SyncroMSP vs ThreatDown Admin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SyncroMSP
Manage your managed services business on the go. This app allows field technicians to handle tickets, invoices, and time tracking. Quickly check in and out of jobs, upload attachments, and process payments from anywhere.
- Ticket management
- Invoice processing
- Payment collection
- Field job check-in/check-out
- Time tracking
- Attachment uploads
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Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field. Quickly look up any of your open invoices, select a payment method, and take payment. You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease. This app is free to use for all Syncro users.
ThreatDown Admin
Manage IT security and respond to threats remotely. This app allows IT administrators to view endpoint status, remediate issues, and update agents from their mobile devices. Ensure your organization's security is maintained even when away from the office.
- Remediate endpoint threats
- Quarantine and isolate endpoints
- Initiate endpoint scans
- View endpoint status
- Check for agent updates
- Manage user access
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NOTE: ThreatDown Admin is for use by IT Admins with existing access to their organization’s ThreatDown Nebula user console. Active ThreatDown Nebula licensing must be in place for users to access their environment via ThreatDown Admin. Act promptly on critical incidents or endpoint threats even when you’re away from your desk with ThreatDown Admin. Remediate, quarantine, isolate or start scans on endpoints when you’re on the go. Mitigate issues as they arise from wherever you are. You can also: • View endpoint status • View detection details • Check for agent and protection updates • Update agents • Manage user access
Screenshots
Verdict
The clearest difference is rating: ThreatDown Admin at 2.8 against SyncroMSP's 1.3. SyncroMSP's advantage is iOS requirement (12.4 vs 15.1). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ThreatDown Admin holds the better App Store score, 2.8 against 1.3. Both are backed by a comparable volume of ratings — 13 and 6 respectively. Written reviews point the same way: 7% of SyncroMSP's written reviews are positive against 10% of ThreatDown Admin's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | SyncroMSP | ThreatDown Admin |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (13 ratings) | 2.8 (6 ratings) — better |
| Positive reviews | 6.5% of reviews | 10.0% of reviews — better |
| Number of ratings | 13 — better | 6 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.4 — better | 15.1 |
| Further details — not scored | ||
| Size | 21 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Servably, Inc | ThreatDown Inc. |
Customer experience
SyncroMSP
ThreatDown Admin
Bugs and requests
SyncroMSP
Reported bugs
28 issues- UI crashes in a loop after signing in
- FaceID broke on latest iOS
- App freezes every time
- Cannot create a new ticket
- Signed out every single day
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- Same device listed multiple times
- Remote access not working
- Endless loading loop on new app version
- App immediately logs out after signing in
- Won't stay unlocked for more than .02 seconds
- App doesn't even open
- Login loop, crashes back to face recognition
- Application does not function with iOS 16.1 or iOS 16.2 beta2
- Cannot create tickets in v2.1.14
- Assets listed as offline and slow to load
- Loads to blank white screen
- App locks up all the time
- Notification for ticket leads to blank screen
- App hasn't been updated in 6 months
- Cannot open a ticket from the notification
- Fails to load or results are inaccurate
- Updated app does not launch on iOS 12 or 13
- Cannot delete tickets or mark them as spam
- Appointments are read only
- Cannot create new appointments on the go
- No notifications for new tickets
- Cannot remote connect on iPad Pro
- Assets are pretty much view only
Requested features
8 requests- Dark mode
- Organize companies by logos
- Asset list first in company view
- Remote access
- More options for the app
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- All documentation features
- Add contact to a ticket
- Reminders tab
ThreatDown Admin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SyncroMSP
No in-app purchases
ThreatDown Admin
No in-app purchases
