Pet Cloud vs MyNavia App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pet Cloud
Manage all your pet's important information, from medical records to photos, in one organized place. Set reminders for vet visits, connect with other pet owners, and discover local pet-friendly services. Get instant access to live vet support and integrated pet insurance options.
- Organized pet records and documents
- Customizable reminders for appointments
- Connect with local pet owners
- Discover pet-friendly services
- Integrated pet insurance management
- 24/7 live vet access
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Pet Cloud features: Inbox & Docs: Create folders for medical records, adoption records, vet bills, pictures, and create personalized folders. Especially helpful during a pet emergency: Access all your records wherever and whenever you need them; and upload and share documents with anyone. Reminders: The Pet Cloud lets you know when the important stuff is due. You set the date, and it will remind you when your pet is due for their shots and vaccinations. Connect: The Pet Cloud makes it easy for you to meet other pets and their parents. Use the search tool to discover who's around you and get connected. Chat, share photos, plan play dates, and more! Explore: Never feel lost again—wherever you roam, you’ll have access to all things pet. Easily find pet hotels, groomers, daycares, dog parks, shelters, pet-friendly restaurants, and emergency pet hospitals in a flash. Loss Prevention: Unique pet tags integrate with your Pet Cloud profile. If your pet ever goes astray, they can be reunited with you using the unique code on the back of the tag. You and your family are alerted via text message. Live Vet Access: Have a pet emergency or question for a veterinarian? Pet Cloud users can access live veterinary professionals 24/7. Pet Insurance: The Pet Cloud seamlessly integrates with Figo Pet Insurance. Submit claims, add medical records and anything pertaining to your pet’s health through the app. Also, information about your pet’s insurance policy—deductible, payment history, coverage, etc.—is automatically populated.
MyNavia App
Manage and access your employee benefits, including FSA, HRA, HSA, and commuter plans, directly from your smartphone. Submit claims, check balances, and update reimbursement details with ease.
- Submit claims
- Request debit cards
- Verify debit card transactions
- Check account balance and history
- Update direct deposit
- Access HSA details
- Manage commuter orders
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Whether you're at the doctor's office or on vacation, the MyNavia App allows you to manage and access your benefits right from your smartphone! The MyNavia App is a free-to-download and free-to-use tool for any Navia participant with an active Flexible Spending Account (FSA), Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), or GoNavia commuter plan. With the MyNavia App you can: - Submit claims - Request additional/replacement debit cards - Verify debit card transactions - Check your balance and account history - Update direct deposit for claims reimbursement - Access Health Savings Account (HSA) details - Manage GoNavia commuter orders (Note: This app is only accessible by participants of Navia Benefit Solutions)
Screenshots
Verdict
The clearest difference is update cadence: Pet Cloud at weekly against MyNavia App's every 4 months. Pet Cloud also leads on review sentiment (28% vs 8%) and ratings volume (9.9K vs 1.5K). MyNavia App's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Pet Cloud against 4.7 for MyNavia App. That said, the two scores are not equally well evidenced: Pet Cloud has 9.9K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 28% of Pet Cloud's written reviews are positive against 8% of MyNavia App's.
Pet Cloud ships an update weekly, MyNavia App every 4 months. Both last shipped on October 25, 2026.
| Parameter | Pet Cloud | MyNavia App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.9K ratings) — better | 4.7 (1.5K ratings) |
| Positive reviews | 27.6% of reviews — better | 8.3% of reviews |
| Number of ratings | 9.9K — better | 1.5K |
| Update frequency | Weekly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 40 MB |
| Age rating | 17+ | 12+ |
| Developer | Figo Pet Insurance | Navia Benefit Solutions, Inc. |
Customer experience
Pet Cloud
MyNavia App
User reviews
Pet Cloud
From 9.9K App Store ratingsWhat we love
- 🚀 Easy to submit claims
- 👍 User-friendly app
- 🤖 Helpful live vet chat
- 💰 Quick reimbursements
Room to improve
- 🐛 Buggy and crashes frequently
- 🤖 Unreliable AI chat feature
- 🤖 Impersonal live vet chat
- 📱 Poor app performance and UX
- 💳 Misleading insurance coverage
MyNavia App
From 1.5K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Straightforward navigation
- 🚀 Seamless claim submission
- 👍 Helpful for managing FSA/HSA accounts
Room to improve
- 🐛 Login issues
- 🐛 Buggy claim submission process
- 🐛 Unreliable app functionality
- 🐛 Lack of basic features
- 👎 Poor user experience
Bugs and requests
Pet Cloud
Reported bugs
4 issues- Login and authentication issues
- Notifications and achievement sections not loading
- Vet chat feature frequently crashing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to archive vet chat sessions
- Better support for landscape mode and external keyboards
- Improved notification system for claims and policy updates
- More transparency in insurance coverage and claim decisions
MyNavia App
Reported bugs
4 issues- Disappearing 'Next' buttons during claim submission
- Inability to log in with valid credentials
- Crashes and freezes when trying to submit claims
- Inconsistent behavior across iOS and Android versions
Requested features
4 requests- Ability to upload photos from device gallery
- Improved navigation and claim submission flow
- Integration with password managers
- Enhanced account management features
In-app purchases
Pet Cloud
No in-app purchases
MyNavia App
No in-app purchases
