K ratings)5.0 (1 ratings) — better
Positive reviews13.9% of reviews—
Number of ratings1.8K — better1
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.615.1 — better
Further details — not scored
Size43 MB43 MB
Age rating4+12+
DeveloperExcellus Health Plan, Inc.Integrated Physical Therapy

Customer experience

Excellus BCBS

All ratings1,846 ratings
Positive86.3%
Neutral3.0%
Negative10.7%
Written reviews101 reviews
Positive13.9%
Neutral5.0%
Negative81.2%

Integrated Physical Therapy

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Excellus BCBS

Reported bugs

4 issues
  • Login verification code not received
  • Member card information not loading
  • Keyboard blocking UI elements
  • Incompatibility with newer devices

Requested features

3 requests
  • Itemized billing information
  • Improved dental coverage visibility
  • Seamless login and account management

Integrated Physical Therapy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Excellus BCBS

No in-app purchases

None

Integrated Physical Therapy

No in-app purchases

Questions

Is Excellus BCBS free?
Excellus BCBS is free to download, with no in-app purchases.
Is Integrated Physical Therapy free?
Integrated Physical Therapy is free to download, with no in-app purchases.
Which has better reviews, Excellus BCBS or Integrated Physical Therapy?
Integrated Physical Therapy is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while Integrated Physical Therapy averages 5.0 from 1 ratings.
Do Excellus BCBS or Integrated Physical Therapy have ads?
Neither Excellus BCBS nor Integrated Physical Therapy shows ads.
Which is updated more often, Excellus BCBS or Integrated Physical Therapy?
Excellus BCBS ships an update monthly, and Integrated Physical Therapy every 4 months. Most recently, Excellus BCBS was updated on October 18, 2026 and Integrated Physical Therapy on October 12, 2026.

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