Nucleus InTouch vs Ooma Setup
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nucleus InTouch
Connect with family members using Nucleus services. Send pictures and notes to your Nucleus Device, and call contacts directly from the app. A Nucleus account is required for full functionality.
- List and call contacts
- Send pictures
- Send notes to Nucleus Device
- Requires Nucleus account
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The Nucleus InTouch app allows family members to connect with contacts using Nucleus services. Currently, the app can: * List contacts and call them. * Send pictures to your loved one. * Send notes to the Nucleus Device. A Nucleus account is required to use the app.
Ooma Setup
This utility app helps Ooma customers activate new devices like Telo and Telo 4G. It also allows for reconfiguring existing Telo Air 2 devices and checking the status of Telo and LTE adapters. Note that this app is for setup and configuration only, not for making calls.
- Activate new Telo
- Activate Phone Genie
- Activate Telo 4G
- Reconfigure Telo Air 2
- Check Telo status
- Check LTE Adapter status
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Ooma Setup app allows Ooma customers to quickly: -activate a new Telo -activate MyPhone, Phone Genie or (coming soon) StarDial -reconfigure an existing Telo Air 2 -check the status of your Telo and LTE Adapter More changes and improvements are coming soon. Please email mobile-feedback@ooma.com if you have suggestions or ideas on how to make this app better. P.S. You can't make calls with Ooma Setup app. Please download the Ooma Home Phone or Ooma Office apps for calling purposes.
Screenshots
Verdict
The clearest difference is rating: Ooma Setup at 4.9 against Nucleus InTouch's 3.0. Ooma Setup also leads on ratings volume (1.7K vs 13) and review sentiment (32% vs 14%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ooma Setup holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: Ooma Setup has 1.7K ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 14% of Nucleus InTouch's written reviews are positive against 32% of Ooma Setup's.
Nucleus InTouch ships an update every 6 weeks, Ooma Setup every 2 months. The most recent releases landed on June 1, 2026 and September 23, 2026 respectively.
| Parameter | Nucleus InTouch | Ooma Setup |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (13 ratings) | 4.9 (1.7K ratings) — better |
| Positive reviews | 14.3% of reviews | 32.1% of reviews — better |
| Number of ratings | 13 | 1.7K — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | CloudTalk LLC | Ooma Inc. |
Customer experience
Nucleus InTouch
Ooma Setup
Bugs and requests
Nucleus InTouch
Not enough reviews yet to summarise bugs or requests.
Ooma Setup
Reported bugs
3 issues- Unable to accept terms and conditions
- App not recognizing new LTE adapter
- Bluetooth connectivity issues
Requested features
2 requests- Ability to configure for hidden networks
- Improved app functionality for existing customers
In-app purchases
Nucleus InTouch
No in-app purchases
Ooma Setup
No in-app purchases
Questions
Is Nucleus InTouch free?
Is Ooma Setup free?
Which has better reviews, Nucleus InTouch or Ooma Setup?
Do Nucleus InTouch or Ooma Setup have ads?
Which is updated more often, Nucleus InTouch or Ooma Setup?
Other comparisons
