Comparison

SyncroMSP vs Lifeline SMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SyncroMSP

Manage your managed services business on the go. This app allows field technicians to handle tickets, invoices, and time tracking. Quickly check in and out of jobs, upload attachments, and process payments from anywhere.

Highlights
  • Ticket management
  • Invoice processing
  • Payment collection
  • Field job check-in/check-out
  • Time tracking
  • Attachment uploads
Features
Read full description

Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field. Quickly look up any of your open invoices, select a payment method, and take payment. You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease. This app is free to use for all Syncro users.

About

Lifeline SMS

Features
Read full description

With Lifeline SMS, you can send and receive texts from your Lifeline Voice business phone numbers. Make and receive text messages using your business phone number! Use your business phone number to text instead of your personal number Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: Use your account on multiple devices with one sign-in Access your messages from any computer via your browser (Chrome/Firefox/Edge) Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

Screenshots

SyncroMSP4 screens
Lifeline SMS3 screens

Verdict

The call

The clearest difference is iOS requirement: SyncroMSP at 12.4 against Lifeline SMS's 14.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
SyncroMSP versus Lifeline SMS: the parameters behind the verdict, then further details
ParameterSyncroMSPLifeline SMS
PriceFreeFree
Rating1.4 (10 ratings) — better—
Positive reviews6.5% of reviews—
Number of ratings10 — better—
Update frequencyEvery 3 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.4 — better14.0
Further details — not scored
Size21 MB51 MB
Age rating4+4+
DeveloperServably, IncTextable

Bugs and requests

SyncroMSP

Reported bugs

28 issues
  • UI crashes in a loop after signing in
  • FaceID broke on latest iOS
  • App freezes every time
  • Cannot create a new ticket
  • Signed out every single day
Show 23 more
  • Same device listed multiple times
  • Remote access not working
  • Endless loading loop on new app version
  • App immediately logs out after signing in
  • Won't stay unlocked for more than .02 seconds
  • App doesn't even open
  • Login loop, crashes back to face recognition
  • Application does not function with iOS 16.1 or iOS 16.2 beta2
  • Cannot create tickets in v2.1.14
  • Assets listed as offline and slow to load
  • Loads to blank white screen
  • App locks up all the time
  • Notification for ticket leads to blank screen
  • App hasn't been updated in 6 months
  • Cannot open a ticket from the notification
  • Fails to load or results are inaccurate
  • Updated app does not launch on iOS 12 or 13
  • Cannot delete tickets or mark them as spam
  • Appointments are read only
  • Cannot create new appointments on the go
  • No notifications for new tickets
  • Cannot remote connect on iPad Pro
  • Assets are pretty much view only

Requested features

8 requests
  • Dark mode
  • Organize companies by logos
  • Asset list first in company view
  • Remote access
  • More options for the app
Show 3 more
  • All documentation features
  • Add contact to a ticket
  • Reminders tab

Lifeline SMS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SyncroMSP

No in-app purchases

None

Lifeline SMS

No in-app purchases

Questions

Is SyncroMSP free?
SyncroMSP is free to download, with no in-app purchases.
Is Lifeline SMS free?
Lifeline SMS is free to download, with no in-app purchases.
Do SyncroMSP or Lifeline SMS have ads?
Neither SyncroMSP nor Lifeline SMS shows ads.

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