Comparison

Amazon Relay vs Relay On Demand

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

Relay On Demand

This app connects carriers with truck drivers for short-haul moves under 150 miles. Carriers can quickly find drivers to fill empty seats or cover HOS shortages. Drivers gain flexibility to work when and how often they choose, with upfront pay visibility and quick payment options.

Highlights
  • On-demand truck drivers
  • Short-haul moves (<150 miles)
  • Fill empty truck seats
  • Cover HOS shortages
  • Flexible driver work schedule
  • Upfront pay and cost visibility
  • Quick payment options
Features
Read full description

RELAY is an app that matches Carriers and Drivers. With RELAY you can get a Truck Driver On Demand for any move less than 150 miles. As a carrier, you can instantly get a driver to fill your empty truck seat or back fill your driver who ran out of HOS with just a few clicks. Drivers can use RELAY to work when and how often they want. A new way to use your CDL OnDemand. Drivers… You now have a better way to work and earn big money using your CDL. Enjoy the freedom and flexibility to work when and how often you like. When you’re ready to work, simply log in and accept an available Relay Move that fits your schedule. Use RELAY to pick up extra work on the side whenever you want or make RELAY your main gig. Either way, you can opt to get paid as soon as the next day! With RELAY, there are no price negotiations or haggling. Drivers and Carriers both see the pay and cost upfront and can decide to do the Relay Move or not. Simple, fair, and efficient. HOW IT WORKS Carriers: You can download the app, sign up, and get a pre-qualified, safe, and professional driver within minutes. All drivers must pass RELAY’s background, assessments, and training so you can be assured the truck drivers through RELAY are the best of the best. Drivers: Before you can start using the app you’ll need to sign up and create a profile. Once you are approved and authorized by RELAY you’ll be able to access our exclusive Relay moves and accept them through the app.

Screenshots

Amazon Relay4 screens
Relay On Demand4 screens

Verdict

The call

The clearest difference is rating: Amazon Relay at 4.7 against Relay On Demand's 3.6. Amazon Relay also leads on ratings volume (105K vs 107) and update cadence (fortnightly vs every 2 months). Relay On Demand's advantage is review sentiment (65% vs 39%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amazon Relay holds the better App Store score, 4.7 against 3.6. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 107, so its average is the more settled of the two. Written reviews complicate that: 39% of Amazon Relay's written reviews are positive against 65% of Relay On Demand's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Amazon Relay ships an update fortnightly, Relay On Demand every 2 months. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
Amazon Relay versus Relay On Demand: the parameters behind the verdict, then further details
ParameterAmazon RelayRelay On Demand
PriceFreeFree
Rating4.7 (105K ratings) — better3.6 (107 ratings)
Positive reviews39.3% of reviews64.8% of reviews — better
Number of ratings105K — better107
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhoneiPhone, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size345 MB84 MB
Age rating17+4+
DeveloperAMZN Mobile LLCRelay LLC

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Relay On Demand

All ratings107 ratings
Positive63.6%
Neutral2.8%
Negative33.6%
Written reviews71 reviews
Positive64.8%
Neutral1.4%
Negative33.8%

User reviews

Amazon Relay

From 105K App Store ratings

What we love

  • 🚀 Efficient check-in/out process
  • 👍 User-friendly interface
  • 🚀 Streamlined load management

Room to improve

  • 🐛 Unreliable GPS navigation
  • 🕰️ Slow load board performance
  • 🤖 Poor customer service
  • 💰 Low pay rates
  • 🔍 Inaccurate location data

Relay On Demand

From 107 App Store ratings

What we love

  • 💡 Freedom to set own schedule
  • 👍 User-friendly app
  • 💰 Good money potential
  • 🚀 Efficient for finding work
  • 🤝 Strong community support

Room to improve

  • ⚠️ Misleading information
  • 💸 Low rates offered
  • 💳 Instant pay issues
  • 🚫 No instant pay
  • 📉 Low pay rates

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

Relay On Demand

Reported bugs

7 issues
  • App restarts often
  • App crashes when switching screens
  • Login issues
  • Confirmation email not received
  • Sign-up process loops
Show 2 more
  • App is glitchy at times
  • Occasional bugs in the app

Requested features

28 requests
  • Improve instant pay functionality
  • Integrate electronic log within the app
  • Provide electronic log for managing HOS
  • Offer higher paying jobs in the future
  • Verify user's location before requiring personal data
Show 23 more
  • Fix app crashes
  • Improve app stability
  • Provide clearer communication on application status
  • Offer better support for drivers
  • Increase availability of local runs in all markets
  • Ensure fair compensation for drivers
  • Allow drivers to voice concerns and advocate for interests
  • Create a more driver-friendly platform
  • Improve the tier system for new drivers
  • Ensure cleaner tractor conditions
  • Provide access to the full load board for new drivers
  • Offer better pay rates
  • Ensure consistent pay rates
  • Improve communication regarding fuel cards
  • Consider traffic in deadline setting
  • Make fuel card information readily available
  • Provide more local runs
  • Improve app navigation for non-techie users
  • Add dark mode option
  • Improve app performance
  • Provide more transparent experience requirements
  • Offer better reimbursement process for rejected applicants
  • Improve the sign-up and login process

In-app purchases

None

Amazon Relay

No in-app purchases

None

Relay On Demand

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is Relay On Demand free?
Relay On Demand is free to download, with no in-app purchases.
Which has better reviews, Amazon Relay or Relay On Demand?
Amazon Relay is rated higher. Amazon Relay averages 4.7 out of 5 from 105K ratings, while Relay On Demand averages 3.6 from 107 ratings.
Do Amazon Relay or Relay On Demand have ads?
Neither Amazon Relay nor Relay On Demand shows ads.
Which is updated more often, Amazon Relay or Relay On Demand?
Amazon Relay ships an update fortnightly, and Relay On Demand every 2 months. Most recently, Amazon Relay was updated on September 24, 2026 and Relay On Demand on September 21, 2026.

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