Comparison

Clientbook Retail vs Customer List

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Clientbook Retail

This app helps retail sales associates manage customer relationships and communication. It centralizes customer information, tracks follow-ups, and provides a unified messaging system, replacing traditional physical client books. Store management gains insights through a reporting dashboard.

Highlights
  • Centralized client management
  • Unified SMS and email messaging
  • Customer data tracking (follow-ups, history, preferences)
  • Client transfer between associates
  • Bulk messaging with individual delivery
  • Management reporting dashboard
Features
Read full description

Clientbook is a clienteling and crm solution built for retail store sales associates. By using Clientbook instead of a physical book of clientele, client tracking and communication is simple and transparent. Keep track of all customers' follow-ups, message history, special dates, preferences, product likes and notes all in one place. Replace the sales associate's physical client book. The app supports multiple sales associates and store locations. With a Clientbook subscription, store management gains access to a reporting dashboard that shows the sales team's effectiveness and efficiency. Some of the key benefits include: • Centralized client management for the entire sales team. Pick up right where the previous sales associate left off. • Unified SMS text messaging and email system. Sales associates never have to text a customer from their personal phone using their personal number. • Transfer clients from one associate to another. In those unfortunate circumstances where an associate leaves your company, transfer the clients they were working with, including their message history, to the another associate. • Message multiple clients at once. Send the message to a filtered group of your clientele once and have each receive it individually. Get alerted when a customer responds. • A suite of management tools to give the store management team visibility into overdue follow-ups, engagement rates, customer management, sales team training, and messages sent and received. Clientbook's features are based on clienteling best practices from some of the top retailers in the industry.

About

Customer List

Manage client relationships and tasks with this comprehensive customer management system. Organize client records, notes, and deadlines to provide exceptional service and grow your business. Features include offline access and a client planner.

Highlights
  • Build customer lists
  • Save customer notes
  • Manage client tasks
  • Client planner/organizer
  • Offline work capability
  • Customer time tracking
  • Unlimited customer entries (PRO)
Read full description

Our comprehensive customer management system helps you stay on top of your tasks and deadlines, ensuring that you meet your clients' expectations every time. Whether you're a consultant, or small business owner, our app is designed to help you provide exceptional service and grow your business with ease. Try now for free Customers app. Features: - build your customer list ( client records ) - save notes related to customers ( work contacts ) - manage client tasks - organizer for your work ( client planner ) - my clients - customer database - contact diary and contact journal - work journal - works offline PRO (paid) subscription include features: - daily work diary - customer time tracking ( timelog ) - unlimited number of customers - customer communication Add your clients from contacts to our application. Manage clients, tasks, notes, sales for each customer. Build better relationships with your customers. Stay organized with client planner, task planner, client list and time tracking. Organize your work for customers with our app, to provide better services as self-employed. Store client records and work contacts. Customer management app for customer succcess. Personal CRM to use as customer database and client planner. My clients app to get for free - client book app. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Clientbook Retail4 screens
Customer List4 screens

Verdict

The call

The clearest difference is in-app purchases: Clientbook Retail at none against Customer List's 7. Clientbook Retail also leads on ratings volume (1.2K vs 4) and iOS requirement (15.0 vs 17.2). Customer List's advantage is ads (none vs shown) and rating (5.0 vs 4.7). On price, update cadence and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Customer List sells 7 in-app purchases, starting at $3.99 per 7 days. Clientbook Retail asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Customer List holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Clientbook Retail has 1.2K ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Clientbook Retail ships an update every 9 days, Customer List every 10 days. The most recent releases landed on September 22, 2026 and July 6, 2026 respectively.

Scorecard6 real differences · 4 level
Clientbook Retail versus Customer List: the parameters behind the verdict, then further details
ParameterClientbook RetailCustomer List
PriceFreeFree
Rating4.7 (1.2K ratings)5.0 (4 ratings) — better
Positive reviews74.1% of reviews—
Number of ratings1.2K — better4
Update frequencyEvery 9 days — betterEvery 10 days
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationSubscriptionFree with in-app purchases — better
DevicesiPhone, iPad, iPodiPhone, iPad, Mac
Requires iOS15.0 — better17.2
Further details — not scored
Size50 MB7 MB
Age rating4+12+
DeveloperClientbook, Inc.Piotr Mackiewicz

Customer experience

Clientbook Retail

All ratings1,180 ratings
Positive90.6%
Neutral4.0%
Negative5.4%
Written reviews27 reviews
Positive74.1%
Neutral3.7%
Negative22.2%

Customer List

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Clientbook Retail

Reported bugs

4 issues
  • Frequent crashes and freezes
  • Compatibility issues with Android devices
  • Formatting and text box problems
  • Deleted client lists

Requested features

3 requests
  • Dark mode option
  • Improved messaging and image sharing features
  • Better compatibility with non-Apple devices

Customer List

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Clientbook Retail

No in-app purchases

7 purchases

Customer List

Subscriptions7
  • PRO3 Days trial$3.997 Days
  • PRO7 Days trial$9.991 Month
  • PRO3 Days trial$12.991 Month
Show 4 more
  • PRO$19.992 Months
  • PRO$23.993 Months
  • PRO$39.996 Months
  • PRO$79.991 Year

Questions

Is Clientbook Retail free?
Clientbook Retail is free to download, with no in-app purchases.
Is Customer List free?
Customer List is free to download, with in-app purchases available.
Which has better reviews, Clientbook Retail or Customer List?
Customer List is rated higher. Clientbook Retail averages 4.7 out of 5 from 1.2K ratings, while Customer List averages 5.0 from 4 ratings.
Do Clientbook Retail or Customer List have ads?
Clientbook Retail shows ads; Customer List does not.
Which is updated more often, Clientbook Retail or Customer List?
Clientbook Retail ships an update every 9 days, and Customer List every 10 days. Most recently, Clientbook Retail was updated on September 22, 2026 and Customer List on July 6, 2026.

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