Comparison

Freshchat vs PARS Solutions

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Freshchat

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

Highlights
  • Manage conversations on-the-go
  • View visitor profiles
  • Receive push notifications
  • Share FAQ articles
  • Assign conversations
Read full description

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

About

PARS Solutions

Features
Read full description

PARS is a mobile platform designed for professionals to stay informed, discover opportunities, and engage with organizations—all in one place. The app is open to anyone who wants to explore content, follow updates, and learn more about opportunities within different industries. With PARS, you can: • Discover opportunities and explore available roles • Stay updated with news, insights, and announcements • Engage with content and community posts • Access learning materials and educational content • Connect with organizations and explore their initiatives PARS provides a mobile-first experience that makes it easy to stay informed and engaged wherever you are. Additional features—such as communication tools, onboarding, and task management—are available for users who are connected to an organization using the platform. Whether you are exploring new opportunities or simply want to stay updated, PARS offers a simple way to engage and learn.

Screenshots

Freshchat4 screens
PARS Solutions4 screens

Verdict

The call

The clearest difference is update cadence: PARS Solutions at every 2 days against Freshchat's every 3 weeks. PARS Solutions also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Freshchat ships an update every 3 weeks, PARS Solutions every 2 days. The most recent releases landed on October 14, 2026 and September 17, 2026 respectively.

Scorecard2 real differences · 8 level
Freshchat versus PARS Solutions: the parameters behind the verdict, then further details
ParameterFreshchatPARS Solutions
PriceFreeFree
Rating3.7 (52 ratings) — better—
Positive reviews19.6% of reviews—
Number of ratings52 — better—
Update frequencyEvery 3 weeksEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size244 MB48 MB
Age rating4+4+
DeveloperFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDPars

Bugs and requests

Freshchat

Reported bugs

28 issues
  • Messages don't come through
  • Audible notifications rarely work
  • Long lag in message display
  • App logs out after a few days
  • Resolve status button shows error
Show 23 more
  • Cannot put links on text
  • Chat messages/notifications are slow
  • App stopped displaying all notifications
  • Apple Watch does not ring
  • Audios cannot be heard in Freshchat
  • Send option not visible after update
  • Apple keyboard covers buttons
  • Attachment and canned msgs tab missing
  • Notifications are NEVER working
  • Notifications do not work consistently
  • Error code 103 on login
  • Cannot login without long URL
  • Automation not working properly
  • User ID removed in update
  • App not showing badges on icon
  • Billing errors freezing chats
  • Notifications disappear too fast
  • Text entry displays single line
  • Resolved chats remain in 'new' folder
  • App crushes after updating
  • Cannot update app on iPhone
  • Session keeps signing out
  • Chat support integration with other channels is not good

Requested features

7 requests
  • Enable Apple Watch ringing for calls
  • Add audible notifications for customer responses
  • Ability to put links on text
  • Auto-email customer missed responses
  • Add user IDs back to the app
Show 2 more
  • Fix Gmail login
  • Integrate with Freshservice

PARS Solutions

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Freshchat

No in-app purchases

None

PARS Solutions

No in-app purchases

Questions

Is Freshchat free?
Freshchat is free to download, with no in-app purchases.
Is PARS Solutions free?
PARS Solutions is free to download, with no in-app purchases.
Do Freshchat or PARS Solutions have ads?
Neither Freshchat nor PARS Solutions shows ads.
Which is updated more often, Freshchat or PARS Solutions?
Freshchat ships an update every 3 weeks, and PARS Solutions every 2 days. Most recently, Freshchat was updated on October 14, 2026 and PARS Solutions on September 17, 2026.

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