Freshchat vs QConnect

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

QConnect is Queper’s secure client app designed to keep you connected to your projects, progress, and people — clearly and transparently. With QConnect, clients get a single place to view weekly progress reports, access shared files and credentials, and see the team working on their projects. Everything is synced directly from Queper’s CRM, ensuring accuracy and real-time visibility. Whether you’re managing one project or multiple engagements, QConnect replaces scattered emails and messages with a structured, easy-to-use experience. Key Features Weekly Progress Reports Receive clear and consistent weekly updates on your project’s progress, milestones, and ongoing work. Project Overview View all your projects in one place with organized and easy-to-understand details. Documents & Files Access important documents, deliverables, and shared resources securely at any time. Secure Credentials Access Safely view shared passwords and access details related to your projects. Team Transparency See the team members working on your project and understand responsibilities clearly. Secure & Private Your data is protected and only accessible to authorized users. QConnect is built for Queper clients who value transparency, clarity, and reliable communication — all in one professional app.