Comparison

SMS vs Lifeline SMS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMS

Manage customer interactions and respond to leads and service tickets directly from your smartphone. Communicate via SMS, WhatsApp, and Messenger, and integrate seamlessly with your CRM for real-time context and automation.

Highlights
  • Real-time lead and query notifications
  • Multi-channel customer conversations (SMS, WhatsApp, Messenger)
  • Customer interaction context identification
  • Automated standard customer interactions
  • End-to-end CRM integration
Features
Read full description

SMS-Magic Mobile App SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle. Use SMS-Magic Mobile App to: 1. Get notified about and respond to incoming leads and customer queries in real-time 2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media 3. Identify the context of each customer interaction and assign them to relevant team members 4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders 5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others. Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try. Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App. Are you having trouble? Please contact care@sms-magic.com Who is SMS-Magic: SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert. Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.

About

Lifeline SMS

Features
Read full description

With Lifeline SMS, you can send and receive texts from your Lifeline Voice business phone numbers. Make and receive text messages using your business phone number! Use your business phone number to text instead of your personal number Send and receive text and picture messages to/from any cell phone number in the continental US View your messages on multiple devices: Use your account on multiple devices with one sign-in Access your messages from any computer via your browser (Chrome/Firefox/Edge) Multiple users can access the same number so you or your team can reply to any message Now your customers can communicate with you with the ease and convenience that they have when texting with friends and family. No need to download a separate messaging “app” to contact you - they can simply text your business number and get in touch.

Screenshots

SMS4 screens
Lifeline SMS3 screens

Verdict

The call

The clearest difference is iOS requirement: Lifeline SMS at 14.0 against SMS's 17.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
SMS versus Lifeline SMS: the parameters behind the verdict, then further details
ParameterSMSLifeline SMS
PriceFreeFree
Rating4.3 (44 ratings) — better—
Positive reviews21.1% of reviews—
Number of ratings44 — better—
Update frequencyEvery 5 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size58 MB51 MB
Age rating4+4+
DeveloperScreen Magic Mobile Media IncTextable

In-app purchases

None

SMS

No in-app purchases

None

Lifeline SMS

No in-app purchases

Questions

Is SMS free?
SMS is free to download, with no in-app purchases.
Is Lifeline SMS free?
Lifeline SMS is free to download, with no in-app purchases.
Do SMS or Lifeline SMS have ads?
Neither SMS nor Lifeline SMS shows ads.

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