@abbotsford vs Van311
Price, ratings, monetisation and update history for both apps, side by side โ with what reviewers say about each.
@abbotsford
Engage with your city by reporting issues, finding park and trail information, and staying updated on community events. This app provides direct connections to city services and important announcements.
- Report city issues
- View park and trail information
- Connect with Mayor and Council
- Find facility contact details
- Stay updated on events
- Access news releases
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Connect with your city like never before by downloading the official City of Abbotsford app, @abbotsford. The @abbotsford City Services App allows you to report issues, connect with Mayor and Council, view amenities and directions for parks, trails and bike routes, find facility contact information and addresses, stay up to date on upcoming community events and more! Using the official City of Abbotsford app, you can report issues such as streetlight repairs, potholes and road maintenance, illegal dumping, parks and tree maintenance, missed curbside collection, and more. The @abbotsford City Services App is so easy to use โ it will pinpoint your exact location and gives you the option to add a picture to help describe the issue! The app also connects you with other city apps like our Waste Wizard Curb Collect app, where you can quickly search on how to dispose of all materials, and be reminded about your collection day. Stay informed and up-to-date on the latest initiatives and upcoming events through the Social Media, News Releases and Community Events links. Download the @abbotsford City Services App and start engaging with your city today.
Van311
Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.
- Request city services
- Report maintenance issues
- Geo-locate issues
- Add photos to reports
- Get emergency updates
- Access online services
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Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
Screenshots
Verdict
The clearest difference is review sentiment: @abbotsford at 100% against Van311's 9%. @abbotsford also leads on update cadence (every 2 months vs every 7 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
@abbotsford ships an update every 2 months, Van311 every 7 months. The most recent releases landed on September 2, 2026 and September 15, 2026 respectively.
| Parameter | @abbotsford | Van311 |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 100.0% of reviews โ better | 9.4% of reviews |
| Update frequency | Every 2 months โ better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod โ better |
| Requires iOS | 16.6 | 15.1 โ better |
| Further details โ not scored | ||
| Size | 29 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Abbotsford | City of Vancouver |
Customer experience
@abbotsford
Van311
In-app purchases
@abbotsford
No in-app purchases
Van311
No in-app purchases









