Comparison

SyncroMSP vs Sangoma Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SyncroMSP

Manage your managed services business on the go. This app allows field technicians to handle tickets, invoices, and time tracking. Quickly check in and out of jobs, upload attachments, and process payments from anywhere.

Highlights
  • Ticket management
  • Invoice processing
  • Payment collection
  • Field job check-in/check-out
  • Time tracking
  • Attachment uploads
Features
Read full description

Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field. Quickly look up any of your open invoices, select a payment method, and take payment. You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease. This app is free to use for all Syncro users.

About

Sangoma Chat

Communicate with colleagues via text and SMS, and integrate with other Sangoma business tools for video conferencing and voicemail. Requires a business phone system account from Sangoma Technologies.

Highlights
  • Text messaging with coworkers
  • SMS messaging with external numbers
  • Video conference integration
  • Voicemail access
  • Call log and favorite contacts
Read full description

Sangoma Chat lets you * Exchange text messages with your coworkers, and SMS messages with external phone numbers * Find your contacts and send a text or SMS message, or place a call to them using the Sangoma Talk app (formerly Sangoma Connect) * Create and join video conferences using the Sangoma Meet app * Change your Status and listen to your Voicemail messages, plus see your Call Log and Favorite contacts. Requirements: - iOS 13 - An account with Switchvox, FreePBX, or PBXact business phone system from Sangoma Technologies (your PBX). - The most recent version of your PBX. (Previous versions may support some of the features of the app.) - A valid SSL certificate on your PBX, signed by a trusted 3rd party certificate authority. Once you have the app on your iPhone, open the app and enter the fully qualified domain name (meaning the hostname, not the numeric IP address) of your PBX, your extension number, and your password, and click Sign in.

Screenshots

SyncroMSP4 screens
Sangoma Chat4 screens

Verdict

The call

The clearest difference is rating: Sangoma Chat at 2.9 against SyncroMSP's 1.4. Sangoma Chat also leads on review sentiment (17% vs 7%). SyncroMSP's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sangoma Chat holds the better App Store score, 2.9 against 1.4. Both are backed by a comparable volume of ratings — 10 and 10 respectively. Written reviews point the same way: 7% of SyncroMSP's written reviews are positive against 17% of Sangoma Chat's.

UpkeepUpdate frequency

SyncroMSP ships an update every 3 weeks, Sangoma Chat every 2 months. The most recent releases landed on July 6, 2026 and September 16, 2026 respectively.

Scorecard3 real differences · 7 level
SyncroMSP versus Sangoma Chat: the parameters behind the verdict, then further details
ParameterSyncroMSPSangoma Chat
PriceFreeFree
Rating1.4 (10 ratings)2.9 (10 ratings) — better
Positive reviews6.5% of reviews16.7% of reviews — better
Number of ratings1010
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.4 — better13.0
Further details — not scored
Size21 MB29 MB
Age rating4+4+
DeveloperServably, IncSangoma Technologies

Customer experience

SyncroMSP

All ratings10 ratings
Positive10.0%
Neutral0.0%
Negative90.0%
Written reviews46 reviews
Positive6.5%
Neutral13.0%
Negative80.4%

Sangoma Chat

All ratings10 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews6 reviews
Positive16.7%
Neutral0.0%
Negative83.3%

In-app purchases

None

SyncroMSP

No in-app purchases

None

Sangoma Chat

No in-app purchases

Questions

Is SyncroMSP free?
SyncroMSP is free to download, with no in-app purchases.
Is Sangoma Chat free?
Sangoma Chat is free to download, with no in-app purchases.
Which has better reviews, SyncroMSP or Sangoma Chat?
Sangoma Chat is rated higher. SyncroMSP averages 1.4 out of 5 from 10 ratings, while Sangoma Chat averages 2.9 from 10 ratings.
Do SyncroMSP or Sangoma Chat have ads?
Neither SyncroMSP nor Sangoma Chat shows ads.
Which is updated more often, SyncroMSP or Sangoma Chat?
SyncroMSP ships an update every 3 weeks, and Sangoma Chat every 2 months. Most recently, SyncroMSP was updated on July 6, 2026 and Sangoma Chat on September 16, 2026.

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