Comparison

Nucleus InTouch vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Nucleus InTouch

Connect with family members using Nucleus services. Send pictures and notes to your Nucleus Device, and call contacts directly from the app. A Nucleus account is required for full functionality.

Highlights
  • List and call contacts
  • Send pictures
  • Send notes to Nucleus Device
  • Requires Nucleus account
Features
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The Nucleus InTouch app allows family members to connect with contacts using Nucleus services. Currently, the app can: * List contacts and call them. * Send pictures to your loved one. * Send notes to the Nucleus Device. A Nucleus account is required to use the app.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Nucleus InTouch4 screens
Extra Space Storage4 screens

Verdict

The call

The clearest difference is review sentiment: Extra Space Storage at 57% against Nucleus InTouch's 14%. Extra Space Storage also leads on rating (4.5 vs 3.0) and ratings volume (22K vs 13). Nucleus InTouch's advantage is iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Extra Space Storage holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: Extra Space Storage has 22K ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 14% of Nucleus InTouch's written reviews are positive against 57% of Extra Space Storage's.

UpkeepUpdate frequency

Nucleus InTouch ships an update every 6 weeks, Extra Space Storage every 3 weeks. The most recent releases landed on October 10, 2026 and October 19, 2026 respectively.

Scorecard6 real differences · 5 level
Nucleus InTouch versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterNucleus InTouchExtra Space Storage
PriceFreeFree
Rating3.0 (13 ratings)4.5 (22K ratings) — better
Positive reviews14.3% of reviews56.8% of reviews — better
Number of ratings1322K — better
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#138 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better17.0
Further details — not scored
Size29 MB50 MB
Age rating4+4+
DeveloperCloudTalk LLCExtra Space Management, INC

Customer experience

Nucleus InTouch

All ratings13 ratings
Positive38.5%
Neutral15.4%
Negative46.2%
Written reviews7 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,049 reviews
Positive56.8%
Neutral4.4%
Negative38.8%

Bugs and requests

Nucleus InTouch

Not enough reviews yet to summarise bugs or requests.

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Nucleus InTouch

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Nucleus InTouch free?
Nucleus InTouch is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Nucleus InTouch or Extra Space Storage?
Extra Space Storage is rated higher. Nucleus InTouch averages 3.0 out of 5 from 13 ratings, while Extra Space Storage averages 4.5 from 22K ratings.
Do Nucleus InTouch or Extra Space Storage have ads?
Neither Nucleus InTouch nor Extra Space Storage shows ads.
Which is updated more often, Nucleus InTouch or Extra Space Storage?
Nucleus InTouch ships an update every 6 weeks, and Extra Space Storage every 3 weeks. Most recently, Nucleus InTouch was updated on October 10, 2026 and Extra Space Storage on October 19, 2026.

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