Comparison

Uber Freight vs Relay On Demand

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Uber Freight

This app empowers carriers with instant load bookings, upfront pricing, and detailed facility information. It offers tools to manage your business, including POD submission and driver management, making it a comprehensive solution for every haul.

Highlights
  • Instant load bookings
  • Upfront pricing and bidding
  • Seamless load searching
  • Smart load recommendations
  • In-app POD submission
  • Driver fleet management
Read full description

Uber Freight gives control to carriers with instant load bookings, upfront load and facility details, and business management tools. It's the one app for every haul. Hassle-free booking available 24/7 • Upfront pricing & bidding • Seamless searching • Smart load recommendations • Return load suggestions • Dedicated lanes • Upfront facility details, ratings and reviews reviews Tools to manage your business • Instant RateCon & in-app POD (Proof of Delivery) submission • Real-time tracking options • Performance scorecards • Manage drivers within your fleet • 24/7 customer support • Easy accessorial requests Sign up for Uber Freight to begin accessing our exclusive loads and in-app booking upon carrier approval. Have a question? Check out our support page or email freight-carrier@uber.com.

About

Relay On Demand

This app connects carriers with truck drivers for short-haul moves under 150 miles. Carriers can quickly find drivers to fill empty seats or cover HOS shortages. Drivers gain flexibility to work when and how often they choose, with upfront pay visibility and quick payment options.

Highlights
  • On-demand truck drivers
  • Short-haul moves (<150 miles)
  • Fill empty truck seats
  • Cover HOS shortages
  • Flexible driver work schedule
  • Upfront pay and cost visibility
  • Quick payment options
Features
Read full description

RELAY is an app that matches Carriers and Drivers. With RELAY you can get a Truck Driver On Demand for any move less than 150 miles. As a carrier, you can instantly get a driver to fill your empty truck seat or back fill your driver who ran out of HOS with just a few clicks. Drivers can use RELAY to work when and how often they want. A new way to use your CDL OnDemand. Drivers… You now have a better way to work and earn big money using your CDL. Enjoy the freedom and flexibility to work when and how often you like. When you’re ready to work, simply log in and accept an available Relay Move that fits your schedule. Use RELAY to pick up extra work on the side whenever you want or make RELAY your main gig. Either way, you can opt to get paid as soon as the next day! With RELAY, there are no price negotiations or haggling. Drivers and Carriers both see the pay and cost upfront and can decide to do the Relay Move or not. Simple, fair, and efficient. HOW IT WORKS Carriers: You can download the app, sign up, and get a pre-qualified, safe, and professional driver within minutes. All drivers must pass RELAY’s background, assessments, and training so you can be assured the truck drivers through RELAY are the best of the best. Drivers: Before you can start using the app you’ll need to sign up and create a profile. Once you are approved and authorized by RELAY you’ll be able to access our exclusive Relay moves and accept them through the app.

Screenshots

Uber Freight4 screens
Relay On Demand4 screens

Verdict

The call

The clearest difference is rating: Uber Freight at 4.8 against Relay On Demand's 3.6. Uber Freight also leads on ratings volume (13K vs 107) and update cadence (every 2 weeks vs every 2 months). Relay On Demand's advantage is review sentiment (65% vs 28%) and iOS requirement (15.6 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Uber Freight holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: Uber Freight has 13K ratings behind it against 107, so its average is the more settled of the two. Written reviews complicate that: 28% of Uber Freight's written reviews are positive against 65% of Relay On Demand's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Uber Freight ships an update every 2 weeks, Relay On Demand every 2 months. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
Uber Freight versus Relay On Demand: the parameters behind the verdict, then further details
ParameterUber FreightRelay On Demand
PriceFreeFree
Rating4.8 (13K ratings) — better3.6 (107 ratings)
Positive reviews27.6% of reviews64.8% of reviews — better
Number of ratings13K — better107
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.6 — better
Further details — not scored
Size278 MB84 MB
Age rating4+4+
DeveloperUber Technologies, Inc.Relay LLC

Customer experience

Uber Freight

All ratings12,684 ratings
Positive94.3%
Neutral0.9%
Negative4.8%
Written reviews127 reviews
Positive27.6%
Neutral8.7%
Negative63.8%

Relay On Demand

All ratings107 ratings
Positive63.6%
Neutral2.8%
Negative33.6%
Written reviews71 reviews
Positive64.8%
Neutral1.4%
Negative33.8%

User reviews

Uber Freight

From 13K App Store ratings

What we love

  • ⭐ Easy to use app
  • 💰 Quick payments
  • 📞 Good customer support

Room to improve

  • 🔍 Unreliable load visibility
  • 🤖 Poor communication from non-English speaking support
  • ⏱️ Lengthy wait times for support
  • 🚫 Unfair detention policies
  • 💰 Low and inconsistent rates

Relay On Demand

From 107 App Store ratings

What we love

  • 💡 Freedom to set own schedule
  • 👍 User-friendly app
  • 💰 Good money potential
  • 🚀 Efficient for finding work
  • 🤝 Strong community support

Room to improve

  • ⚠️ Misleading information
  • 💸 Low rates offered
  • 💳 Instant pay issues
  • 🚫 No instant pay
  • 📉 Low pay rates

Bugs and requests

Uber Freight

Reported bugs

3 issues
  • App crashes and freezes
  • Disappearing loads and incorrect load information
  • Tracking issues and location data sharing concerns

Requested features

4 requests
  • Ability to bid on loads
  • Improved load search filters
  • Easier detention claim process
  • Ability to upload documents without camera access

Relay On Demand

Reported bugs

7 issues
  • App restarts often
  • App crashes when switching screens
  • Login issues
  • Confirmation email not received
  • Sign-up process loops
Show 2 more
  • App is glitchy at times
  • Occasional bugs in the app

Requested features

28 requests
  • Improve instant pay functionality
  • Integrate electronic log within the app
  • Provide electronic log for managing HOS
  • Offer higher paying jobs in the future
  • Verify user's location before requiring personal data
Show 23 more
  • Fix app crashes
  • Improve app stability
  • Provide clearer communication on application status
  • Offer better support for drivers
  • Increase availability of local runs in all markets
  • Ensure fair compensation for drivers
  • Allow drivers to voice concerns and advocate for interests
  • Create a more driver-friendly platform
  • Improve the tier system for new drivers
  • Ensure cleaner tractor conditions
  • Provide access to the full load board for new drivers
  • Offer better pay rates
  • Ensure consistent pay rates
  • Improve communication regarding fuel cards
  • Consider traffic in deadline setting
  • Make fuel card information readily available
  • Provide more local runs
  • Improve app navigation for non-techie users
  • Add dark mode option
  • Improve app performance
  • Provide more transparent experience requirements
  • Offer better reimbursement process for rejected applicants
  • Improve the sign-up and login process

In-app purchases

None

Uber Freight

No in-app purchases

None

Relay On Demand

No in-app purchases

Questions

Is Uber Freight free?
Uber Freight is free to download, with no in-app purchases.
Is Relay On Demand free?
Relay On Demand is free to download, with no in-app purchases.
Which has better reviews, Uber Freight or Relay On Demand?
Uber Freight is rated higher. Uber Freight averages 4.8 out of 5 from 13K ratings, while Relay On Demand averages 3.6 from 107 ratings.
Do Uber Freight or Relay On Demand have ads?
Neither Uber Freight nor Relay On Demand shows ads.
Which is updated more often, Uber Freight or Relay On Demand?
Uber Freight ships an update every 2 weeks, and Relay On Demand every 2 months. Most recently, Uber Freight was updated on September 23, 2026 and Relay On Demand on September 21, 2026.

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