Freshchat vs B2B Sales Agent Ordering

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

Empower your sales team to create wholesale orders from anywhere. B2B Sales Agent Ordering is designed for businesses using Shopify B2B. Authorized sales representatives can securely sign in, access the companies assigned to them, browse products with company-specific catalogs and pricing, and place sales orders directly on behalf of their customers. The app is built for merchants who want to simplify field sales while maintaining centralized order management. Built for B2B Sales Teams: Whether your sales representatives work remotely, travel to customer locations, or manage multiple wholesale accounts, the app provides everything needed to create accurate orders without requiring access to the Shopify Admin. Each sales agent only sees the companies and locations assigned to them, ensuring secure and organized customer management. Key Features: • Secure email verification for sales agents. • Company ID-based store discovery. • Access only assigned companies and locations. • Company-specific product catalogs. • Customer-specific pricing. • Create wholesale sales orders. • Save and manage shopping carts. • Fast product search. • Mobile-friendly ordering workflow. • Secure account authentication. • Centralized order management. Simple Login Process: 1. Enter your Company ID.. 2. Verify your email address.. 3. Select one of your assigned companies.. 4. Browse products available for that company.. 5. Add products to your cart.. 6. Submit the order for processing.. The app helps sales representatives: • Create orders during customer visits. • Quickly switch between assigned companies. • Reduce manual order entry. • Improve order accuracy. • Speed up the wholesale ordering process. • Work from anywhere using a mobile device. Businesses using the app can: • Assign sales representatives to specific companies. • Control company access. • Manage company-level product catalogs. • Maintain consistent wholesale pricing. • Streamline B2B ordering. • Improve sales team productivity. Important: Only authorized sales agents can access the app. Each account is verified using email authentication and can only access companies assigned by the merchant. Requirements: • This app works with merchants that have enabled the B2B Sales Agent Ordering solution on their Shopify store.. • A merchant invitation and assigned sales agent account are required before signing in.. • If you have not been invited by your company, please contact your administrator..