Comparison

Amazon Relay vs Inno Dispatch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amazon Relay

This app helps carriers, owner-operators, and drivers manage freight on the go. It allows booking and managing loads, finding safe truck-friendly routes, and accessing site-specific facility information for faster entry. Drivers can also track paperwork and report delays.

Highlights
  • Book and manage loads
  • Load board for scheduling
  • Suggested reloads for efficiency
  • Truck-friendly route navigation
  • Site-specific facility information
  • Digital proof of delivery
  • Load history tracking
Features
Read full description

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

About

Inno Dispatch

Manage box truck and cargo van loads with this app. Drivers can bid on, track, and accept loads after account verification. Dispatch sends available loads directly to your device.

Highlights
  • Bid on loads
  • Track loads
  • Manage loads
  • Receive load offers
  • Account verification
  • Driver registration
Read full description

This app allows seamless bidding, tracking, and management of loads for van and truck drivers. Before you can use the app, your account must be verified by Lj Innovations LLC. If you're not yet a driver with Lj Innovations LLC, download the app, press "Register", and complete the sign up process. After you're approved and authorized, the dispatch will send you the best loads available in your vicinity and you'll be able to make a bid, accept or reject it! This app is built and powered by LoadHive. For more information or for licensing questions visit www.loadhive.com

Screenshots

Amazon Relay4 screens
Inno Dispatch4 screens

Verdict

The call

The clearest difference is rating: Amazon Relay at 4.7 against Inno Dispatch's 3.7. Amazon Relay also leads on ads (none vs shown) and ratings volume (105K vs 161). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amazon Relay holds the better App Store score, 4.7 against 3.7. That said, the two scores are not equally well evidenced: Amazon Relay has 105K ratings behind it against 161, so its average is the more settled of the two. Written reviews split almost evenly too, at 39% and 40% positive.

UpkeepUpdate frequency

Amazon Relay ships an update fortnightly, Inno Dispatch monthly. The most recent releases landed on September 24, 2026 and August 14, 2026 respectively.

Scorecard4 real differences · 6 level
Amazon Relay versus Inno Dispatch: the parameters behind the verdict, then further details
ParameterAmazon RelayInno Dispatch
PriceFreeFree
Rating4.7 (105K ratings) — better3.7 (161 ratings)
Positive reviews39.3% of reviews40.0% of reviews — better
Number of ratings105K — better161
Update frequencyFortnightly — betterMonthly
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhoneiPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size345 MB28 MB
Age rating17+17+
DeveloperAMZN Mobile LLCLj Innovations LLC

Customer experience

Amazon Relay

All ratings105,206 ratings
Positive93.2%
Neutral2.1%
Negative4.7%
Written reviews550 reviews
Positive39.3%
Neutral9.8%
Negative50.9%

Inno Dispatch

All ratings161 ratings
Positive63.4%
Neutral6.2%
Negative30.4%
Written reviews35 reviews
Positive40.0%
Neutral2.9%
Negative57.1%

Bugs and requests

Amazon Relay

Reported bugs

5 issues
  • Scanning issues with package barcodes
  • Inconsistent check-in/out process
  • Navigation routing errors
  • App freezes and crashes
  • Incorrect load status updates

Requested features

5 requests
  • Ability to avoid toll roads
  • Improved notification system for load changes
  • Customizable layout and navigation options
  • Integration with Bluetooth barcode scanners
  • Offline mode functionality

Inno Dispatch

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Amazon Relay

No in-app purchases

None

Inno Dispatch

No in-app purchases

Questions

Is Amazon Relay free?
Amazon Relay is free to download, with no in-app purchases.
Is Inno Dispatch free?
Inno Dispatch is free to download, with no in-app purchases.
Which has better reviews, Amazon Relay or Inno Dispatch?
Amazon Relay is rated higher. Amazon Relay averages 4.7 out of 5 from 105K ratings, while Inno Dispatch averages 3.7 from 161 ratings.
Do Amazon Relay or Inno Dispatch have ads?
Inno Dispatch shows ads; Amazon Relay does not.
Which is updated more often, Amazon Relay or Inno Dispatch?
Amazon Relay ships an update fortnightly, and Inno Dispatch monthly. Most recently, Amazon Relay was updated on September 24, 2026 and Inno Dispatch on August 14, 2026.

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